Aiwei Hotel (Shenzhen University Town Subway Station)

Aiwei Hotel (Shenzhen University Town Subway Station) Reviews

Aiwei Hotel (Shenzhen University Town Subway Station)

Room 201, Pingkang Court, No.379, Pingshan Village, Lishan Road, Pingshan Community, Nanshan District, Shenzhen, Guangdong, ChinaSee Hotel Details
Aiwei Hotel (Shenzhen University Town Subway Station)
Aiwei Hotel (Shenzhen University Town Subway Station)Aiwei Hotel (Shenzhen University Town Subway Station)Aiwei Hotel (Shenzhen University Town Subway Station)
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Guest Reviews

8.8/10
297 review
Verified reviews
Location8.6
Amenities8.8
Service8.8
Cleanliness8.9
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All reviews(297)
Positive reviews(275)
Reviews with photos/video(60)
Easy to get around(23)
Classy environment(18)
Close to metro(18)
Average sound insulation(17)
Friendly front desk staff(8)
Would stay again(7)
Convenient for shopping(6)
Perfect for business trips(5)
Negative reviews(22)
Merce23
View Twin Room
Stayed in Jan 2024
Family
2 review
8.5/10
Very Good
Posted on Feb 20, 2024
The location is close the metro subway exit C.Close to local shops like food and convenient store affordable prize. In front of the hotel is a huge classy mall. You can find cinema, KTV, kids zone, restaurants, Metro ride to Safari Park Xili Lake station or 10minutes taxi ride.
6/8
Response from Property: Thank you very much for your support to Ivy Hotel. Your affirmation is the driving force of our unremitting efforts. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide better services. We hope that we can provide you with not only a comfortable environment and clean rooms, but also let you feel the full sincerity of Ivy. We look forward to your visit again and wish you a happy life!
Guest User
Elegant King Room
Stayed in Aug 2024
Couple
5 review
10/10
Outstanding
Posted on Sep 17, 2024
计价yo boy or the fact
Response from Property: 尊敬的賓客您好,非常感謝您對艾威酒店的支持,您的肯定是我們不懈努力的動力,未來將繼續努力為您打造更加舒適的入住條件和居住環境,提供更優質的服務。希望我們給您提供的不僅僅是舒適的環境,乾淨的房間,更能讓您感受到艾威滿滿的誠意,期待您的再次光臨,祝您生活愉快!
Guest User
Elegant King Room
Stayed in Mar 2024
Couple
3 review
4.7/10
Posted on Apr 25, 2024
The environment is average, not ventilated, the front desk staff has a poor service attitude, lacks service awareness, and looks like you can choose whether to stay or not. Very bad experience
Original TextTranslated by Google
Response from Property: 尊敬的賓客,首先,我們對您在上次入住期間的不愉快體驗表示最深的歉意。您的反饋對我們至關重要,它直接指出了我們過去在服務與設施上的不足。感謝您花時間為我們提供寶貴的意見,這為我們指明瞭改進的方向。我們非常重視您的反饋,並已採取積極措施進行整改。近期,酒店完成了全面的翻新工作,包括但不限於升級了客房設施(如床品、浴室用品)、改善了公共區域的裝飾與功能佈局,並加強了衞生清潔流程,確保每一位客人都能享受到乾淨、舒適、現代化的住宿環境。我們真誠地邀請您在未來的某個時刻再次光臨,親身體驗我們的改變。為了表達我們的歉意與感謝,我們願意為您提供一次免費的房間升級或其他優惠,希望能有機會彌補您上次的不佳體驗。
Guest User
View King Room
Stayed in Sep 2024
Business traveler
2 review
6.5/10
Posted on Dec 10, 2024
It's too noisy, so we need to renovate it in broad daylight.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we would like to express our deepest apologies for the unpleasant experience you had during your last stay. Your feedback is very important to us as it directly points out the shortcomings in our service and facilities in the past. Thank you for taking the time to provide us with your valuable feedback, which points us in the direction of improvements. We take your feedback very seriously and have taken proactive steps to rectify it. Recently, the hotel has completed a comprehensive renovation work, including but not limited to upgrading guest room facilities (such as bedding and bathroom supplies), improving the decoration and functional layout of public areas, and strengthening sanitation and cleaning procedures to ensure that every guest You can enjoy a clean, comfortable and modern accommodation environment. We sincerely invite you to come back at some point in the future and experience the changes for yourself. In order to express our apology and gratitude, we are willing to provide you with a free room upgrade or other discounts, hoping to have the opportunity to make up for your last bad experience.
