Vienna Hotel (Shenzhen International Convention and Exhibition Center Qiaotou Subway Station Store） Reviews

Response from Property: 尊敬的貴賓：您好！您的評論好像天上的星星閃着光，温暖了我的心，快樂的在城市上空飄揚--開心到飛起~~酒店有免費停車服務，此外酒店大堂有免費自助熱飲，希望緩解您旅行中的疲憊，給您一個香甜的美夢。期待您的再次光臨！

Response from Property: Dear guest: Hello! Sincerely thank you for choosing to stay at Vienna Bridge Hotel and taking the time to comment for us. We are very sorry that the breakfast did not meet your taste and failed to give you a satisfactory hotel experience. The hotel's buffet breakfast includes Chinese and Western meals, from milk, coffee, juice to milk; from steamed buns, rice noodles, noodles, porridge, bread, sandwiches, desserts, fruits, etc.; breakfast includes more than 30 kinds of meals. Although many guests have praised the breakfast, we have not done enough to satisfy you. The hotel will continue to upgrade the types and flavors of breakfast. I hope you can come again to taste it. We will definitely bring you a different breakfast experience. The hotel has 24-hour duty staff. If you have any questions during your stay, you can call the front desk for feedback. We are happy to serve you, and we will also work hard to improve other service details. Thank you very much for your feedback to make the hotel aware of the shortcomings. Thank you again for your support and sincerely look forward to your next visit!

Response from Property: Dear guest: Hello! Thank you sincerely for choosing to stay at the Vienna Bridge Hotel and taking the time to leave us a review. We are very sorry that you were disappointed with your stay. We apologize for this. The hotel is constantly developing, and the facilities you see will continue to improve. We will also provide special training for the front desk service section, and we will also work hard to improve other service details. Thank you very much for your feedback to make the hotel aware of its shortcomings. We will strengthen the management of the hotel and strive to bring you better services. Please believe that we want to do more for our guests. The hotel has free parking services. In addition, there are free self-service hot drinks in the hotel lobby, hoping to relieve your fatigue during the trip and give you a sweet dream. I hope to provide you with a satisfactory stay experience when you stay next time. I look forward to your visit again and wish you a happy life.

Response from Property: Dear distinguished guest: Hello! Your praise makes our service team feel like superheroes, full of power! Thank you for your support, we will continue to maintain this superhero energy and bring you more superpower services! The hotel has free parking service, and there are free self-service hot drinks in the hotel lobby, hoping to relieve your fatigue during the trip and give you a sweet dream. Looking forward to your visit again!

Response from Property: 尊敬的貴賓：您好！您的評論好像天上的星星閃着光，温暖了我的心，快樂的在城市上空飄揚--開心到飛起~~酒店有免費停車服務，此外酒店大堂有免費自助熱飲，希望緩解您旅行中的疲憊，給您一個香甜的美夢。期待您的再次光臨！

Response from Property: 尊敬的貴賓：您好！收到您的5星好評太驚喜了，有幸被讚美，所有的辛苦都值得~我們始終相信好的口碑一定從讓您滿意開始，酒店距離寶安機場20分鐘後左右車程，維也納橋頭店全體員工恭候您再次光臨~

Response from Property: Dear guest: I am glad that you have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. The hotel is only 3 kilometers away from Shenzhen Fuyong International Convention and Exhibition Center. There is a big shopping mall next to the hotel and a food street opposite the hotel! It can satisfy your different tastes! We will have many more discounts in the future. Please continue to pay attention to us and look forward to your visit again~

Response from Property: Dear guest: Hello, thank you for your valuable suggestions. We will listen carefully and make improvements so that you will have a better experience next time. Regarding your questions, Xiao Wei will explain to you that the guest rooms are cleaned strictly in accordance with the standards and are checked by the supervisor every day. The cups are strictly sterilized at high temperature and have sterilization records. You can use them with confidence. Sterilized tissues are available at the front desk because the brand requires that other items cannot be placed at will. If you need them, you can call the front desk to deliver them. The toilet paper is a single-loop design, which is also a brand design requirement and cannot be changed at will. There are more than 30 kinds of breakfast, which are provided according to Vienna standards. If you have special needs, you can let us know at any time.

Response from Property: 尊敬的賓客：您好！真誠地感謝您選擇入住維也納橋頭酒店，並抽出寶貴時間為我們做出點評。非常抱歉因房間衞生、設施以及噪音問題，未能讓您擁有滿意的住店體驗。我們正在對所有客房排查整改，加強對客房的清潔力度，故障設施及時修理更換，酒店有24小時值班人員，您在入住期間有任何問題都可以致電前台反饋，我們很樂意為您服務，同時我們也將努力完善其它的服務細節。非常感謝您的反饋讓酒店意識到不足之處，再次感謝您對我們的支持，誠摯期待您的下次惠臨！

Response from Property: 尊敬的貴賓：您好！您的評論好像天上的星星閃着光，温暖了我的心，快樂的在城市上空飄揚--開心到飛起~~酒店有免費停車服務，此外酒店大堂有免費自助熱飲，希望緩解您旅行中的疲憊，給您一個香甜的美夢。期待您的再次光臨！

Response from Property: 尊敬的賓客： 您好！您的肯定，如金雕玉砌的耀眼，您這般誇讚，我們視若珍寶，字字牢記心間。肯定的話語讓我們的堅持有了意義! 我們始終相信好的口碑一定從讓您滿意開始，酒店距離寶安機場20分鐘後左右車程，期待您下次光臨~

Response from Property: 尊敬的賓客： 您好！ 最好的廣告是客人口口相傳的推薦， 非常榮幸我們的服務能得到您的認可。您的滿意就是我們前進的動力。酒店有免費停車服務，此外酒店大堂有免費自助熱飲，希望緩解您旅行中的疲憊，給您一個香甜的美夢。期待您的再次光臨！

Response from Property: 尊敬的賓客： 您好！非常感謝您的支持與鼓勵!匠心就是做好一件事，初心就是一直做好一件事。而用心就是您能給我們一個五分肯定的態度，未來的日子裏，您是我們維也納橋頭店學習的楷模. 酒店獨家配置浴室3秒速熱淋雨系統，酒店有免費停車服務，此外酒店大堂有免費自助熱飲和糖水. 期待能再次為您服務!

Response from Property: 尊敬的貴賓：您好！您的評論好像天上的星星閃着光，温暖了我的心，快樂的在城市上空飄揚--開心到飛起~~酒店有免費停車服務，此外酒店大堂有免費自助熱飲，希望緩解您旅行中的疲憊，給您一個香甜的美夢。期待您的再次光臨！