Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.1
Filter by:
Sort by:
All reviews(56)
Positive reviews(45)
Reviews with photos/video(8)
Negative reviews(3)
Sonia21
Deluxe Twin Bed Room
Stayed in Sep 2023
Solo traveler
2 review
10/10
Outstanding
Posted on Oct 25, 2023
The staffs are very nice .help you for everything
My room was really big and clean in front of the pool
I really recommend this place . the staffs are professional
I really recommend this place
The restaurant has really good food of Cambodia
If I back I really rebook the room again with them
6/7
Response from Property: Dear Sonia21,thank you so much for your great feedback, we are happy to hear you were having the wonderful time staying in Cambodia.We've looking forwards to welcome you again if should your travel made you return.With Sincerely Sakmut Boutique Hotel Managements.
Go tam
Deluxe King Bed Room
Stayed in May 2023
Family
9 review
9.5/10
Amazing
Posted on Jul 1, 2023
Was wonderful experience staying at this boutique hotel.. the rooms patio has direct access to swimming pool which is so convenient. Rooms Ac worked perfectly, comfy bed. The most impressive is the staff always smiling and eager to make our stay comfortable.
Breakfast good as well. Definitely recommend everyone to stay at Sakmut boutique hotel .
6/7
Response from Property: Dear Value Guest,thank you so much for your review of your recently stay at our property, from your feedback we believed that our team enjoying gathering you well.we hope to welcome you again, if should your travel made you return.With Sincerely Sakmut Boutique Hotel Managements
Tigeress
Deluxe King Bed Room
Stayed in Mar 2023
Couple
19 review
10/10
Outstanding
Posted on Apr 30, 2023
Absolutely wonderful staff. They were more than happy to do anything for us. The hotel is very clean and no bugs at all. The pool is great and the food is really good. The breakfast had an egg station and plenty of options for us vegetarians! I would highly recommend!
Response from Property: Dear Tigeress,thank you so much indeed for your great review of the Sakmut Boutique Hotel, from this great remark i believed that you were having the wonderful time here.i do hope to welcome you again if should your trip made you return.With Sincerely Sakmut Boutique Hotel
Guest User
Family Suite Room
Stayed in Dec 2022
Family
2 review
7.5/10
Posted on Jan 25, 2023
It's a bit far from the center. It takes 5 minutes by tuk-tuk, but it still feels more cornered than other places, and it's a pity to come with friends because there's nothing around.
The bedding smelled a bit.
Original TextTranslated by Google
Response from Property: Dear Value Guest,Thank you so much for your feedback, I am sorry to hear that the distance made you so much concerned, however we are just around 2 k from pup street and in the safe area, and Tuk Tuk is cost just only 3 dollars.From your feedback about bed smelling we have taken action, but wasn’t feel at the same you have encountered.but we will keeping in observation on them.With sincerely,Sakmut Hotel and Spa, Management
Guest User
Deluxe King Bed Room
Stayed in Nov 2022
Family
1 review
2.0/10
Posted on Jan 12, 2023
I arrived at the hotel early in the morning, and I was so grateful that one of the two rooms was available for check-in, so they took care of unpacking my luggage and going to see the city right away.
Also, it was breakfast time upon arrival, and they allowed us to have breakfast together if we wanted, and the interior design was really neat to suit the tastes of travelers.
It was comfortable and enjoyable during my stay. We strongly recommend to other travelers to stay here.
Original TextTranslated by Google
Response from Property: Dear Value Guest,I am very sorry that we haven’t get full score from you, but from your feedback meaning we believed you were having the wonderful time stay here and happy that our team enjoyed gather together with you well.We hope to welcome you back again if should your travel made you return.With sincerely Sakmut Hotel and Spa Management
Moku75
Family Suite Room
Stayed in Nov 2022
Other
9 review
5.0/10
Posted on Jan 1, 2023
It was good that everyone at the hotel always greeted me with a smile.
The room looked stylish, but when I turned on the air conditioner, the house dust was terrible, so I didn't use it.
There were many negative points such as stains here and there on the sheets and no drainage.
I read other people's reviews and chose it, but there is no next time.
