Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.6
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All reviews(22)
Positive reviews(21)
Reviews with photos/video(5)
Awesome stay(11)
Clean and tidy(8)
Awesome rooms(7)
Great service(7)
Delicious breakfast(6)
Negative reviews(1)
Darren
Standard Double Bed
Stayed in Oct 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 14, 2024
First time at a Holiday inn. The staff very welcoming and helpful, and the room was spotless.
2 night stay and the included breakfast was top notch. Help yourself cooked breakfast. Large and very comfy bed, amenities were great. Double shower and toiletries all readily available.
Decent beer as well.
But just remember to take change if you're not paying by card as they don't have any.
Looking forward to going back early next year.
Guest User
Twin Room
Stayed in Jan 2025
Family
4 review
9.0/10
Great
Posted on Mar 3, 2025
Stayed for 1 night. Super friendly & helpful receptionist, easy check in. Lovely room, very spacious with everything needed. Breakfast was incredible - so much choice!
Wouldn’t hesitate to stay again.
GingerNutz
Standard Double Or Twin Room
Stayed in Jan 2025
Couple
13 review
9.0/10
Great
Posted on Feb 16, 2025
Typical HIE hotel, within walking distance of Poole town centre and harbour. The room was clean, the beds were comfortable, the shower worked. Everything I expect from a HIE room. A fairly decent breakfast is included in the price of the room. Parking is an extra £8.50.
Blasmi
Standard Double Bed
Stayed in Mar 2025
Couple
11 review
10/10
Outstanding
Posted on Apr 27, 2025
2nd time here, amazing place thank you for the complementary breakfast.
Guest User
Standard Double Or Twin Room
Stayed in Jun 2024
Couple
1 review
5.5/10
Posted on Jul 21, 2024
Front desk hotel staff was very slow, no politeness, no smile I specifically requested a double room for me and my wife upon checking in he gave us the wrong room. I had to go and request for it to be changed. The room was clean good amenities could be better and the food was okay.
Guest User
Standard Double Bed
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 22, 2024
Best Holiday Inn Express hotel I’ve stayed so far . Very clean with nice staff . Amazing choices for breakfast.
Will definitely stay on my next vacation to Poole / Bournemouth.
Guest User
Twin Room
Stayed in Oct 2024
Other
1 review
10/10
Outstanding
Posted on Nov 23, 2024
A very clean, friendly hotel. Great staff. Delicious breakfast. Excellent location.
J, London
Twin Room
Stayed in Aug 2024
Business traveler
3 review
9.0/10
Great
Posted on Sep 27, 2024
Efficient staff, good sized modern room, very clean. Decent breakfast included too.
Guest User
Standard Double Bed
Stayed in May 2024
Family
1 review
8.5/10
Very Good
Posted on Jun 2, 2024
Amalia and the team went above and beyond to ensure our stay was comfortable, especially as it was a last-minute booking and we had missed our ferry back.
Xiaowen31
Standard Double Bed
Stayed in May 2023
Business traveler
21 review
10/10
Outstanding
Posted on Jun 22, 2023
The room is much bigger than what i expect. Services from reception desks are extremely friendly and excellent, especially one lady from Kandy, Sri Lanka. The food is great and you can take fruits away as well. Amazingly, there is poole lake just 200meters behind this hotel. And beach side is nearby as well. I will choose to stay in same hotel if i travel to Poole again
Mahendra
Double Room with Sofa Bed
Stayed in Aug 2024
Family
1 review
6.5/10
Posted on Sep 8, 2024
I didn’t get sleep on the sofa bed.
Guest User
Double Room with Sofa Bed
Stayed in Jul 2024
Family
4 review
8.0/10
Very Good
Posted on Aug 24, 2024
Clean and quiet. The beds are good..
Lok Man
Double Room with Sofa Bed
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 17, 2025
All are good
Phil D Jones
Double Room with Sofa Bed
Stayed in Jun 2023
Family
8 review
9.0/10
Great
Posted on Jul 23, 2023
Right next to the national express and bus depot for those travelling by public transport
Simon
Twin Room
Stayed in Jan 2023
Solo traveler
1 review
8.0/10
Very Good
Posted on Feb 16, 2023
Stayed for two nights in early February. The rooms was clean and warm with heat coming from the air conditioner unit. Walls were a little thin so you can hear a little noise from your neighbours.
Breakfast was included, very similar on both days and the food was an acceptable quality.
Paid just over a 50 pounds a night during the school holidays which is a good price for this town.