Crowne Plaza Shenzhen Nanshan Reviews

very nice hotel we came to celebrate birthday and the staff were very sweet to prepare surprise for us!

I’m very surprised with the quality of the hotel with the price it charged. Totally worth the value! Location is superb! Less than 10 minutes walk to MIXC and a subway D entrance is inside the hotel building so super easy to get to everywhere. Special thanks to the front desk staff to give us an upgrade upon check-in.😊 Also great thanks to housekeeping staff 黃喜梅 for being so thoughtful! We will definitely back stay again soon!

Establishing and maintaining a brand is an immense challenge. Good management is the foundation of a strong team. In the services industry, one success lifts all, while one failure drags everything down.

The high floor and view are so refreshing. We were lucky to witness bright light, moving clouds, heavy rain and beautiful sunset all in two hours.

Best western - chinese breakfast in town. I always loved the stays at crowne plaza. Very good location

Very new, sophisticated and modern decorated hotel rooms, the actual room looks even prettier than the pictures itself. Staff are really friendly and helpful. Food at the buffet is superb. Fitness level is well equipped. We are travelling with 2 mid ages couples either 2 kids and 2 elderly, everyone has nothing but compliments of the rooms and the whole stay. We wish to have stayed for even more nights with Crowne Plaza. Thank you for your hospitality!

Rooms are spacious and clean. Service is attentive, provided a beautiful cake for my son's birthday as a gift. Breakfast buffet was very satisfying, a wide range of food and many made on the spot stations serving hot food . Location is convenient too.

Well known brand hotel thats suits its star ratings. Location is good just above underground train station. Lobby and rooms located at high floors which have good views all around the building. Good a free upgrade to bigger room. Stayed for 2 nights and got a 1 for 1 breakfast deal by counter staff upon check-in. Good a pleasure and warmth service by a gentleman name Alex.

The room is new & modern with nice swimming pool. The services is excellent and handle requests very well. Highly recommended.

One of the best hotels I have stayed in. Great Front Desk Staff. Great Location. Rooms are the best Metro is right below. Market is Beside. And there are lots of 24hour stores. 5 star at its best. Will defintely come back.

Overall ok. Service at all day dining area was not very good, they don't bring you to table in the morning for breakfast. So you need to search around for table. The staff didn't notice you are not done with your buffet breakfast, and they clean up your table ready for next group, when we come back to table with your 2nd round of food, you are surprised that they are cleaning up your table. Because they don't bring you to the table, that's why there were different group fighting for table and some argument between 2 groups of pple when we were eating breakfast that morning.

Ideal location above MTR. Amazing views from reception/restaurant floor. Excellent and smiling service. Large comfortable breakfast area. Spacious and bright room.

After queuing up to enter the buffet breakfast restaurant, a staff member arranged to receive guests from each room to get the table, and also helped us to watch over our own table, so that we could leave our seats and get our meals together. We have never experienced such considerate and enthusiastic hotel staff before.

"Our stay at Crowne Plaza Shenzhen was excellent! The rooms were spacious and comfortable, and the staff were professional and attentive. The hotel's convenient location made exploring the city easy. A great choice for a relaxing and enjoyable stay in Shenzhen!"