Original TextTranslated by Google
Response from Property: Dear Value Guest,Thank you so much for your feedback shared, from your unhappy experience stayed , Our deepest sincerely apologies to you, that you weren’t made your expectations. We will rectify all points said. We hope to have an opportunity to serve you again in the future.With sincerely, Sakmut Hotel and Spa Management
Response from Property: Dear Value guest,
ขอบคุณมาก ที่ได้มา พักในโรงแรมของ เรา, และคุยดีๆต่อให้กับลูกค้าใหม่,พวกเรา วังว่าจะได้รับใช้ อีกในวันหน้า.
With Sincerely,
Sakmut Hotel and Spa Management
XiaodongtongxueK
Premier Deluxe King Bed Room
Stayed in Nov 2022
Solo traveler
16 review
10/10
Outstanding
Posted on Feb 16, 2023
The environment is very impressive, a hotel worth staying in.
Original TextTranslated by Google
Response from Property: Dear Value Guest,Thank you so much indeed for your feedback, and especially your remarkable about great environment.We hope to welcome you back again in the future.With Sincerely,Sakmut Hotel and Spa Management.
Guest User
Stayed in Jan 2025
Solo traveler
10/10
Outstanding
Posted on Feb 22, 2025
I was given a very nice welcome from the staff at this hotel. The rooms are very nice with comfortable beds. The breakfasts are excellent and the dinners are good too. The hotel is quiet with a nice swimming pool. However what makes it first rate are the staff whether reception or dining room staff. They are so pleasant, helpful and friendly.
Response from Property: Dear Edgeways, hank you for your kind review and for choosing to stay with us! We’re delighted to hear that you enjoyed our comfortable rooms, excellent breakfasts, and quiet surroundings, including our lovely swimming pool. Your special mention of our team means the world to us. We take great pride in ensuring our guests feel welcome and well cared for, and it’s wonderful to know that our reception and dining staff contributed to making your stay first-rate. We hope to welcome you back for another memorable visit in the future! With Sincerely Sakmut Boutique Hotel Management
Hg0576
Stayed in Sep 2024
Couple
10/10
Outstanding
Posted on Oct 15, 2024
Sakmut Hotel and Spa in Siem Reap was were we spent our holiday in August this year. This was to coincide with our retirement and wedding anniversary. Equally, we wanted this holiday to be a relax and restful one. Sakmut did not disappoint. We booked the hotel directly and all corespondent went smoothly. The staff at the reception were very attentive and we were received with courtesy on our arrival. This all summed up to make our stay at the hotel a very memorable one. The facilities at the hotel were perfect including the room, pool, restaurant which by the way offers extensive and delicious breakfast. What we enjoyed most the Sakmut was the massage and the hot tub treatment which were a delight. We will not hesitate to recommend or return to Sakmut if we ever had the opportunity of visit Cambodia once again.
Response from Property: Dear Hg0576, Thank you for choosing Sakmut Hotel and Spa to celebrate such special milestones as your retirement and wedding anniversary. We are truly honored to have been part of your memorable experience and delighted to hear that your stay with us met your expectations. It’s wonderful to know that our staff made you feel welcome and that the booking process was smooth for you. We're pleased that you enjoyed the various aspects of our hotel, from the room and pool to the breakfast offerings. Your kind words about the massage and hot tub treatments mean a lot to us, as we take great pride in providing a relaxing and rejuvenating experience for our guests. We sincerely appreciate your recommendation and look forward to the opportunity to welcome you back to Sakmut should your travels bring you to Cambodia again. Until then, Safe travel. With Sincerely Sakmut Boutique Hotel Managements
Pheak P
Stayed in Mar 2025
Family
10/10
Outstanding
Posted on Mar 31, 2025
Dear all, I have an amazing opportunity and relaxing time at Sakmut Boutique Hotel. The receptionists are so friendly and helpful. The room is clean and especially they are plastic free. If you are looking for a place to stay and plan your trip, I recommend this place.
Response from Property: Dear Pheakp2025, Thank you so much for your kind words and for taking the time to share your experience at Sakmut Boutique Hotel. We're thrilled to hear that you had a relaxing stay and that our friendly reception team made you feel welcome. We're also proud of our commitment to being plastic-free, and it’s wonderful to know that it made a positive impression on you. Your recommendation means a lot to us, and we hope to welcome you back again soon for another enjoyable stay. Warm regards, The Sakmut Boutique Hotel Team
MATEA C
Stayed in Feb 2025
Traveling with friends
10/10
Outstanding
Posted on Mar 26, 2025
Great hotel! I was picky when choosing accommodation in Siem Reap, trying to find something clean and calm. This was great choise, room was super clean. The pool was refreshing...Stuff was really helpful with everything. Would recommend definitely!
