Shenzhen Suai Hotel (Nanyou Clothing City Sihai Subway Station Branch) Reviews
Shenzhen Suai Hotel (Nanyou Clothing City Sihai Subway Station Branch)
Taohuayuan Commercial Building, west of Xinggong Road, Nanshan District, Shenzhen, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.1/10
Good
580 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(580)
Positive reviews(571)
Reviews with photos/video(101)
Friendly front desk staff(116)
Classy environment(70)
Convenient location(57)
Easy to get around(51)
Perfect for business trips(40)
Close to metro(22)
Many amenities(21)
Stayed multiple times(16)
Negative reviews(9)
Qiqiqiqiqiqi
Suyi Big Bed Room (Public Laundry Room, Mousse Mattress, Electric Mist Glass)
Stayed in Sep 2024
Couples
6 review
6.0/10
Posted on Oct 28, 2024
Not like the pictures at all. Everything just look aged and used. The wall fabric is peeling off. The washroom feels dirty. The front desk girls were nice and switch me to another room that looks slightly cleaner. We needed up cancelling the rest of the stay and move across the street to Atour.
6/7
Response from Property: [The best hotel for those who come to Nanyou Market to make wholesale goods] [Live at the foot of Nanshan Mountain - 10 minutes walk from the entrance of Nanshan Park] [Near the subway entrance - 5 minutes walk from Sihai Station] [Laundry room] [Dryer] I am really sorry that Xiaosu failed to satisfy you 100%. Xiaosu will definitely improve the problems you raised. I am very sorry for the inconvenience. I hope you will have the opportunity to come back and visit Xiaosu. Next time, Xiaosu will definitely give you a good stay experience! I also hope that you can give Xiaosu a chance to improve! Xiaosu is looking forward to your next stay~ ^_^
성철
Suyi Big Bed Room (Public Laundry Room, Mousse Mattress, Electric Mist Glass)
Stayed in Dec 2024
Family
19 review
7.5/10
Posted on Jan 27, 2025
This hotel is near SiHai MTR station. So, it is very convenience to use public transportation.
Response from Property: 【來南油市場打板批貨首選酒店】【近地鐵口--四海站步行5分鐘】【洗衣房】【烘乾機】尊敬的客官您好,實在抱歉沒能給您帶來愉快的入住體驗,您提出的這些問題小蘇立刻跟進處理,十分抱歉給您帶來的不便,希望您有機會還會回來看望看望小蘇哦,下次小蘇一定給客官一個美好的入住體驗!也希望客官能夠給小蘇一個改進的機會!小蘇非常期待您的下次入住~ ^_^
R
Sunshine Room - With View (Double Bed)
Stayed in May 2024
Business travelers
5 review
10.0/10
Outstanding
Posted on Jun 19, 2024
Very easy to find. The staff are great! One reason I stayed was the VALUE, cost/benefits. The cheapest room was sufficient! I saw their best room and will use that when I've got clients/friends visiting. Wifi like most hotels a bit touch and go. But rooms and staff are lovely. Pretty quiet. Slept well everynight and extended my stay.
Response from Property: 【來南油市場打板批貨首選酒店】【住在南山腳--南山公園登山口步行10分鐘】【近地鐵口--四海站步行5分鐘】【洗衣房】【烘乾機】樹木的繁茂歸功於土地的養育,我們的成功歸於新老客户長久以來的支持,感謝您對小蘇的支持與肯定,願我們每一次都能給您愉快的入住體驗,簡單最美,您需要,我們一直在,這就是簡單!