Guest User
Scenic Tatami Room
Stayed in Nov 2023
Business traveler
27 review
6.0/10
Posted on Dec 18, 2023
Facilities: There are no tables and chairs in the room, which is very inconvenient for business trips Hygiene: Average, Environment: Tatami is just a mattress, laid flat on the floor Service: Service awareness and professionalism need to be greatly improved,
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Yee
Scenic Tatami Room
Stayed in Nov 2023
Family
7 review
7.5/10
Posted on Feb 20, 2024
Very close to Yitian Holiday Mall and Shenzhen Wildlife Park There are many restaurants nearby But you have to walk up one flight of stairs from the hotel lobby to your room, which is very inconvenient to carry your luggage.
Original TextTranslated by Google
Response from Property: Thank you very much for your support to Aiwei Hotel. Your affirmation is the driving force for our unremitting efforts. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide you with better services. We hope that we can provide you with not only a comfortable environment and clean rooms, but also let you feel the full sincerity of Aiwei. We look forward to your visit again and wish you a happy life!
Guest User
Elegant King Room
Stayed in Jan 2024
Business traveler
21 review
10/10
Outstanding
Posted on Feb 20, 2024
Nice environment, affordable price, great
Original TextTranslated by Google
Response from Property: Thank you very much for your support to Ivy Hotel. Your affirmation is the driving force of our unremitting efforts. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide better services. We hope that we can provide you with not only a comfortable environment and clean rooms, but also let you feel the full sincerity of Ivy. We look forward to your visit again and wish you a happy life!
Guest User
Scenic Tatami Room
Stayed in Jan 2024
Business traveler
55 review
10/10
Outstanding
Posted on Feb 19, 2024
I always stay here. Very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your support to Ivy Hotel. Your affirmation is the driving force of our unremitting efforts. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide better services. We hope that we can provide you with not only a comfortable environment and clean rooms, but also let you feel the full sincerity of Ivy. We look forward to your visit again and wish you a happy life!
明太子##
Scenic Tatami Room
Stayed in Sep 2023
Other
36 review
8.0/10
Very Good
Posted on Oct 30, 2023
It's hard to find because it's surrounded by the outside. It's also close to the subway station. The room design is good but a little dirty. There are basic ones, but there's only the 2nd floor. There's no elevator. It's inconvenient to carry luggage. There's no sound. If you leave the room and turn on the faucet and hair dryer, you can hear it. noisy
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support of Aiwei Hotel. Your affirmation is the driving force for our unremitting efforts. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide you with better services. We hope that we can provide you with not only a comfortable environment and clean rooms, but also let you feel the full sincerity of Aiwei. We look forward to your visit again and wish you a happy life!
Guest User
Elegant Tatami Room
Stayed in Sep 2023
Business traveler
13 review
7.0/10
Posted on Oct 20, 2023
The room is too small. This is really a hotel in Shenzhen. It feels a bit like a hotel in Hong Kong. The exterior is surrounded by steel frames. The location is difficult to find. There is no elevator. It is not convenient for girls to carry suitcases.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Yexiaoyaopenman
Yizhi Big Bed Room
Stayed in Aug 2023
Business traveler
21 review
10/10
Outstanding
Posted on Sep 16, 2023
Facilities: Great! I came here to work, the front desk guys and girls were very nice! High cost performance, worth recommending! Hygiene: Clean and comfortable! Environment: Elegant! Service: Very good attitude! I will continue to stay here next time I come to Shenzhen.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support to Ivy Hotel. Your affirmation is the driving force of our unremitting efforts. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide better services. I hope that we can provide you with not only a comfortable environment and clean rooms, but also let you feel the full sincerity of Ivy. I look forward to your visit again and wish you a happy life!