Response from Property: Dear 650MATEAC, Thank you so much for your lovely feedback! We’re delighted to hear that you found our hotel to be the calm and clean retreat you were looking for in Siem Reap. It’s great to know you enjoyed the room, the refreshing pool, and that our staff could assist you throughout your stay. Your recommendation truly means a lot to us. We hope to welcome you back again in the future! With Sincerely Managements
Guest User
Stayed in Jan 2025
Couple
10/10
Outstanding
Posted on Feb 13, 2025
We stayed here for 5 nights - our first stop in Cambodia. The staff couldn’t do enough to help and were all very friendly; particular mention to Seng Seyha, who organised an excursion for us at short notice. Our room had direct access to the pool - this was a welcome relaxation place in the afternoon to escape the heat! The hotel was well situated - away from the bustle of the main town but only a short tuk tuk ride away from the markets, Pub Street and the royal palace area.
Response from Property: Dear Annien661, Thank you for sharing your wonderful experience at our hotel! We’re thrilled to hear that your first stop in Cambodia was a memorable one. It’s heartwarming to know that our team, especially Seng Seyha, was able to make your stay enjoyable by assisting with your excursion and ensuring you had everything you needed. We’re glad you appreciated the convenience of our location and the comfort of your room with direct pool access – the perfect retreat after exploring the vibrant city! We hope to welcome you back on your next visit to Cambodia and wish you many more incredible travel experiences ahead. With Sincerely Sakmut Boutique Hotel Management
Metaxa85
Stayed in Jan 2025
Couple
10/10
Outstanding
Posted on Feb 12, 2025
Lovely boutique hotel, staff are wonderful and cant do enough for you. Always a welcoming smile, with a handtowel smelling of Jasmin when you arrive back from tours. Only had breakfast at hotel but there was plenty of options available. Room very comfortable with a welcome Mango in the room. Although hotel is slightly out of town Tuk Tuks only cost $3.00 to night market. Hotel very happy to organise for you. Will definitely return when in Siam Reap.
Response from Property: Dear Mataxa85, Thank you so much for your kind and thoughtful review! We're delighted to hear that you enjoyed your stay with us at Sakmut Boutique Hotel. Our team takes great pride in making guests feel welcome, so it’s wonderful to know the little touches—like the jasmine-scented towels and fresh mango—made a difference. We're also happy you enjoyed the breakfast options and found the room comfortable. And yes, while we're just a bit outside the city center, we're glad the convenient Tuk Tuk access worked well for you. It means a lot to hear you'll be returning—we can’t wait to welcome you back to Siem Reap! With Sincerely Sakmut Boutique Hotel Managements
Guest User
Stayed in Dec 2024
Couple
10/10
Outstanding
Posted on Jan 11, 2025
We had Abseloutly wonderful stay at this game . The location of the hotel is one of its plus - it's in the city but far enough from the hustle and bustle of the city center . The room are specious and clean overlooking to an amazing pool . The team are amazing , friendly and always ready to serve any request . We had also small accident where we left part of our money in the hotel safe and forgot about it . The hotel did an extra mile effort to reach out to us and to transfer the money back to our account in Europe . Honest and nice people !!
Response from Property: Dear 227ARIKA, Thank you so much for your wonderful review! We’re truly happy to hear you enjoyed your stay at Sakmut Boutique Hotel. Our location offers the perfect balance—close enough to the city for convenience, yet far enough for peace and relaxation—so it’s great to know you appreciated that. We’re especially glad you enjoyed the spacious, clean rooms with a view of the pool, and that our team made your stay comfortable and memorable. Your kind words about our staff mean a lot to us. We’re also very grateful for your trust during the incident with the forgotten money. Integrity is one of our core values, and we’re pleased that we could ensure its safe return to you. It was our pleasure to help. We hope to welcome you back again on your next visit to Siem Reap! With Sincerely Sakmut Boutique Hotel Managements