Jl Pangeran Antasari No 45, Cilandak Barat, Cilandak, Cilandak, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12430, IndonesiaSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
25 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(25)
Positive reviews(24)
Reviews with photos/video(4)
Negative reviews(1)
NorHaili
Studio Premier King
Stayed in Oct 2025
Family
6 review
8.5/10
Very Good
Posted on Nov 11, 2025
Great hotel to stay in the near future as things are still in the process of building up. More dining options and shops wil be opening up soon at the mall that is connected to the hotel. Thus making it very convenient in the near future for anyone who stays at the hotel.
The room was great as it was big,spacious and have loads of storage space. The Television have access to Netflix and Youtube for us to log in.
A few downside during my stay was:
1- cleaning crew did not top up the tissue in my room.
2- the room slippers wasnt replace when they cleared after making the room.
3- coffee sachet wasnt toped up as well.
4- could have done a better job in vacuuming and mopping of the room floor.
5 - the breakfast was a disappointing as they didnt topped up the dishes that was empty. I waited from the moment i begin the breakfast buffetand waited abt 40 mins to see if the crew topped up the dishes but sadly, it wasn’t change ir even topped up. For the price that i paid, i would say that the breakfast was really really a disappointment. Spread wasn’t great enough too.
However, great job to the front desk as the check in and check out process was quick. Overall, great hotel with room for improvement.
6/12
Response from Property: Dear Mr. Nor Haili,Thank you for taking the time to share your recent stay experience with us. We are pleased to hear that parts of your experience with us were enjoyable, and we have also noted your comments for the improvement of our services in the future. We regret learning about the various service shortcomings you encountered, as this is clearly not the standard we uphold. This matter has been relayed to the relevant team and taken seriously by our management. We are committed to providing an exceptional guest experience and will continue to make improvements. We also attention to the breakfast refill. We greatly value this suggestion and will use it as part of our evaluation to enhance our guests' experience in the future.Mr. Nor Haili, we apologize if we failed to meet your expectations during your recent stay with us. We hope to welcome you again and have another opportunity to provide you with better service. Once again, thank you for your valuable feedback.Rio Rinaldo | Guest Service ManagerCitadines Antasari Jakarta | The Ascott Limited - Indonesia
Guest User
Deluxe King Room
Stayed in Sep 2025
Family
1 review
7.5/10
Posted on Nov 3, 2025
All of the hotel facilities and room very good and clean until we sleep suddenly around 2am me and my husband woke by the sounds of motorcycle wild race, and can’t sleep. Complaints about that to receptionist they just said that next time when i stay at hotel just request room at the other street view so would’t annoyed by that sound, how come we know this problems since we are from other city.
Response from Property: Bonjour Guest User,Thank you for staying at Citadines Antasari Jakarta and taking the time to share your feedback.We are pleased to know that part of your experience with us was enjoyable, and we have also noted your comments for our service improvements in the future.We sincerely apologize if your stay did not meet your expectations for the noise disturbance from outside the building and the inconvenience you experienced. We understand the importance of good quality sleep. We have shared this feedback with our management to find the best solution.Your feedback is truly valuable to us. We hope to provide you with an even better experience during your next stay.Sincerely,Rio Rinaldo – Guest Service ManagerCitadines Antasari Jakarta
Guest User
Deluxe King Room
Stayed in Sep 2025
Solo traveler
1 review
6.5/10
Posted on Nov 5, 2025
Very clean hotel with friendly staff. Not a huge amount going on in the local area and difficult to get anywhere else (taxis required and traffic in and out of the hotel area is heavy)
Pool was nice, wasn’t warned about it being used for lifeguarding practice one day so that was both noisy/busy and hilarious to watch
6/7
Response from Property: Bonjour Guest User,Thank you for staying at Citadines Antasari Jakarta and taking the time to share your feedback.We are pleased to know that part of your experience with us was enjoyable, and we have also noted your comments for our service improvements in the future.We sincerely apologize if your stay did not meet your expectations for the noise lifeguarding practice. Your feedback is truly valuable to us. We hope to provide you with an even better experience during your next stay.Sincerely,Rio Rinaldo – Guest Service ManagerCitadines Antasari Jakarta
DionManurung
Deluxe King Room
Stayed in Oct 2025
Solo traveler
3 review
9.0/10
Great
Posted on Nov 5, 2025
Coincidentally, when I was about to check in, the queue was quite long and crowded, so it took a while. The building and rooms are in excellent condition, likely because the property is still new. However, one disappointing aspect is that the main road near the hotel is often used for illegal street racing at night. The noise can be clearly heard from inside the room and woke me up several times, which indicates that the soundproofing from external noise could be significantly improved.
