Jinene Hotel

"DO NOT GO the staff are rude , the food awful and cold when I questioned a member of the restaurant why it was always cold they just looked at me lifts broke almost daily entertainment poor no fridge in rooms no tea /coffee in rooms no hairdryers no towels for beach / sunbeds"

Riadh Palms- Resort & Spa

"This hotel is just near beach. The location is good. The hotel has so many rooms so that the waiting time might be very long."

El Ksar Resort & Spa – Family Hotel

"We (my husband , son and myself) travelled to Tunisia - El Ksar Resort & Thalasso in July. The overall hotel is in good condition and the pool area is presented in beautiful way with the three pools and endless palm trees. The cleaner who visited our room made the most impressive towel swans - styled different each day. The hotel was located right in the heart of town - so an abundance of restaurants and shops around the local area for tourists. ( FYTI: Most cash machines were either empty or charged) Alarming Things which prevented us from rating 5 stars: 1. Violence ignored towards a Special needs minor. My husband and I witnessed first hand a Tunisian guest AND father walk up behind a minor child and punch him in the face from behind while holding him down in the pool after. This was in front of everyone as all three pools were packed - including children!! The man continued to punch this boy who could only speak French and who's Mother was at the time by the sea. (For context the sea is about 20 Meters from the poolside) . I immediately went to management who clearly did not take the safety of guests seriously and kept blaming the incident on the minor special; needs boy for "annoying guests" with unregulated behaviour. The general mentality was that the hotel management and people of Tunisia did not understand Autism or how to respond to someone with Autism - hence why the male guest thought he could beat this behaviour publicly out of him. I later found out from Public Relation officer REZEK Ines they had removed the Minor and his mother (who had found out 2 days before the incident the sons father had passed away) to a new hotel. The male guest remained in the hotel with his wife and children without consequence. I explained that I felt unsafe with this male guests walking around thinking it was acceptable to carry out such violence against minors and that he should have been arrested. She told me she thought it was best to remove the special needs boy - due to the number of guests he had annoyed. After reminding Ines that I was going to give a honest review of my experience she agreed to speak to the male Tunisian guests and ask him to keep his distance from me and my family. This was the minimum action expected carried out! 2. Lack of Health and safety regulations on waterslides. During our stay a gentleman used the slide in the kids pool and lost his fingers due to there being a gap between the side of the slide. This results in one of the pools being closed down for a few days. We noticed 3 days later the pool was reopened and a pool noodler was used to fill in the gap of the slide. This was a short term and unsafe solution - especially as fingers has already been lost. There were no announcements o the incidents and guests only found out due to word of mouth. This meant the slide continued to be unsafe for all those who used it. 3. Poor access to all inclusive features. Guests by the pool are unable to get alcohol - onl"

Dar El Goulli

Jaz Tour Khalef

"Our first trip to Tunisia,hotel staff cannot be faulted,a special shout out to Nadia who cleaned our rooms,she couldn't do enough to help us and keep the rooms immaculate even in the stifeliing 50 degree heatwave,she is always very pleasant and supportive. A bonus to the company."

treehouse hotel

"Hotel 0 extremely dirty"

HOTEL KAISER

"Okay for the price. Can be quite loud and cigarette smells in rooms, cleaners will try to mask it using a strong yet awful spray. The cleaners are very noisy in the morning just outside the door. Breakfast is very limited."

Hotel Soussana

"Very good service Friendly staff and helpful I stayed there 5 nights , they made my stay wonderful , breakfast also good and staff always smiling with warm welcome especially i mentioned Yousuf nice guy he always asked do you need something is everything okay , ask me if you need anything also housekeeping always make my room good clean As well as Emma probably i don't remember her name correctly When I was visiting Djerba island i forgot my passport in the hotel then I called hotel, within minutes she cleared it . Whenever I visit next time Tunisia for sure I'm gonna choose the same hotel"

Dar Baaziz

"We spent four days with our two children (ages 3 and 7) in the family suite. The traditional setting was magnificent, perfectly in line with what we were looking for, and the welcome was equally exceptional. We appreciated the breakfasts tailored to everyone's needs, the care with which the table was set each morning, and the kindness and helpful advice of our host, who didn't hesitate to accompany us through the streets of the Medina to a restaurant despite the late hour on the evening of our arrival. We highly recommend it!"

MARHABA CLUB

"We stayed here as 3 sisters, hotel staff absolutely amazing. Came up from beach today to our towels designed into swans and elephants, our room cleaner was so friendly and left room spotless every day, thank you Sofiane so much"