Anonymous User
Elegant King Room
Stayed in Dec 2023
Couple
23 review
8.0/10
Very Good
Posted on Feb 29, 2024
The hotel is very clean and has new facilities, but the air quality is not good and the bathroom does not have dry and wet separation. The location is very good, close to the subway station, restaurants, shopping malls, and the zoo are very convenient
Original TextTranslated by Google
Response from Property: Thank you very much for your support to Ivy Hotel. Your affirmation is the driving force of our unremitting efforts. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide better services. We hope that we can provide you with not only a comfortable environment and clean rooms, but also let you feel the full sincerity of Ivy. We look forward to your visit again and wish you a happy life!
Guest User
Elegant King Room
Stayed in Dec 2023
Business traveler
2 review
4.0/10
Posted on Jan 3, 2024
It's really average. I read the reviews before booking that the hygiene is not good and it's not quiet. It's true. Oh my god, I didn't feel well the next day and there was a little red on my body. There is no window in the room, it's an inner window. If you don't close the window, you can hear clearly what the neighbors are doing. The environment and facilities are OK
Original TextTranslated by Google
Response from Property: 尊敬的賓客,首先,我們對您在上次入住期間的不愉快體驗表示最深的歉意。您的反饋對我們至關重要,它直接指出了我們過去在服務與設施上的不足。感謝您花時間為我們提供寶貴的意見,這為我們指明瞭改進的方向。我們非常重視您的反饋,並已採取積極措施進行整改。近期,酒店完成了全面的翻新工作,包括但不限於升級了客房設施(如床品、浴室用品)、改善了公共區域的裝飾與功能佈局,並加強了衞生清潔流程,確保每一位客人都能享受到乾淨、舒適、現代化的住宿環境。我們真誠地邀請您在未來的某個時刻再次光臨,親身體驗我們的改變。為了表達我們的歉意與感謝,我們願意為您提供一次免費的房間升級或其他優惠,希望能有機會彌補您上次的不佳體驗。
Guest User
Yizhi Big Bed Room
Stayed in Nov 2023
Business traveler
6 review
2.0/10
Posted on Dec 19, 2023
The room is small, one of the windows is sealed from the outside. It is quite depressing to stay in a hotel for more than 200 yuan for one night. The sound insulation is also poor. I was woken up by the noise from other rooms in the middle of the night. The evaluation is just to prevent others from stepping into the trap!!!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,首先,我們對您在上次入住期間的不愉快體驗表示最深的歉意。您的反饋對我們至關重要,它直接指出了我們過去在服務與設施上的不足。感謝您花時間為我們提供寶貴的意見,這為我們指明瞭改進的方向。我們非常重視您的反饋,並已採取積極措施進行整改。近期,酒店完成了全面的翻新工作,包括但不限於升級了客房設施(如床品、浴室用品)、改善了公共區域的裝飾與功能佈局,並加強了衞生清潔流程,確保每一位客人都能享受到乾淨、舒適、現代化的住宿環境。我們真誠地邀請您在未來的某個時刻再次光臨,親身體驗我們的改變。為了表達我們的歉意與感謝,我們願意為您提供一次免費的房間升級或其他優惠,希望能有機會彌補您上次的不佳體驗。
Guest User
Elegant Tatami Room
Stayed in Nov 2023
Solo traveler
4 review
10/10
Outstanding
Posted on Dec 14, 2023
Convenient location, 100 meters from the subway station entrance. The room is clean and tidy, and the mattress here is very suitable for me, with moderate hardness and softness. The most comfortable night of sleep during this trip. I will stay here again next time I go to Shenzhen.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support to Ivy Hotel. Your affirmation is the driving force of our unremitting efforts. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide better services. I hope that we can provide you with not only a comfortable environment and clean rooms, but also let you feel the full sincerity of Ivy. I look forward to your visit again and wish you a happy life!