Spa Hotels in Bintan

The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish. Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner. However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top. In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.

This hotel deserves 6/5. The interior is modern, great location, The best services especially mention to Sir Kaleb and all the staff. All the staff greeted and smiled. They allowed us to check in early 11:00 since we came early and late check out 1:00 because our trip will be at 6:35. They attended to our request. They also provide shuttle bus for both arrival and departure. There is also near cafe and a convenience store. We will surely come back here.

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

I will definitely visit again.  Everything is superb , delicious food, nice view, kind service . Strongly recommend the kelong restaurant, beautiful sunset and super tasty seafood! just hope the resort improve the wifi connection , the wifi is only working when I sit near the bathroom, if I stand near the window it’s disconnected .

Super heartwarming, friendly and professional service! Love our stay at Hotel Indigo Bintan! Each and every staff truly went the extra mile to ensure that we were very well taken care of. I appreciated the high levels of care, starting from the exclusive waiting lounge at the Bintan ferry terminal, the complimentary BYD car transfers to and fro the hotel from the ferry terminal, the sheltered buggy rides all around the resort to ensure that we will stay dry in the monsoon rainy weather, the delicious and lovingly prepared semi-buffet breakfasts with ala carte options for main courses prepared upon order, the beautifully decorated and spacious rooms, the complimentary activities everyday to keep guests entertained etc. Most of all, all service staff are always greeting us with bright smiles throughout our stay! Hope to come back to visit again soon!

We had a good stay at Natra. The staffs are all very friendly and nice, and they even granted our request for anniversary decorations, and they also help us with early checkin and late checkout. The location is just beside the ferry terminal and they have a complimentary shuttle service. The breakfast buffet was also good and got variety of choices. I like our room it was nicely decorated and the hotel itself has a nice concept. However, as this is glamping style, expect that the room doesn’t have a proper wall and you will be able to hear the noise outside very clearly. Our room was near the restaurant and there was a live band at night that played really loud music until 10:30pm. Couldn’t get an early night rest. They need to improve on housekeeping to check about the towels provided, we go a towel with stains and the other one has a hole. But overall, we still had a good stay and recommend this for a quick getaway.

Decided to book the residence bintan last minute for our anniversary celebration and weekend getaway. We booked one bedroom beach front pool villas and it was amazing!!!! WE LOVE IT. They decorated the bed and gave us the cake as a compliment. The hotel also provided the free land transportation from ferry terminals and return. Breakfasts were variety and international. The only thing is hotel location is far from the ferry terminals, it might feel a little tired if you only stay for 1 night. But overall, we would love to go back again. All the staffs were very responsive and very helpful.

Had a very good stay in Banyan Tree, we like the spacious villa either our own jacuzzi. Room was clean and appreciate the staff to prepare our room for night setup, with the mosquito nets and cools. Food was good and had good selection too. Spa massage was also good. You can ask the buggy to drive you anywhere within the resort and their sister hotels. Staffs are all friendly and always greet with a smile. Just take note a lots of insects so bring your insect repellent. And don’t have complimentary shuttle from ferry terminal, its chargeable. The TV is old model so cant cast your phone to watch Netflix. The telephone line will cutoff during rainy days, however, whatsapp service and will still be contactable with the reception. Overall a good stay if you want a private and relaxing holiday.

Overall, the resort is acceptable. The resort is surrounded by the woods and far from amenities. Thus, if anyone likes to buy any goods, it would be quite difficult to access groceries. The resort restaurant costs around S$ 49 for 2 pax, which is inevitable as the place is pretty isolated. The fact is that nothing much choice is available in the menu. The resort is service apartment type and provided with lots of utensils for own cooking and usage. However, there is no groceries or min Mart nearby. The resort offered free time to time shuttle bus service which is good for all customers. Ferry and shuttle bus timetable us available at reception. Though we booked as a Garden view, we received car park view, bit it is okay for us since everywhere is quiet and tranquil.

Service was good, place was kept quite clean except for the occasional bugs that appeared here and there. The resort was situated in an area with nothing much to do, so you'd need to take a private car anywhere if you want to experience any of the activities available in Bintan. Amenities provided at the resort was not kept in the best condition (however, it's still usable)