Spa Hotels in Bintan

Overall, it's clean, has running hot water, and the food is OK. But once you factor the price into it all, it really isn't worth it. What's interesting about the hotel is that it's on a property shared by 3 hotels at different price points. This includes the restaurants and the beach. Only 6 sun umbrella covered lounges on the beach itself, so there are not enough seats for those wanting to hang out during the day. The restaurants were also super busy as a result, leading to less than average service and waiters running between the bar and kitchen. The breakfast location is shared by 2 hotels, and if I was staying at the more expensive one, I'd be pretty annoyed. We stayed over a public holiday weekend and had to wait 15 minutes for a table because it was so busy. The gym is not worth writing about (but you do get free fruit). What I will say is the staff are trained to always greet you with a smile. Even after you've made a complaint about waiting so long for your breakfast! If you have a long weekend to spare, go to Thailand.

We had a lovely trip with the family over holidays in Oct 2024. We were upgraded to a pool villa and used the pool to splash around and have nice family time. The rooms are a bit dated, but clean. Service is great. The food in the restaurants was good but a bit on the expensive side. Overall an enjoyable trip! :)

Four Points did it again!! We're always satisfied with their services and again here, in Bintan, we're pleased too. In fact, we've decided that if we were to go to Bintan again, we'd choose Four Points! The hotel is very clean and housekeeping is on point. One person that needs a shout out is none other than Bahar. He did a marvellous job cleaning our room. To make it sweeter, he adds notes on our bed with a beautiful crafted towel! Thumbs up to Bahar. In addition, bfast spread was commendable with a daily change of spread. Hence our 4 days there was delightful with a great start to our morning breakfast! Kudos to the chef for a flavourful menu daily..

Service was excellent throughout our stay and special thanks to Ibu Windy for securing complimentary late check-out for us on our final day! The property is new, clean and there are many seating areas/ cabanas for visitors to chill around. Buggy service from Holiday Inn to the other sister property (Indigo hotel) is prompt and hassle-free despite the moderately high occupancy rate (we were told it was 70% occupancy rate). We were told that the weekend was the first peak of the property yet the services rendered by the team didn’t seem so - staff remained courteous and friendly throughout our 4d3n stay. Few observations which we are hopeful that the management could look into: 1) second dining option at the ballroom was subpar. The food option was significantly lesser than those offered at the main dining hall. The food was not refilled promptly but we could see that the staff tried their best by taking a (perhaps quite a long) trip down to the central kitchen and check. 2) The kids indoor playground is divided into 2 sections - younger kids (below 4yo) and older kids. There wasn’t any health check when we were there (only parents self declaration) prior to kids’ admission so parents pls note. Perhaps the management could review internally if more scrutiny is required.

I had a wonderful holiday at Indigo. The environment was beautiful and comfortable, and the staff were very polite. In particular, the employee who drove us for pickup was extremely helpful—he assisted me in reporting a problem, and it was resolved quickly. I truly appreciate his help, though I regret that I forgot his name. Overall, I had a great experience. The only downside was the communication issue. I was initially told that I would be contacted via WhatsApp for pickup, but that didn’t happen, and I almost had to walk back to the hotel. Despite this, I would still choose to stay at this hotel the next time I visit Bintan.

First time to Anmon and it was lovely. Was told by the staff that it’s usually packed and crowded on the weekend. I went on a weekday and it was quiet and nice. There are buggy ride services everywhere and they are always ready to pick you anywhere you want to go. They have a seamless chat system where you can let them know what you need, and they’ll send it to your room. Lovely stay!

Super super amazing experience!! The resort is a little far, but it's like an isolated little self-sufficient community on its own, a world of its own! We had many things to do even though we had nothing planned. There were so many free activities (sambal making, farm tours, honey tasting, kayaking, yoga, towel folding, stargazing, coffee tasting, etc). Late at night, staff even came to provide us with complimentary dessert (some cake) and omg it was so yummy. The room was also really comfortable and cozy and we had buggy service to drive us here and there (it was like a roller coaster ride so fun) Food was so tasty too (Rica Rica had amazing satay and mie goreng), and the egg station at breakfast 10/10!! The team there was also so friendly and helpful, I'm so sad I had to leave...can I come back...