Guest User
Sunshine Room - With View (Double Bed)
Stayed in Mar 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Apr 26, 2025
Effortless
Response from Property: 【來南油市場打板批貨首選酒店】【住在南山腳--南山公園登山口步行10分鐘】【近地鐵口--四海站步行5分鐘】【洗衣房】【烘乾機】看到您對小蘇的認可,激動之情已溢於言表,高山流水,知音難求,我們衹想把最好最實在的東西用在您的使用感受上,温馨實在,一如既往的堅持,用心服務,衹為您一句滿意。
Guest User
Suyi Big Bed Room (Public Laundry Room, Mousse Mattress, Electric Mist Glass)
Stayed in Apr 2025
Business travelers
4 review
1.0/10
Posted on May 19, 2025
The hotel is located in a remote area, it's not convenient to eat around, the air conditioner doesn't cool at all, there's a lot of dust, it hasn't been cleaned for a long time, there's no fan, and the hotel didn't arrange to change rooms. I stayed there for one night, it was so hot, and I had an upper respiratory tract infection the next morning, my voice changed, I took a lot of medicine, but I kept coughing, it was so uncomfortable
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,首先很抱歉沒能讓您得到一個滿意的體驗,您在中午入住的時候並沒有向前台反應房間有問題,半夜3點左右提出房間有問題,由於當天房態比較緊張未能給您及時更換,但前台也有第一時間的為您處理問題。在您提出空調不製冷的時候,前台同事也是第一時間上樓給您查看,發現您空調一直處於未打開的狀態下我們提出給您打開的時候您拒絕我們,並告知您有支氣管炎,我們也有給您拿了一個風扇過去並不存在酒店沒有風扇,第二天您退房之後也有專門的人聯繫您解決和賠償問題,但您這邊拒絕搭理,可能是我們還是做的不夠好,沒能做到讓您滿意,導致沒能獲得您的好評,我們以後一定會更加的用心,也謝謝您這樣客觀的批評與監督。再次給您致歉。
yuen ha
Suxiang Duplex Room (Sunshine Bathtub, Large Screen Projection, Double Restrooms)
Stayed in Mar 2025
Travel with friends
10 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Bring your kids here to celebrate their birthday
The room is spacious and has a giant TV set, which is great for watching TV series
Massage machine rental, super first-class
The bar offers free cocktails, which are delicious.
ReceptionistFirst class service
Quiet room 10 points
Original TextTranslated by Google
Response from Property: [The best hotel for those who come to Nanyou Market to make samples and wholesale goods] [Stay at the foot of Nanshan Mountain - 10 minutes walk from the entrance of Nanshan Park] [Near the subway entrance - 5 minutes walk from Sihai Station] [Laundry room] [Dryer] The best travel is to find a long-lost feeling in a strange place. We believe that detailed service is the service that is closest to you, and we still need to work hard on this road. You are our Bole, who discovered so many advantages of us. I am very fortunate to be able to travel with you, and I hope that there will be more surprises and touches when we meet next time.
Guest User
Suxiang Duplex Room (Sunshine Bathtub, Large Screen Projection, Double Restrooms)
Stayed in Dec 2024
Family
1 review
5.5/10
Posted on Feb 8, 2025
1. Booked a duplex room for one night. The room is on the second floor and is very small, and the living room on the first floor is not very big either. Basically we didn't use the first floor. The single bed is a folding bed, which feels like it was added deliberately.
2. When booking the room, I was attracted by the words "two bathrooms", but unfortunately, only the bathroom on the second floor has a shower! Feeling cheated.
3. There is a green light on the ceiling above the bed, and I am worried that it might be a camera.
4. The ceiling is made of glass and covered with metal plates. It should be very hot in the summer, and the sun will shine in during the day, which is very strange.
5. The room on the second floor has no desk, no wardrobe, no chair, and not even a clothes hook in the bathroom. Facilities need to be improved.
The only good thing is that the room is well cooled.
Original TextTranslated by Google
Response from Property: [The best hotel for those who come to Nanyou Market to make wholesale goods] [Near the subway entrance--5 minutes walk from Sihai Station] [Laundry room] [Dryer] Dear guest, I am really sorry that I couldn't bring you a pleasant stay experience. Xiao Su immediately followed up and dealt with the issues you raised. I am very sorry for the inconvenience. I hope you will have the opportunity to come back and visit Xiao Su. Next time, Xiao Su will definitely give you a good stay experience! I also hope that the guest can give Xiao Su a chance to improve! Xiao Su is looking forward to your next stay~ ^_^
Leung Hon
Suyue Twin Room (Derucci Mattress, Private Safe)
Stayed in Dec 2024
Family
17 review
6.5/10
Posted on Feb 1, 2025
There were no cocktails during the Chinese New Year. The window of our room was a fire escape staircase. We asked to change rooms but were refused. The shower room had no door and the water ran out of the toilet.
