Experience “Travel. Reinvented.” in a tranquil setting at Four Points by Sheraton Bintan, Lagoi Bay. Our unique blend of convenience, cultural depth, and luxury experiences makes our hotel in Bintan Island, Indonesia, an extraordinary destination. Relax in one of 308 stylish guest rooms and villas with comfortable beds, productive workspaces, and fast, free Wi-Fi. Savor three distinctive restaurants serving locally inspired cuisine and seafood delights. Amenities include an adult swimming pool, children's pool, and a kid's pool; along with Sa'kai Spa for Indonesian treatments; a 24-hour fitness center, and a Kid's Club. In addition to 800 sqm of event space encompassing 6 meeting rooms, we offer outdoor venues such as the Garden Terrace, Villa Front, and beachfront area. Escape to Bintan, Indonesia, and our hotel Four Points by Sheraton Bintan, Lagoi, and let us show you how we’ve mastered the art of simple pleasures.
"Special thanks to Restu and the team, Putri, Jennifer, Ale, Rawa, Nike, and many more staff whose names I unfortunately cannot remember. The service throughout our stay was truly excellent. The team was friendly, attentive, and always welcoming, which made the experience a pleasant one.
A few areas the hotel could possibly look into for further improvement. The breakfast was enjoyable initially, but after a few days, it started to feel less appetising due to the repetitive selection. The western corner especially could use more variety, as it was almost the same daily with baked beans, tomatoes, and hot dogs. I believe having more options would also better cater to western guests. The pricing for the à la carte menu could also be reviewed.
As for the pool area, hopefully maintenance and landscaping can be further improved to enhance the overall ambience.
Hopefully, the hotel could also consider adding some light music around the lovely lobby area in the evenings, not only during weekends. As there is not much to do at night, having live music occasionally —( planned according to occupancy rate)— together with a simple happy hour setup by the lobby for in-house guests would create a much better atmosphere. A light BBQ snack corner with beers and relaxing music would be a perfect touch for guests who prefer to stay within the hotel and unwind at night.
Unfortunately, the SPA service and EL Lagoi experience were truly disappointing for us and did not meet expectations. Hopefully, improvements can be made in these areas as well.
Overall, thank you once again to the wonderful team for the warm hospitality and excellent service throughout our stay."