Platton Apartments

Platton Apartments Reviews

Platton Apartments

Customer Service Center, 1f, Building 2, Zhonggang Plaza, Zhancheng Road, Fuhai Street, Bao'an District, Shenzhen, Guangdong, ChinaSee Hotel Details
Platton Apartments
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Guest Reviews

9.3/10
Very Good
1839 review
Verified reviews
Location9.3
Amenities9.3
Service9.3
Cleanliness9.3
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All reviews(1839)
Positive reviews(1804)
Reviews with photos/video(607)
Awesome amenities(180)
Classy environment(143)
Many amenities(107)
Easy to get around(90)
Quiet & comfortable(59)
Friendly front desk staff(43)
Perfect for business trips(41)
Close to metro(35)
Negative reviews(33)
Aifadaidenanzi
Executive Room (2 Beds)
Stayed in Apr 2025
Couple
19 review
10/10
Outstanding
Posted on Jun 23, 2025
The location is very advantageous, just 4 subway stations away from Shenzhen Bao'an Airport, and a half-hour drive away. It's even closer to the International Convention and Exhibition Center, just 300 meters away. The room is very clean and stylish, and staying here makes me feel very happy 环境：好 卫生：干净
Response from Property: 愛你的心，如花兒搬開成心底無邊的璀璨，你的微笑如夢幻一般，讓我在你的世界裏婉約成詩，小家期待與您的再次遇見~
urbantraveller
Executive Double Bed Room With Private Balcony, Fridge, Washing Machine, And Bathroom Wet-Dry Separation
Stayed in Mar 2025
Solo traveler
44 review
5.0/10
Posted on Apr 29, 2025
So, to be clear, I've stayed there a few times before, and this time, I ended up being completely bitten up by bed bugs. Not a single inch of my body was spared from my ankles right to my head. So they said they wouldn't shrink their responsibility, but no one ever got back to me. I was told the manager would speak to me.The next day, they never got back in contact with me. I had to call the trip.com and ask for help with this problem they got me a new room with a rusted chair, and the bed was not even. It's been almost 5 days now. And no one has even checked to make sure that everything was ok for me in the end. I had to go to the hospital and get medication as the itching was really bad.
Response from Property: Hello, I'm sorry that I didn't bring you a good stay experience this time. According to your description, Xiaobo went to learn the details of the cause and effect. Our manager called you. Because we don't have your mainland mobile phone number, we called you through the platform, but the platform's phone number expired after the specified time, so we couldn't contact you. Xiaobo apologizes to you again here. Regarding the mosquitoes in the room you mentioned, Xiaobo once again hired a pest control company to carry out a full range of pest control to ensure that this will not happen again next time. Xiaobo wants to apologize to you again in person, and I hope you can give Xiaobo the opportunity to express my apology in person and compensate you.
Andreea Madalina
Executive Double Bed Room With Private Balcony, Fridge, Washing Machine, And Bathroom Wet-Dry Separation
Stayed in Feb 2025
Couple
6 review
9.5/10
Amazing
Posted on Mar 30, 2025
Enjoyed our stay at the apartment. It's fully equipped, the washing machine is really useful. They clean the room everyday, also providing water, which is really nice. The bed is comfortable and the isolation is good.
Response from Property: Your praise is like the warm spring sun, gently shining into our hearts. Every word of praise is the source of our motivation. The five-star praise has been received, and we look forward to meeting you again in our warm home! Xiaobo is a 6-minute walk from the International Convention and Exhibition Center. The room is equipped with a washing machine, refrigerator, independent balcony, etc. The underground parking lot is self-paid, with 2000+ parking spaces!
TheBarronness
Executive Room (2 Beds)
Stayed in Mar 2025
Solo traveler
61 review
10/10
Outstanding
Posted on Apr 3, 2025
Excellent service Good staff The cleaners are so friendly and nice Peaceful environment
Response from Property: 哇塞，看到您的好評，小鉑彷彿聽見了幸福花開的聲音!這感覺就像突然中了大獎，心裏美滋滋的。感謝您讓鉑爾頓公寓增添了無限光彩，期待您常回家看看~小鉑距離國際會展中心步行6分鐘，房間配備洗衣機冰箱獨立陽台等，地下停車場自費停車，2000+停車位！
ERICTAM
Executive Room (2 Beds)
Stayed in Jun 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Jul 26, 2025
With many eateries nearby， I finished jogging in the morning, I ate there with a variety of choices and at a reasonable price. Also, a convenient shop near the hotel， it is only 2 minutes away from the hotel reception desk. The most attractive point is that the hotel is located near the airport. I think 5 stops away while the hotel is cheap.
