"– Extremely Disappointed with My Stay I usually don’t leave reviews, but I felt compelled to share my experience after a recent stay at Mercury Hotel. Unfortunately, it was one of the worst hotel stays I’ve had in years. 1. Room Condition – Far from What Was Advertised The photos on the website looked great, but the reality was shocking. The room was small, outdated, and poorly cleaned. 2. Customer Service – Cold and Unhelpful The front desk staff seemed disinterested and dismissive. When I ask for water they didnt give. 3. Breakfast It was included in the stay but it was really poor."

"I enjoyed my stay here. It was very pleasant. Quiet and easy access. Room layout and amenities were functional and suffice a trip on business. Ample parking space, however, when occupancy rate is high then it becomes an issue. Was surprised that the city water supply is not hard water. Housekeeping is very diligent that cleans twice a day... Definitely my choice of stay for my next trip!"

"The hotel is very clean and the place is also clean but the parking is very expensive 15 euros per day. Compared to some hotels this price is very high."

"Overall satisfies"

"The room was clean and nice even though the furnitures are not modern and new. Breakfast was included and it was good."

"It's alright, the bed is a bit small."

"I was of the view that this property (part of Marriott) is a 5 star hotel and can expect good service for foreign nationals. But to my disappointment it was one of my worst experience that I could ever expect. I am sure the management is least bothered since they are getting their money paid and not concerned about CUSTOMER SATISFACTION. I stayed here for a week. 1) Being a pure vegetarian I did not find any options in the breakfast menu or in the hotel menu. Breakfast was included as part of my rates. Given with no much choice I requested for some steamed vegetables in the breakfast menu. But they kept only mushrooms and few pieces of potatoes in that. After giving feedback to the staff I was hoping to get some choice of food but nothing worked. 2) When I requested for jus plates and spoons - the staff said they cannot service to rooms and that I need to come and pick myself. What service is this called by MARRIOTT if customer has to come and take it by himself. Are you running a Service apartment in the name of hotel ?? 3) The plates served were not even well cleaned ( had bad foul smell) thank you marriott for this pathetic service. I had similar challenges when I traveled to Japan & Mexico and Hilton properties were well accommodative and they take care of customers so well understanding their situation and expectation. Why is this not there with Marriott management. Will it really cost you so much of you give good washed dishes, serve some vagatables in the menu, or are you least bothered that it will hit your pocket so badly... One of my worst hospitality service that I could think off... "

"Very good. Clean and comfortable...Breakfast is not bad to eat bread jam every day"

"The room was clean and the facilities were perfect. After arriving at the hotel, the staff sent the key to check in. Easy parking."