Response from Property: Bonjour Mr. DionManurung,Thank you for staying at Citadines Antasari Jakarta and taking the time to share your feedback.We are pleased to know that part of your experience with us was enjoyable, and we have also noted your comments for our service improvements in the future.We sincerely apologize if your stay did not meet your expectations for the noise disturbance from outside the building and the inconvenience you experienced. We understand the importance of good quality sleep. We have shared this feedback with our management to find the best solution.Your feedback is truly valuable to us. We hope to provide you with an even better experience during your next stay.Sincerely,Rio Rinaldo – Guest Service ManagerCitadines Antasari Jakarta
LucianJen
Deluxe King Room
Stayed in Oct 2025
Solo traveler
48 review
2.0/10
Posted on Nov 2, 2025
Cannot recommend, for its terrible traffic noise at nights and poor location which would cost too much of your daily time and energy on communicating between this suburb area and downtown.
Response from Property: Bonjour Mr/ Mrs. LucianJen,Thank you for sharing your experience with us at Citadines Antasari Jakarta.We sincerely apologize if your stay did not meet your expectations for the noise disturbance from outside the building and the inconvenience you experienced. We understand the importance of good quality sleep. We have shared this feedback with our management to find the best solution.We truly value the opportunity to improve our service and hope to welcome you back for a better experience in the future.Sincerely,Rio Rinaldo – Guest Service ManagerCitadines Antasari Jakarta
OHY330
Deluxe Twin Room
Stayed in Aug 2025
Couple
4 review
8.0/10
Very Good
Posted on Oct 12, 2025
New hotel n connecting to shopping mall. Parking for guest FOC in basement 3. Near toll so very convenient if going to Soetta Airport.
Response from Property: Bonjour Mr/ Mrs OHY330,Thank you for choosing Citadines Antasari Jakarta for your stay.We are delighted to hear that your experience with us was positive and satisfying.Your satisfaction is our top priority, and feedback like this motivates all our Citazen to continually deliver the best service possible.We look forward to welcoming you back on your next visit.Sincerely,Rio Rinaldo – Guest Service ManagerCitadines Antasari Jakarta
dealicieux
Deluxe Twin Room
Stayed in Aug 2025
Family
8 review
8.0/10
Very Good
Posted on Oct 2, 2025
Good for families , even though they dont have 2 bedroom styles. But the reception was very nice to accomodate our request for side by side room
Response from Property: Bonjour Mr/ Mrs Dealicieux,Thank you for choosing Citadines Antasari Jakarta for your stay.We are delighted to hear that your experience with us was positive and satisfying.Your satisfaction is our top priority, and feedback like this motivates all our Citazen to continually deliver the best service possible.We look forward to welcoming you back on your next visit.Sincerely,Rio Rinaldo – Guest Service ManagerCitadines Antasari Jakarta
M412513****
Deluxe King Room
Stayed in Oct 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Nov 19, 2025
Good hotel
Cleanliness: Good
Environment: Good
Original TextTranslated by Google
Anonymous User
Deluxe King Room
Stayed in Oct 2025
Business traveler
42 review
9.2/10
Great
Posted on Nov 6, 2025
The room is relatively small, but it's okay for a short stay for one person. It's newly renovated and has a musty smell, so I wouldn't recommend staying there long-term. There are shopping malls, supermarkets, and cafes downstairs, which can meet your daily needs.