Response from Property: 遇見您，是我們的小確幸。您的滿意與好評，如同冬日裏的暖陽，温暖了我們的心房。感謝您給予的信任與支持，期待在未來的日子裏，與您共同書寫更多温馨美好的故事!
Guest User
Deluxe Light Luxury Double Bed Room (Washing Machine + Microwave + Fridge)
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Feb 14, 2025
The hotel is still new and has beautiful rooms very clean. There is a mall near by and a beautiful garden for walks. Overall I loved it I will comeback ❤️
Response from Property: Your praise is like the warm spring sun, gently shining into our hearts. Every word of praise is the source of our motivation. The five-star praise has been received, and we look forward to meeting you again in our warm home! Xiaobo is a 6-minute walk from the International Convention and Exhibition Center. The room is equipped with a washing machine, refrigerator, independent balcony, etc. The underground parking lot is self-paid, with 2000+ parking spaces!
Chris Mkono
Executive Double Bed Room With Private Balcony, Fridge, Washing Machine, And Bathroom Wet-Dry Separation
Stayed in Jun 2025
Family
8 review
8.5/10
Very Good
Posted on Jul 9, 2025
The environment is really good, very quite area and near shenzhen international convention and exhibition centre
Response from Property: 感謝你的點評！酒店提倡“用心服務”，我們正用心的發現為您提供服務的機會，給您提供更滿意、舒適的休息環境，您的滿意就是我們的追求！小鉑距離國際會展中心步行6分鐘，房間配備洗衣機冰箱獨立陽台等，地下停車場自費停車，2000+停車位！
Guest User
Executive Room (2 Beds)
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 10, 2025
nice！nice！
Response from Property: 您的讚美如同春日暖陽，温柔地照進了我們的心房。每一句好評，都是我們前行的動力源泉。五星好評已查收，期待與您再次相遇在温馨的小窩!小鉑距離國際會展中心步行6分鐘，房間配備洗衣機冰箱獨立陽台等，地下停車場自費停車，2000+停車位！
Guest User
Executive Room (2 Beds)
Stayed in May 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jun 25, 2025
The service is excellent, very attentive and meticulous. The hygiene is also very good, and the room rate is very affordable. The atmosphere is very lively
Response from Property: 收到您的五星好評，小夥伴們激動得差點兒跳起來!這份認可比任何獎盃都來得珍貴。我們會繼續加油，讓每一位家人都能感受到家一般的温暖，期待與您再次相聚!!小鉑距離國際會展中心步行6分鐘，房間配備洗衣機冰箱獨立陽台等，地下停車場自費停車，2000+停車位！
Guest User
Fashionable Family Friendly Suite
Stayed in Nov 2024
Family
10 review
10/10
Outstanding
Posted on Dec 29, 2024
The apartment is very new and spacious. Good for family with kids. Will recommend to friends
Response from Property: 哇塞，看到您的好評，我彷彿聽見了幸福花開的聲音!這感覺就像突然中了大獎，心裏美滋滋的。感謝您讓我們的小酒店增添了無限光彩，期待您常回家看看~
Chickenlegs
Executive Room (2 Beds)
Stayed in May 2025
Business traveler
7 review
9.0/10
Great
Posted on Jun 21, 2025
Cheap price very good hotel. Nice clean well staffed and maintained area. 5-10 minute walk across into mini mall/plaza area very quiet and relaxing.
Response from Property: 您的讚美如同春日暖陽，温柔地照進了我們的心房。每一句好評，都是我們前行的動力源泉。五星好評已查收，期待與您再次相遇在温馨的小窩!小鉑距離國際會展中心步行6分鐘，房間配備洗衣機冰箱獨立陽台等，地下停車場自費停車，2000+停車位！
Shirin Rajbaran
Executive Room (2 Beds)
Stayed in Nov 2024
Family
21 review
10/10
Outstanding
Posted on Dec 14, 2024
I booked again and I like it so clean and near the subway. It's possible to laggage the baggage
Response from Property: Your praise is like the warm sunshine in spring, gently shining into our hearts. Every word of praise is the source of motivation for us to move forward. We look forward to meeting you again in our warm home!
Amit
Executive Double Bed Room With Private Balcony, Fridge, Washing Machine, And Bathroom Wet-Dry Separation
Stayed in Oct 2024
Business traveler
139 review
10/10
Outstanding
Posted on Nov 23, 2024
It's a neat and clean hotel apartment with all good services i love to come again it's near to airport but far from main city
Response from Property: Thank you very much for your recognition and appreciation of Pulton Apartment (Convention and Exhibition Center). Your praise makes Xiaobo more confident and determined to provide you with better service and accommodation experience.
Guest User
Executive Room (2 Beds)
Stayed in Mar 2025
Business traveler
6 review
10/10
Outstanding
Posted on Apr 4, 2025
CP above average
Response from Property: 哇塞，看到您的好評，小鉑彷彿聽見了幸福花開的聲音!這感覺就像突然中了大獎，心裏美滋滋的。感謝您讓鉑爾頓公寓增添了無限光彩，期待您常回家看看~小鉑距離國際會展中心步行6分鐘，房間配備洗衣機冰箱獨立陽台等，地下停車場自費停車，2000+停車位！
Hong yee
Fashionable Family Friendly Suite
Stayed in Mar 2025
Business traveler
2 review
8.0/10
Very Good
Posted on Apr 10, 2025
Apartment was fine but parts of it was quite dirty and not cleaned. Underneath the water basin was some toiletries that wasn't cleared, probably by previous visitor. Table was also quite sticky
Response from Property: 尊敬的顧客您好，非常抱歉給您帶來了不好的入住體驗，非常感謝您的反饋，由於我們工作方面的瑕疵，不能讓您滿意，我們深感抱歉！我們一定會採取有效措施進行改善的，期待您能再次光臨，看到我們進一步的改變，祝您工作順利、生活愉快~