Original TextTranslated by Google
Response from Property: [The best hotel for those who come to Nanyou Market to make wholesale goods] [Near the subway entrance--5 minutes walk from Sihai Station] [Laundry room] [Dryer] Dear guest, I am really sorry that I couldn't bring you a pleasant stay experience. Xiao Su immediately followed up and dealt with the issues you raised. I am very sorry for the inconvenience. I hope you will have the opportunity to come back and visit Xiao Su. Next time, Xiao Su will definitely give you a good stay experience! I also hope that the guest can give Xiao Su a chance to improve! Xiao Su is looking forward to your next stay~ ^_^
Pippenray
Suxiang Duplex Room (Sunshine Bathtub, Large Screen Projection, Double Restrooms)
Stayed in Dec 2024
Family
10 review
7.0/10
Posted on Jan 30, 2025
During the Chinese New Year, there were not many service staff, and the bar and restaurant next to the hotel were also closed, so I couldn't enjoy the free cocktails. The duplex room has a large space and a very high ceiling, giving you the feeling of living in a mansion. The giant screen projection is a great experience for watching movies, but there are not many movies to watch, and most of them require a VIP account. It feels like a waste of this equipment, and this service should be provided for customers to experience.
Original TextTranslated by Google
6/8
Response from Property: [The best hotel for those who come to Nanyou Market to make wholesale goods] [Near the subway entrance--5 minutes walk from Sihai Station] [Laundry room] [Dryer] Dear guest, I am really sorry that I couldn't bring you a pleasant stay experience. Xiao Su immediately followed up and dealt with the issues you raised. I am very sorry for the inconvenience. I hope you will have the opportunity to come back and visit Xiao Su. Next time, Xiao Su will definitely give you a good stay experience! I also hope that the guest can give Xiao Su a chance to improve! Xiao Su is looking forward to your next stay~ ^_^
Sammy SW Cheng
Suxiang Duplex Room (Sunshine Bathtub, Large Screen Projection, Double Restrooms)
Stayed in Nov 2024
Family
12 review
9.0/10
Great
Posted on Dec 27, 2024
The hotel is a single three-storey building. I stayed in a double-storey unit which was quite comfortable and I slept soundly. I have never slept so well. It is very quiet. The air conditioner is reliable. There is plenty of hot water. The family of four lived very well. The son asked to stay for one more day. I think the cost performance is high. The little sister at the front desk has a good work attitude and deserves praise! Very satisfied with this trip 😀
Original TextTranslated by Google
Response from Property: [The best hotel for those who come to Nanyou Market to make wholesale goods] [Near the subway entrance--5 minutes walk from Sihai Station] [Laundry room] [Dryer] Dear guest, I am really sorry that I couldn't bring you a pleasant stay experience. Xiao Su immediately followed up and dealt with the issues you raised. I am very sorry for the inconvenience. I hope you will have the opportunity to come back and visit Xiao Su. Next time, Xiao Su will definitely give you a good stay experience! I also hope that the guest can give Xiao Su a chance to improve! Xiao Su is looking forward to your next stay~ ^_^
Guest User
Sunshine Room - With View (Double Bed)
Stayed in Nov 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Dec 25, 2024
Facilities: The hotel has been open for several years and the facilities are still new
Hygiene: The hygiene is very clean and tidy
I have lived here for several years. I must stay here when I come to Shenzhen Nanyou to get goods. It is very close. Now there is a new small bar. You can come down to have a drink in the evening. Xiao Zhou at the front desk provides good service👍
Original TextTranslated by Google
Response from Property: [The first choice hotel for those who come to Nanyou Market to make wholesale goods] [Near the subway entrance--5 minutes walk from Sihai Station] [Laundry room] [Dryer] Xiaosu serves every guest attentively, prepares a check-in package for every guest who stays in, and also provides delayed check-out for families. It is the responsibility of all Xiaosu staff to make you happy and satisfied with your stay. Xiaosu is very honored to receive your satisfaction and praise. Thank you for choosing Xiaosu among many hotels. It is also a fate destined by God. I hope that your fate with Xiaosu will last forever.
