Spa Hotels in Hong Kong

When you walk into the lobby you're astounded by the richness of it. It's shiny and modern and lovely. Everyone is professional and friendly, and you're literally attached to the airport, so all your anxiety melts away knowing you'll get there on time. You go up the elevator to your floor and the musty smell of mildew slaps you in the nose. You push your luggage through deep pile carpet, trying not to think about how long it's been there and swearing you've seen it in some classic 80s films. You get to your room. It's the smell that hits you first. Moldy. It's overwhelming. You go to open a window but it's secured shut with screws. The warped walls and carpets tell you this hotel was a gem thirty or forty years ago and they've done very little to it since. The refillable water bottle is amazing. I loved it. The shower was hot and the bathroom was clean. Excellent. The smell gave me a headache and I slept poorly because the ac had to stay on and stay cold to keep the smell at bay. The breakfast was a good break from the bleakness of the room. I guess what bothers me is it wouldn't take a whole lot to make some improvements. New carpet. Air purifier. I know there's more than a thousand rooms, but there's no way they're filling them all up at these prices. Just fix it up section by section.

Classic, with the feel of a real stately hotel, and right by the river, and the accommodating staff -- and the interesting places within the hotel such as the restaurants and the funny arcade -- enhance what is already wonderful because of the comfy beds in the overall well-appointed rooms.

I had a very comfortable stay at Hong Kong SkyCity Marriott before my flight. The room was clean, quiet, and well-equipped, allowing me to relax fully. The hotel’s free airport shuttle was convenient, and the staff were friendly and efficient. Overall, a great place to rest before a long journey! Breakfast was amazing!

I noticed a few things that made no sense for a hotel of this star rating. The mini bar is a joke (see photo). There was no luggage rack, so my suitcase had to be put on the bed to use it. The safe in the room is not secured down, so anyone could walk in and walk away with the safe. I don't like dealing with the virtue signaling people who are still wearing masks, and when I asked the girl to remove it so I could see her face while checking in, she refused. When I spoke to a manager about this, he said that they allow the staff to do what they like. Must be the only business in the world that would allow such a thing.

Pros: 1) Excellent Location right at market 2) Room amenities & cleanliness are top notch in the hotel . 3) Breakfast is sumptuous and has a really wide variety in the buffet options . 4) Concierge desk is super . Very helpful staff. 5) Housekeeping staff is super quick & efficient . Area of improvement: -Reception staff needs to improve on courtesy and manners . They are very cold and need to be more courteous and customer friendly . -Reception charged 10 HKD$ extra for a page print of your flight ticket even after staying in The Mira suite room. This is really annoying and unexpected from such a big hotel to levy such petty charges on print outs . Some things are not expected from a star category hotel . The management should look into this petty things & try to make small amends.

1. Nice Pool Awesome pool view overseeing with the Aberdeen Channel and sea. Not overcrowding or rowdy at all in the morning. There is a separate water-play area for toddlers and slides for bigger kids. Sufficient life vests provided and life guards are in place. 2. Breakfast We topped up for breakfast on last day at a high price (though slight discount are given for hotel guests). To our shocking dismay, there is nothing much to choose and eat for 4 of us (my elderly mother, big sister and my 6yo girl)! You can see from our picture how pathetic the foods we have on plates. Especially for a 5-star hotel standard!! There are zero international cuisine and dessert/mini cakes for selection; and the Japanese sides are simply off without any sushi or ramen counter. Also, we are not seated at the main lobby area with the wide seating but placed in a further up seating section that are without much view and maximised space with many tables. Spent close to S$200 for this standard?! Total waste of my money!! 3. Shuttle Bus Upon checking in hotel, the staff never mention to me about the shuttle bus. So only when we decided to go to Ocean Park then I purposely enquired on night before. Wish their staff could be more helpful, otherwise more signage to point or direct the way. 4. Guest Room Our room is furnished in classy style that are refreshing and pleasing to the eyes matching the great ocean view. However, it is a little cramped after we repositioned the chairs, to fit in our 4 luggage leaving only 1 tight pathway to walk up and down the room. Also the lamp shades are unbearable to look at, really rusty and disgusting.

I recently stayed at Cordis Hotel Hong Kong, and I’m thrilled to share how wonderful my experience was, largely due to the exceptional service from Ernest and Benson at Reception. Their warm hospitality, professionalism, and genuine care made me feel so welcomed from the very start. Even though the hardware in the room wasn’t the newest, I encountered an issue with the TV screen mirroring. However, their quick response and attentiveness turned a minor inconvenience into a display of outstanding customer service. Within no time, the problem was addressed, and I felt truly valued as a guest. I’d also like to extend my heartfelt thanks to the IT Department and Engineering team for their swift assistance—please ensure they receive my appreciation for their hard work behind the scenes. Ernest and Benson’s dedication, combined with the support of these teams, made my stay unforgettable. I highly recommend Cordis Hotel Hong Kong to anyone visiting the city; their commitment to guest satisfaction is unmatched. Thank you again for an incredible experience

Really nice location and great buffet breakfast. Baby slept so well in the hotel’s crib. Love the oversized tub, whole family can bath and chill like the Japanese style

Our family had an unforgettable stay at the Kowloon Shangri-La! From the moment we arrived, the level of hospitality was exceptional. The check-in process was quick and seamless, and the staff was incredibly friendly and attentive, ensuring our stay was comfortable from start to finish. The rooms were spacious, well-equipped, and perfect for our family. We were impressed by the stunning views of Victoria Harbour and the cleanliness and comfort of the entire suite. The beds were incredibly comfortable, and there were thoughtful touches like extra pillows and blankets for the kids, which made our stay even more enjoyable. The hotel offered a range of kid-friendly amenities, including an indoor pool where our children had a blast. We also appreciated the hotel’s convenient location, with easy access to the MTR and being so close to many attractions, including the vibrant Tsim Sha Tsui district. Shopping, dining, and sightseeing were all just a short walk away. Breakfast at the hotel was a real highlight—there was a fantastic selection of both local and international dishes that catered to all tastes. The hotel’s team went above and beyond to ensure we had everything we needed, whether it was arranging a taxi or giving us helpful recommendations for family-friendly activities around Kowloon. Overall, we couldn’t have asked for a better experience at Kowloon Shangri-La. It truly made our family vacation in Hong Kong special. We highly recommend this hotel to any family looking for luxury, comfort, and excellent service. We can’t wait to return!

Good view on the 15th floor. Room was great but some hairs and remanings in the electric kettle. Bathtub plug was not working but has been fixed quickly. Great breakfast and very good location. All in all a very decent hotel but also rather expensive.