Hangzhou Wassim Resorts Hotel

Hangzhou Wassim Resorts Hotel Reviews

Hangzhou Wassim Resorts Hotel

301, 27th Street, Qianjiang District, Hangzhou, Qiantang District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Hangzhou Wassim Resorts Hotel
Hangzhou Wassim Resorts HotelHangzhou Wassim Resorts HotelHangzhou Wassim Resorts Hotel
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Guest Reviews

9.6/10
Excellent
2052 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2052)
Positive reviews(2028)
Reviews with photos/video(1206)
Delicious breakfast(315)
Friendly front desk staff(301)
Convenient parking(194)
Large rooms(161)
Close to metro(87)
Amazing natural light(84)
Excellent TV(69)
Delicious buffet(16)
Negative reviews(24)
Merry. Chen
Superior Queen Room
Stayed in Jan 2025
Couple
8 review
9.5/10
Amazing
Posted on Mar 11, 2025
All the staff are very helpful and kindy, I will back if visit hangzhou again
Response from Property: 尊敬的賓客：您好！首先感謝您選擇我們酒店，並做出評價。我們注意到您的點評不是滿分，這表明我們在某方面還有待提升。我們深感抱歉，並會認真反思，努力改進不足之處，以提供更加優質的服務和體驗。我們深知每一位客人的滿意度都至關重要，因此我們會傾聽您的聲音，不斷完善我們的服務質量和設施環境。再次感謝您的寶貴意見，期待您在下次入住時能夠感受到我們的進步和改變。
Gli
Deluxe 2-bed Room
Stayed in Sep 2024
Solo traveler
18 review
10/10
Outstanding
Posted on Oct 31, 2024
Nice clean and big rooms at an affordable price, close to the metro. The staff is also nice and helpful.
Response from Property: Thank you for your praise of our hotel, we will keep your suggestions in mind and continue to improve the facilities and services to make your next stay even more successful.
Pevril
Superior Queen Room
Stayed in May 2024
Couple
6 review
9.0/10
Great
Posted on Jun 28, 2024
The location of the hotel is great not far are away from restaurants and subway, the front desk staff need to improve the language barrier can be a problem
Response from Property: Thank you for your valuable feedback on the hotel. We are also strengthening personnel training and prioritizing language communication for foreign guests during their stay.
Jason
Superior Queen Room
Stayed in May 2024
Business traveler
3 review
10/10
Outstanding
Posted on Jun 25, 2024
I was there for some few days, and I definitely love the room with the service they provide.
Response from Property: 尊敬的賓客：很高興您在酒店和您的朋友們度過了一個美好的假期，您的點評是對我們服務的高度認可，我們將更加堅持不懈，等候您的再次來臨 ！不見不散哦！祝：笑口常開^_^
Guest User
Superior Queen Room
Stayed in Nov 2023
Business traveler
71 review
10/10
Outstanding
Posted on Dec 8, 2023
Nice restaurant in a good location, surrounded by restaurants.
Response from Property: 一切努力衹為換回君一句讚美一個好評，我們再多的付出都是值得的，心裏暖洋洋的，萬信在此也向您保證呢，就算億萬年的時光一眼而過，小信對您的心始終不變如一！希望您再次回來杭州的時候，有時間再來看看。在此，我們期待為您的旅途提供更加完美熱情服務！
ATTA ULLAH Afridi
Deluxe Queen Room
Stayed in Jun 2024
Business traveler
13 review
8.5/10
Very Good
Posted on Jul 26, 2024
overall its was Good
Response from Property: Distinguished guests welcome you to stay next time!
Jerry Shen
Deluxe 2-bed Room
Stayed in Mar 2024
Family
1 review
10/10
Outstanding
Posted on Apr 29, 2024
Was great
Response from Property: 感恩有您，感謝相遇！在這個熙熙攘攘的世界裏，人與人之間總有着命定的機緣，不經意的邂逅。它無形中橫亙着一條條看不見摸不着的絲線，縱橫交錯得彼此牽繫、纏繞、掛念。我們會將這份超脱與記憶鎖在心牢，此生難忘。很榮幸成為您的好夥伴，記得常回來坐坐.....
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Business traveler
14 review
10/10
Outstanding
Posted on May 22, 2025
The hotel is clean, the lobby is spacious and bright, the room is simple and comfortable, there are windows, the bedding is soft, the staff is friendly, the breakfast is buffet style, the hotel is near the University of Technology and Business, close to Metro Line 1, and convenient for travel
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and support. I hope Wanxin can leave even a fleeting presence in your vast time. It is my honor to serve you, and I am fortunate to receive your encouragement and praise. In the future, we will continue to work hard. While waiting for you, we will be better and better to welcome you who is getting better and better.
Guest User
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on May 21, 2025
I will choose this hotel every time I travel. The hotel has a superior location and is very convenient for subway and taxi. It is also close to Baolong Plaza for dining. The service is also very good. Overall, it is okay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Tiancaixiaoyu
Business Family Room
Stayed in Apr 2025
Family
32 review
10/10
Outstanding
Posted on May 21, 2025
The room was very clean, and the staff were very enthusiastic and professional. The lady from Longnan, Gansu knew that I was sick, and she specially brought me extra water and asked me to drink more water. She was very considerate and made me feel at home!
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for your stay and support. I hope Wanxin can leave even a fleeting presence in your vast time. It is my honor to serve you, and I am fortunate to receive your encouragement and praise. In the future, we will continue to work hard. While waiting for you, we will be better and better to welcome you who is getting better and better.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 19, 2025
The room is clean, with windows and a full-length mirror. The TV is large and the lighting is good. There is a washing machine and dryer on the first floor, available 24 hours a day. The staff has a good service attitude. It is close to the exhibition and close to Metro Line 1. Convenient for travel
Original TextTranslated by Google
Response from Property: Thank you so much, I am speechless. Wanxin will continue to strive to do better in response to your support! If there is a next time, I hope I can have the opportunity to talk with you about the beautiful March in Hangzhou! In the eastern corner of the small town, I always look forward to your return~
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 19, 2025
The hotel WiFi speed is good, the TV can be directly projected with the mobile phone, the room is very clean, the service is also great, and you can also do laundry for free.
Original TextTranslated by Google
Response from Property: Hello - thank you for your trust in us. We are very happy to see that you are satisfied! Every city has its own reasons for people to miss it. We hope to continue to provide you with a warm and comfortable living environment! We have prepared rooms with different layouts for different guests to choose from. We hope that our sincere service can bring you a more satisfactory experience! Sincerely look forward to meeting you next time~
Queniao
Executive Queen Room
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 19, 2025
The room is clean, with windows, comfortable bedding and good lighting. There is a washing machine and dryer. The staff has a good service attitude. There is a robot to deliver takeout. Breakfast is self-service. Near Metro Line 1. Convenient for travel
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
4 review
10/10
Outstanding
Posted on May 22, 2025
The laundry room is open 24 hours a day and has both washing and drying services; it is very convenient to go directly to the first floor! The service attitude is also very good, and the freshly cooked wontons for breakfast taste very good. Parking is free for guests staying in the hotel
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to provide first-class services and make your next stay more satisfactory.
Guest User
Superior Queen Room
Stayed in Feb 2025
Solo traveler
4 review
4.5/10
Posted on Mar 4, 2025
The TV in the room was broken, the internet was unavailable, the floor tiles in the bathroom were broken, and no toiletries were provided upon check-in.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. We are sorry to see from your comments that your stay did not meet your expectations and we apologize for the inconvenience caused to you. The hotel management attaches great importance to this and has conducted serious investigation and timely rectification. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to seeing you again!