The Residences at the Ritz-Carlton Jakarta, Pacific Place Reviews

Booked 1 bedroom residence for the family. The bed is really comfy and huge. The apartment has a nice small balcony from the bedroom, washing machine dryer and kitchenette. I enjoyed my amazing view as we stayed over new year. We could see all the fireworks and the changing lights of Citibank. Location is great as Pacific place is accessible from the hotel lobby. Only thing is if you GRAB food, they find it hard to deliver to the hotel but manageable. Other than that, it was a pleasant stay.

It was really nice to stay here. The rooms are clean, the location is really great.

Good service. Excellence facilities. Large area. Very good for families.

During my recent stay at this hotel, I was pleased to find that they provided international adapters for charging phones. This thoughtful amenity alleviated any concerns I had about charging my devices, ensuring a hassle-free and comfortable experience. The availability of international adapters is a testament to the hotel's attention to detail and consideration for the needs of their diverse clientele.

I have never had that bad mouldy smell all over hotel. Should you commence major refurbishment asap. Towels were horrible. There were number of marks & too old ones they keep to use. Make-up sometimes too late to do Staffs were extreme friendly & well attentive.

The stay was amazing great and the location wise was right in the middle of the scbd, I got upgraded and there’s a mall right downstairs where u can easily get food and coffee!!! And not to mentioned that is quite near to the airport where my ride to the ap only took 45mins… will come back again once I’m heading back to Jakarta again… thanks ritz for the great hospitality!!!

All good

Cleaning place Kind staff Easy to move hot place They also have a good pool.

Spacious room, with big size bed, pretty reasonable price for this kind of size and location. Got a nice city view, each room got their sunlight and air circulation ( if you want to open the windows ) Large master bathroom with bathtub and shower.

Good nice

Services superbs

Great location, near mall

Although we had some trouble, the hotel staff were very helpful and it was a fun trip. I would like to stay here again when I visit Jakarta.

Facilities: Good Sanitation: Good Environment: Good Service: I like this