Guest User
Sunshine Room - With View (Double Bed)
Stayed in Nov 2024
Business travelers
72 review
7.0/10
Posted on Dec 16, 2024
Facilities: Mini and exquisite, overall OK, the curtains do not block light, affecting sleep.
Hygiene: The sanitation conditions are average, the floor is not clean enough.
Environment: The room is too small, and it feels like you can't turn around
Service: The waiter has a good attitude.
Original TextTranslated by Google
Response from Property: [The best hotel for those who come to Nanyou Market to make wholesale goods] [Near the subway entrance--5 minutes walk from Sihai Station] [Laundry room] [Dryer] Dear guest, I am really sorry that I couldn't bring you a pleasant stay experience. Xiao Su immediately followed up and dealt with the issues you raised. I am very sorry for the inconvenience. I hope you will have the opportunity to come back and visit Xiao Su. Next time, Xiao Su will definitely give you a good stay experience! I also hope that the guest can give Xiao Su a chance to improve! Xiao Su is looking forward to your next stay~ ^_^
Guest User
Sunshine Room - With View (Double Bed)
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 25, 2025
Every time I come to Shenzhen on a business trip, I stay at this hotel. I'm used to it. There is a small bar at the door. At night, you can go to the small bar outside to have free cocktails [beer]. The facilities in the room are relatively complete and very convenient. I recommend this hotel to many friends who come to stay. The front desk waiter Xiao Luo and the housekeeper are very nice.
Original TextTranslated by Google
Response from Property: [The best hotel for those who come to Nanyou Market to make batches of goods] [Live at the foot of Nanshan Mountain - 10 minutes walk from the entrance of Nanshan Park] [Near the subway station - 5 minutes walk from Sihai Station] [Laundry room] [Dryer] Bustling and busy urban life, constantly running between dreams and reality, I hope that our small efforts can bring you comfort, and your satisfaction is the greatest support and encouragement to Xiao Su. I believe we will do better. Thank you for your support and wish you a happy life~
Guest User
Comfy 2-bed Room
Stayed in Oct 2024
Family
1 review
10.0/10
Outstanding
Posted on Nov 9, 2024
The room is very quiet and soundproof. The bathroom at home was recently renovated and I couldn't take a shower. I stayed for five days. It's close to home and the bar downstairs is also very comfortable. Drinks and snacks are also given. The housekeeper Xiao Luo is considerate. I will come again next time
Original TextTranslated by Google
Response from Property: [The first choice hotel for those who come to Nanyou Market to make wholesale goods] [Near the subway entrance--5 minutes walk from Sihai Station] [Laundry room] [Dryer] Xiaosu serves every guest attentively, prepares a check-in package for every guest who stays in, and also provides delayed check-out for families. It is the responsibility of all Xiaosu staff to make you happy and satisfied with your stay. Xiaosu is very honored to receive your satisfaction and praise. Thank you for choosing Xiaosu among many hotels. It is also a fate destined by God. I hope that your fate with Xiaosu will last forever.
Guest User
Suyi Big Bed Room (Public Laundry Room, Mousse Mattress, Electric Mist Glass)
Stayed in Apr 2025
Booked for others
1 review
10.0/10
Outstanding
Posted on May 9, 2025
Booked this hotel for a friend who came to the market to pick up goods. The distance was only about 500 to 600 meters, and the hotel was also a stand-alone building with a very good environment. They booked in advance and called us to check in. It was very considerate to send us a check-in guide. After arriving at the hotel, Xiao Luo at the front desk provided very good service.
Original TextTranslated by Google
Response from Property: [The first choice hotel for those who come to Nanyou Market to make batches of goods] [Near the subway entrance--5 minutes walk from Sihai Station] [Laundry room] [Dryer] Xiaosu serves every guest attentively, prepares a check-in package for every guest who stays in, and also provides delayed check-out for families. It is the responsibility of all Xiaosu staff to make you happy and satisfied with your stay. Xiaosu is very honored to receive your satisfaction and praise. Thank you for choosing Xiaosu among many hotels. It is also a fate destined by God. I hope that your fate with Xiaosu will last forever.