Hilton Garden Inn Milan Malpensa Reviews

Have tried many other accommodation near Malpensa airport but i must admit Hilton Garden via Somma Lombardy is by far the best experience i had. Their customer service/ reception/ room service is beyond my expectations. Staff were very attentive to guest's request. Room is nicely renovated, amenities in room are well equipped with safe box/electric kettle/ iron board/mini fridge. The hotel adds a nice touch by providing complimentary airport shuttle to and fro for every hotel guests.(Accordingly to their timetable/schedule) There's a small section by the corner of hotel entrance, selling cup noodles, mineral water, candies, chocolates if you need to grab some for yourself . I have had a wonderful great time for two consecutive nights. Reception desk staff by the name of Yleni & Camila has been very helpful during my stay. I highly recommend HILTON GARDEN INN for those needing an accommodation near Malpensa airport. Hilton group really did a great job on this one, truly commendable. Thank you to each and every staff at Hilton Inn Malpensa for your full dedication in providing the best service to your guests. I will recommend it to my family/friends.

stayed only to rest because gonna go to milan airport. There are plenty of parking. The price isnt too high

Everything is fine except the transportation. The breakfast buffet was fantastic great coffee as well.

One of the Worst Hotels of My Trip 1. ❌❌❌ I had a late arrival and an early departure, so I chose this hotel for its proximity to the airport and the advertised airport shuttle service. However, if you expect to be met with a sign in the arrivals area—think again! NO! After a long and exhausting journey, you are expected to run around and search for the shuttle yourself—outside, on the street! And if you don’t find it within 5 minutes, it will leave! There is no prior notification that the shuttle is waiting outside, because, according to the front desk staff, this is “obvious and logical.” In reality, I ended up waiting 1.5 hours for my transfer! Paying €75 for a 12-minute ride was not an option. Paola and her colleague were absolutely terrible—rude, arrogant, and even hung up the phone instead of explaining things properly! Unbelievable. I have never encountered such awful service before. 2. ❌ At the Hilton, don’t expect any help with your luggage to your room. 3. ❌ ❌ There is NO DRINKING WATER in the room! There is no nearby store, as the hotel is in the middle of nowhere. They will offer you a 250ml aluminum can of water for €2. What a “great” service! 4. ❌ The rooms are old and worn-out. The bathroom had mold and a terrible smell. This place is awful, with disgraceful service. Avoid at all costs!

Friendly staff, comfortable & clean rooms but not close to restaurants. Located about 10 minutes away from MXP, the free shuttle bus runs once per hour & was appreciated.

It was really good hotel. Quickly checkin service Staff was friendly The food & coocktial was good as well Airport take and dilivery service was good

Everything thing was perfect about the places however the location is near the airport so if you’re going to downtown milan it’s a 45 minutes drive

Good hotel near the hotel

nice and convenient place for a stop over. great american dinner across the road. 1 min safe walk.

Clean hotel with all the modern amenities you want . The hotel provides a free shuttle to and from the airport but it needs to be booked in advance

We only stayed at this hotel because it is closed to Milan Malpensa Airport. We didn't take photos because it was a very rush staying

Very clean and quiet. Location is 20 minutes from Airport so you need to take a taxi that costs about $20 to get to the hotel. If you need dinner, any restaurant around there is a long walk or drive and they don't open until 7pm. Free shuttle to the airport from the hotel. Nice stay, just far away from anything.

This was our 2nd time staying at Hilton Garden Inn Milan Malpensa, worth it to stay.

I went here for three days for my birthday. My partner had asked them for something special for my birthday, but they didn't have anything. When we made the booking, it mentioned free airport and station pick up and drop off. But they dropped us off at the airport and charged us 30€.