Original TextTranslated by Google
Response from Property: Bonjour Anonymous User,Thank you for staying at Citadines Antasari Jakarta and taking the time to share your feedback.We are pleased to know that part of your experience with us was enjoyable, and we have also noted your comments for our service improvements in the future.We sincerely apologize if your stay did not meet your expectations for our room ambience. Your comments have been shared with the relevant Citazen for immediate follow-up to ensure such matters do not happen again.Your feedback is truly valuable to us. We hope to provide you with an even better experience during your next stay.Sincerely,Rio Rinaldo – Guest Service ManagerCitadines Antasari Jakarta
Guest User
Deluxe King Room
Stayed in Oct 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Nov 3, 2025
The room is a bit small, but it's perfectly adequate for a short stay. The facilities are decent, the room is clean, and the price is reasonable for a four-star hotel.
Original TextTranslated by Google
Response from Property: Bonjour Guest User,Thank you for staying at Citadines Antasari Jakarta and taking the time to share your feedback.We are pleased to know that part of your experience with us was enjoyable, and we have also noted your comments for our service improvements in the future.Your feedback is truly valuable to us.We hope to provide you with an even better experience during your next stay.Sincerely,Rio Rinaldo – Guest Service ManagerCitadines Antasari Jakarta
Mr. zhang en cheng
Deluxe Twin Room
Stayed in Aug 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Sep 20, 2025
Very satisfied with the service
Original TextTranslated by Google
Response from Property: Bonjour Mr. Zhang En Cheng,Thank you for choosing Citadines Antasari Jakarta for your stay.We are delighted to hear that your experience with us was positive and satisfying.Your satisfaction is our top priority, and feedback like this motivates all our Citazen to continually deliver the best service possible.We look forward to welcoming you back on your next visit.Sincerely,Rio Rinaldo – Guest Service ManagerCitadines Antasari Jakarta
Guest User
Stayed in Sep 2025
Other
10/10
Outstanding
Posted on Oct 20, 2025
The newest and kids - friendly accommodation by ASR Group in the heart of Antasari, South Jakarta. If you’re coffee lover, this place is having the same vibes with you since there is 24 hours coffee machine nearby reception area, just like other Citadines properties signature. Clean and spacious room with kitchen set and utensils, complete amenities, nice swimming pool, kids play area, indoor cinema and nice food and beverages. Thank you so much Mas Gian, Mas Rian, Mba Risma and all Citadines Antasari staffs for great services and hospitality.
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 19, 2025
“I stay in room 906 room was clean, comfortable. Thanks to mas yudhi from housekeeping he very friendly and polite.” and i would love to coming back again and stay more longer or try different kind room
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 16, 2025
THE BEST HOTEL IN JAKARTA, the room was spacious,elegantly decorated. citadines antasari exceeded all mu expectations. this hotel delivers an unforgettable luxury experience, and for bella as staff hotels so many help me thankyouuu
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 15, 2025
I had a truly memorable stay at this hotel. From the moment I arrived, the service was exceptional — warm, attentive, and full of personal touches that made me feel genuinely valued as a guest. I received several thoughtful compliments that felt personal and heartfelt, which made my experience even more meaningful. The facilities were also impressive and very family-friendly. There's a spacious and beautifully designed kids club, a mini theater, a yoga studio, a gym, and a stunning infinity pool that’s both clean and well-maintained. Everything felt carefully curated to provide both comfort and enjoyment. Another huge plus is the hotel’s direct access to Antasari Place Mall, which adds so much convenience. The location is also strategic — very close to the main road and toll gate, making it easy to get around the city. I highly recommend this hotel for both families and solo travelers looking for a relaxing, complete, and thoughtful stay in Jakarta.