We had a truly wonderful 3D2N glamping stay at Natra Bintan, celebrating a surprise birthday for our friend! The glamping tent was exceptionally well-maintained. A huge shout-out to the staff, who were incredibly friendly and attentive, even assisting with our surprise arrangements before we arrived. We thoroughly enjoyed the food at The Patio restaurant, and the DIY BBQ dinner right outside our tent was a definite highlight. For future guests, we highly recommend booking the lagoon-facing rooms. The proximity to Anmon Resort for additional food choices and the option of a massage at Treasure Bay add even more value to the location.

Totally a brand new experience as you are staying in the actual ship's cabin.. the hotel crew arranged a tour within the ships to various compartments , we had a chance to visit the engine room the upper deck and many others rooms that are usually restricted for passengers in a sailing ship. The history of the ship was very well explained by the Hotel Crew.. The foods served are delicious too. Overall it's a nice hide-out from a hustle and bustle city life

This could be a 5* thing, for now it feels more like 4 to 4.5 * for me. Let me explain. First of all, there are many really big upsides for the Nirwana Resort: - The hotel is in a wonderful location. The beach directly in front of the hotel is beautiful, however if you explore a little further, the beach right next (connected to some rentable mini-houses) is also part of the Nirwana area and even cleaner and more inviting for a direct swim. - The room was even nicer than anticipated via the photos. Everything was tastefully designed, clean and room-service did a great job daily. The hotel itself is abut 35 years old, very close to the sea and constantly exposed to salty winds. It's just amazing that they managed to maintain the open-corridors in such a great condition. There's a lot of wooden features (which look really good imho). - The staff is friendly and helpful. You will find plenty of activities if that is your thing. Now to the kinda neutral part: Some of the in-hotel facilities were not available during our stay. For example to get to the gym you had to switch to another building a few hundret meters away. You still get everything you need, so it's not really a complaint - more a thing of convenience but since all the surrounding area is pretty nice I would recommend exploring a bit anyway. The two main negative factors were: - It's a very secluded resort and there is no normal supermarket or anything similar nearby for basic daily needs like water or what-have-you. This means you will need to pay mega-premiums. 1 L of water costs over 100k Rupias or about 7 to 8 USD. A small bottle of coke is about $3.5. Same goes for all other snacks, drinks and foods. They are very overpriced, just because you don't have a choice. Another example: A pizza + a ”gourmet” burger were close to $50. I wouldn't even complain if it was really ”gourmet”. However not even close: You can eat both, it's not terrible but it's very basic, the pizza too dry and kinda small, the burger the most boring I had in years and not great beef at all. Same goes for all the other food we had in the in-house restaurant. It's not bad but every dish feels like something is a bit off or missing or just very basic. Especially for the premium price you pay this seems not right. There are two more restaurants within ~1km walking distance: An indian restaurant. Pricing is on the higher side but more reasonable than the indoor restaurant. Tandoori chicken was over-spiced (not hot just too strong taste with nothing to compliment it) and very dry/boring. The infamous butter chicken was great, though. I would recommend the ”Spicy restaurant” (4 stars) but make sure you get something with sauce. And then there is a seafood restaurant. It's really pricy (especially when compared to seafood in Batam for example) but you get an incredible fresh and well seasoned fish/crab/prawn selection that makes it worth 100% to visit. Also the view is fantastic. I actually would rate this whole experience 5 stars - if you would get the basics (water, coke, some smaller snacks) for a fair price; right now this part feels a bit like a rip-off. Also, local taxi service is a bit over-priced, same goes for activities. I really don't mind spending more, but there needs to be a balance where you don't feel taken advantage of. If you don't care about that, I would fully recommend the stay at Nirwana Hotel.