Hotel Akord

Hotel Akord Reviews

Hotel Akord

Hadzhi Dimitar, ul. "Baba Vida" 1, Sofia, 1510, BulgariaSee Hotel Details
Hotel Akord
Hotel AkordHotel AkordHotel Akord
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1 night

Guest Reviews

8.0/10
Very Good
37 review
Verified reviews
Location8.0
Amenities7.8
Service8.1
Cleanliness8.1
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All reviews(37)
Positive reviews(7)
Negative reviews(5)
Guest User
Single Room
Stayed in Oct 2025
Other
1 review
7.5/10
Posted on Nov 9, 2025
Bokked this hotel multiple times, and have never been disappointed, nor have I been particularly impressed. In general cleanliness is ok, although that time,.some rust in the bathroom snd black marks on the wall near the bed gave some bad taste. I guess it's because.some rooms have not yet been res Freshes, while many others have. Overall ok for price.
Guest User
Single Room
Stayed in Oct 2024
Solo traveler
1 review
6.5/10
Posted on Dec 4, 2024
Good but not nice
iptv pro
Standard Twin Room
Stayed in Aug 2023
Other
1 review
5.0/10
Posted on Oct 10, 2023
Not go
Guest User
Single Room
Stayed in Apr 2024
Solo traveler
4 review
4.5/10
Posted on Jun 3, 2024
Dirty hotel lots of noise at night
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Anonymous User
Single Room
Stayed in Feb 2023
Solo traveler
9 review
9.0/10
Great
Posted on Mar 11, 2023
The hotel is located in a calm area a little far from the center. I was a little annoyed that the water from the shower flowed all the way to the toilet, but it wasn't a problem.
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Guest User
Stayed in Nov 2023
Other
6.0/10
Posted on Dec 10, 2023
The receptionist was grumpy as anything didn’t seem bothered to help or even check us in. Pillows are thin as paper other than that the rooms good. Location decent. Rooms are cheap. Good size car park.
Guest User
Stayed in May 2023
Other
8.0/10
Very Good
Posted on Jun 5, 2023
I stayed in the hotel for about 10 days. The single room was small but pleasant, with the caveat that the bed was SUPER SMALL. It was barely big enough for a single person, even smaller than the twin size - something important to keep in mind when booking. Another unexpected surprise - the hotel does not provide basic toiletries (soap and shampoo), so come prepared. I want to add here that there WAS a hand soap dispenser but I don't think that you can use hand soap for anything else but hands. You get one big towel and one small towel, changed fresh every day, plan your bath time accordingly. While the staff is friendly and helpful, many of them don't speak English or have very limited vocabulary. The hotel does provide breakfast but from the feedback from other guests I did not think to try it out so I can't say anything about its quality. The area around the hotel is calm and quiet with good public transport. The metro station is a few minute walk along the boulevard, there are a couple of trolley bus lines not too far either and the biggest arena is within walking distance. There are a few restaurants with good food and good prices but they are well hidden, make sure to do your research beforehand (or ask the hotel staff). The biggest disadvantage for me (big enough to discourage me visiting the country again) - smoking is tolerated pretty much everywhere, there were groups of people smoking at the entrance at all times. The hotel could do better protecting its customers suffering from severe asthma and other respiratory conditions.
Guest User
Stayed in Dec 2022
Traveling with friends
2.0/10
Posted on Jan 31, 2023
We were a large group who stayed at Akord hotel for 10 days, and we all agreed on the following: - The hotel has a major hygiene problem; spider webs at the ceiling corners, bed sheets are not changed frequently, bad sewage smell at the bathrooms, cockroaches at the reception… - They switched off the a/cs on all rooms claiming it is the hotel policy.. The weather was too hot and kids were unable to sleep. -Extremely rude receptionist who asked us to check-out if we are feeling uncomfortable - No room service, no safe inside the room or even at the reception, no cleaners or helpers after 5 pm. I do not recommend staying at this hotel at all.
Guest User
Stayed in Dec 2022
Business traveler
6.0/10
Posted on Jan 31, 2023
Whilst a budget hotel, Akord, is clean, away from traffic, near a Metro stop, and next to a reasonable restaurant. Rooms were clean, a few toiletries, a small fridge, comfy bed, helpful staff. It was very busy while I was there with people from all over the world, so Akord must be doing something right! I'd stay again.
Guest User
Stayed in Oct 2024
Other
10/10
Outstanding
Posted on Nov 13, 2024
I liked it very much that it is close to the center and the staff Stefani and Rumen are very helpful. Thank you, they took care of me very politely and caringly, they are helpful, they are really friendly, they have good character and the hotel rooms are clean and tidy.
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Guest User
Stayed in Aug 2024
Business traveler
2.0/10
Posted on Sep 28, 2024
My experience at this hotel was absolutely disappointing in every way. The food was of extremely low quality, with tasteless and poorly presented dishes, making meals a real nightmare. Not only was the quality poor, but the variety also left much to be desired: every day it seemed like we were eating the same things, with no attention to the needs of the guests. As for cleanliness, the service was non-existent. During the entire stay, the room was rarely and superficially cleaned. Dust, unchangeable sheets and a neglected bathroom made the stay very unpleasant. Furthermore, reporting the problem to the reception had no effect. The welcome was terrible from the first moment. The staff, far from being friendly and professional, was rude and unhelpful. Any request, even the simplest, was met with annoyance and arrogance, making us feel more like a burden than guests. In short, a decidedly negative experience, in which both customer care and minimum standards of quality and hygiene are lacking. I would not recommend this hotel to anyone and I hope that those in charge realize the serious management problems.
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Guest User
Stayed in Oct 2023
Other
2.0/10
Posted on Nov 2, 2023
The beds were very soft, but I wish that had been the biggest problem. The worst thing was the bugs and those kinds of cockroaches that were all over the room (I attach photos). We killed 3, and we didn't want to look for more because we were getting sick. Very difficult to fall asleep like this. And everything gets worse when the hotel says that it does not compensate us, that we should settle for a 'sorry'. Since we don't notify reception, they can't do anything... So they can fumigate the room with us inside? To move to another room at 1 in the morning with unpacked suitcases? As if we were to blame. Is incredible.
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