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Verified reviews
Location4.0
Amenities3.8
Service4.1
Cleanliness4.2
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All reviews(53)
Positive reviews(49)
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Awesome stay(12)
Awesome rooms(10)
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Loved the beach(4)
Negative reviews(4)
MJ98
Baansiri Cottage
Stayed in Mar 2024
Couples
16 review
3.2/5
Posted on May 1, 2024
Cleanliness - The room was fantastic, spotless in fact, 5/5.
Location - I give this 3/5 because the hotel is located at a beautiful beach. However, the street around the hotel has nothing else on it (not the fault of the hotel obviously). The beach itself is beautiful, I will repeat, but only immediately in front of the hotel. The rest of the beach is very dirty.
Service - This is where this hotel becomes a real disaster, and if I could I would give this section 0/5. We checked in around 11pm to 11:30pm. The staff came to the counter while watching a movie on his phone and left the movie playing full volume whilst looking for our key. After a very long process of checking the computer he led us to a room. He stumbled a lot on his way and appeared drunk. When we got to the room, he looked inside and told us it was already occupied. He told us that our room had been sold to someone else because we were late checking in and led us back to the reception where he walked off somewhere without telling us any more information. We stayed at the reception and used the bathroom facilities in the meantime. I also proceeded to contact trip dot com's customer support to let them know about the issue. After a while had passed he came back and walked past us to the bathroom. After coming out of the bathroom he led us to a new room and told us that this room was now available. The whole thing was bizarre and we were caused to worry unnecessarily by being told that we didn't have a room. I cannot think of any justification for his actions and it started off the stay at this hotel very poorly.
Amenities - The amenities provided by the hotel were adequate. They included a bottle of water in the room. I do like when hotels provide toothbrushes and other smaller things so that would be the difference between me providing a 4/5 and a 5/5 for this part.
Guest User
Deluxe Garden View Room
Stayed in Nov 2023
Business travelers
47 review
3.7/5
Posted on Dec 14, 2023
It’s an older hotel. The room was clean and adequate. Comfortable bed.
The breakfast selection was limited, but otherwise OK
Anonymous User
Deluxe Garden View Room
Stayed in Apr 2023
Couples
1 review
3.7/5
Posted on May 27, 2023
The location is good and the hotel is really quiet and peaceful. It’s a great choice for family and it’s also a pet friendly resort. Food was at reasonable price and tasty.
Breakfast was enough. The downside was the door, the door is quite old hard to secure it. Service is average.
Anya
Baansiri Cottage
Stayed in Apr 2023
Family
17 review
3.7/5
Posted on Jul 2, 2023
Room quite old need more maintenance and should renovate, AC in one room not cold enough, nice and quiet beach
Guest User
Deluxe Garden View Room
Stayed in Oct 2023
Travel with friends
3 review
4.0/5
Very Good
Posted on Nov 12, 2023
The location of this hotel is at the ocean and very peaceful and quiet for relaxation. Close by are beach restaurants with good local and foreign foods .
Guest User
Deluxe Garden View Room
Stayed in Apr 2024
Couples
28 review
2.2/5
Posted on May 24, 2024
No booking again
Lily_madspirit
Deluxe Garden View Room
Stayed in Mar 2023
Other
23 review
5.0/5
Outstanding
Posted on May 30, 2023
Beautiful and quiet place , great location and service
Guest User
Baansiri Cottage
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 25, 2023
Good location
Sebtember_1995
Baansiri Cottage
Stayed in Jan 2023
Travel with friends
2 review
4.5/5
Great
Posted on Feb 24, 2023
👍good thx
Stillherewithyou
Deluxe Garden View Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on May 26, 2024
Clean hotel, good service, location next to the beach I like the 5th floor room. Wake up and see the sea view. Breakfast is ok. Overall, it's considered good. Have a chance to travel again
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亚洲行者
Deluxe Corner Sea View Room
Stayed in Apr 2024
Business travelers
14 review
4.2/5
Very Good
Posted on May 20, 2024
The hotel has a good location and scenery. Although it is a bit old, it is very useful. The only drawback is that the floor of the hotel room is full of sand. We are used to walking barefoot in the room, but we ended up bringing sand to the bed. Room 651, must be cleaned carefully!
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Dmitrii Plekhanov
Deluxe Garden View Room
Stayed in Oct 2024
Family
20 review
4.2/5
Very Good
Posted on Nov 15, 2024
The hotel is old, but the owners and staff are doing everything possible to breathe new life into it. It is obvious that the facades of all the buildings have been updated, there are fresh chairs and sun loungers and many other small things. Quiet location right on the beach. Very hearty breakfasts. And delicious dishes from the menu in the restaurant. I give it a rating of 4 with a stretch.
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SHAUK MAY
Deluxe Corner Sea View Room
Stayed in Apr 2024
Travel with friends
8 review
4.5/5
Great
Posted on May 7, 2024
The location is a bit remote. The wifi in the sea view room we stayed in was not working. We also changed to another room and the wifi was still not working. It might be because of the rain and the water was a bit muddy. Everything else was ok.
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choochai
Deluxe Corner Sea View Room
Stayed in Apr 2024
Family
2 review
3.0/5
Posted on May 6, 2024
The location is quite good. It is an old resort that has been renovated. There is still a faint smell. Bathroom equipment looks old. Breakfast buffet is normal. Overall, it's about 3 stars.
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Guest User
Deluxe Sea View Room
Stayed in Sep 2024
Family
1 review
3.5/5
Posted on Oct 18, 2024
Breakfast was very bad, there was only stir-fried vegetables and clear soup. Fruits were watermelon and black bananas.