Name: Song Hotel Chengdu Qingcheng
Address: Dujiangyan, China
Rating: 9.6

China

Kunming

Guilin

Dujiangyan

Wuxi

Shanghai

Chongqing

Stayed in 3 villas for a family of 6 for 2 nights. The guest relations staff who checked us in were very pleasant - Mr Zhao Hun Nong and Ms Xiang Liu. They patiently assisted with our requests during check in and even troubleshoot our wifi connection issues. A few hiccups on the maintenance issues during our stay and they managed to resolve most of them.

Environment: The environment is definitely the main selling point here, making it perfect for a relaxing getaway. The hotel offers plenty of activities and leisure options, and with the adjacent theme park tickets, three days and two nights truly felt insufficient.

Hygiene: Met standards.

Service: The butler service was excellent and attentive. The hotel responded promptly to an unforeseen issue (an unpleasant incident upon arrival) and resolved it smoothly, truly demonstrating their high regard for guests.

Facilities: It's evident that a lot of thought went into the hotel's design and construction. Unique decorative pieces, perfect for photo opportunities, can be found along the paths to the lobby and restaurant. The room itself was very spacious, the bedding comfortable, and I had two excellent nights of sleep, which perfectly fulfilled my requirements for a relaxing vacation.

The hotel's environment is fantastic; its Chinese-style architecture offers picturesque views at every turn. Our room was very spacious, the bedding was incredibly comfortable, and the private hot spring was spotlessly clean. For my child's birthday, the butler thoughtfully surprised us with a cake, demonstrating truly attentive service. The complimentary photoshoot provided by the hotel was highly professional. The styling and makeup were beautifully done, and combined with the hotel's gorgeous setting, we were extremely happy with the resulting photos. The photographer was also excellent at guiding the children on how to pose.

Song Hotels

Columbus

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