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Verified reviews
Location9.2
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(657)
Positive reviews(648)
Reviews with photos/video(357)
Delicious breakfast(150)
Friendly front desk staff(135)
Easy to get around(91)
Close to metro(68)
Perfect for business trips(42)
Convenient for shopping(28)
Well designed(27)
Awesome gym(7)
Negative reviews(9)
J Mok
Queen Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 5, 2025
It's my first experiennce to stay at Ji Hotel brand, I am very impressed by the front desk Bella who is the most cheerful and helpful reception I ever seen. Love this newly built hotel, clean, well equipped.
Breakfast varieties ok and taste not bad. Love the laundry room. There has lots of shopping mall and night market. Supermarket just nearby, overall experience is so good, I will be back.
6/14
Response from Property: 超開心收到您的好評呀,能讓您有這麼好的體驗是我們的幸運!Bella也會因您的認可更有幹勁~我們會繼續保持,隨時等您再次回家,祝您生活滿是甜草莓,好風景和輕柔的風喲~
Michelle Chung
Superior 2-bed Room
Stayed in Jul 2025
Family
3 review
9.5/10
Amazing
Posted on Aug 17, 2025
Staff are helpful and polite. The rooms are clean and tidy. It is a brand new hotel in Shenzhen which is in close proximity to 壹方天地
Response from Property: 想把全世界最美好的東西給您,最甜的草莓,最美的風景,最柔的的風,還有最好的小季~~~
adam seah
Superior 2-bed Room
Stayed in Mar 2025
Family
3 review
6.0/10
Posted on Apr 13, 2025
Subway construction are noisy, Walk to subway station not good.
Response from Property: 尊敬的客人您好,很抱歉給您的出行帶來困擾!我們深知地鐵施工噪音和前往地鐵站不便帶來的糟糕體驗,酒店一直與相關部門溝通,期望能縮短施工時間。若您之後有出行需求,可聯繫前台,我們會為您規劃埂便捷的路線,提供出行幫助,期待下次能給您完美的入住體驗。祝您生活愉快!
B leung
Queen Room
Stayed in Jan 2025
Couple
38 review
10/10
Outstanding
Posted on Apr 6, 2025
Staff are nice and friendly
Room is clean and comfy
Location is good
Response from Property: 尊敬的客人您好,感謝您的點評,您的好評就是對我們最大的鼓勵,感謝您的入住,期待您的再次光臨。
weng yew
Business Queen Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 8, 2025
Value for money, only complaint is the lift is very busy
Response from Property: 衹要您喜歡,對於小季來説就是最大的滿足了,還期待小季有您的多多支持哦
May
Queen Room
Stayed in Mar 2025
Family
27 review
7.5/10
Posted on Apr 27, 2025
First stay at Huazhuhui All Seasons Hotel (Shenzhen Longhua Subway Station)
The hotel was newly renovated in 2025. The lobby is on the 4th floor, and the 12th to 20th floors are guest rooms. The hotel is close to Yifang Tiandi, about 5-7 minutes walk from Area A, and there are many restaurants nearby🥢
🛏️Room: simple, fresh, Japanese style, spacious, clean and comfortable! The sheets and towels are clean!
The windows and doors are also equipped with mosquito nets, making it convenient to open the windows for ventilation!
🛀Bathroom: The toilet and bathroom are separated into dry and wet areas (the water pressure of the shower tap in the bathroom is slow and needs to be improved)
The hotel only provides shower gel, shampoo and hand soap, but no conditioner. I hope the hotel can provide them in the future!
🌬️Air conditioning: Very comfortable and quiet!
🧽 Hygiene: Satisfactory
🚇Transportation: The hotel is about a 10-minute walk from Longhua Metro Station (Line 4)👍🏻
There is only one lift for hotel guests, so you have to wait for a long time. I hope the service will be improved!
The lobby staff is kind, check-in is fast 👍🏻 The cleaning lady is also polite✌🏻
I stayed for 2 consecutive days this weekend. The staff not only upgraded my room but also arranged me on the 15th floor.
*Highly recommend travelers to choose this hotel👍🏻
Original TextTranslated by Google
6/9
Response from Property: Dear customer, the problem you reported has been submitted to the engineering department for improvement. I am very sorry that I did not remind you to pick up the conditioner at the front desk when you checked in. We need to strengthen the front desk training. The hotel provides conditioner samples. If you have any questions during your stay, you can call the front desk for service. Looking forward to your visit again and wish you a happy life!
Guest User
Superior Queen Room
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 21, 2025
Clean environment, comfortable bedding, warm service, and great value for money!
Convenient location, complete facilities, good sound insulation, and a very safe stay.
The room is clean and warm, the breakfast is rich, and the staff is super considerate. Highly recommended! Smart facilities, thoughtful service, convenient travel, I will come again next time!
Original TextTranslated by Google
Response from Property: The sky is beautiful because of the clouds, the mountains are beautiful because of the rivers, the flowers are beautiful because of the green leaves, and the whole season is more beautiful because of you. Thank you for staying with us.
Guest User
Queen Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 11, 2025
Having stayed in so many hotels, Seasons 5.0 is the best in my heart! Must recommend with full marks!
As you step into the hotel, the lobby with wood and warm colors is cozy and elegant, and your fatigue disappears instantly. When checking in, the staff was enthusiastic and efficient. They also carefully introduced local attractions and provided very considerate service.
The room is simple yet classy, and the bedding is so comfortable that it feels like sleeping on the clouds, giving you a good night's sleep. Smart devices are super convenient, and the curtains and lights can be controlled by voice. The bathroom is separated into dry and wet areas, the washbasin is super large, and the supplies still have the familiar herbal scent and are of superb quality.
The breakfast buffet exceeded expectations, with a wide variety of dishes and special freshly cooked noodles, every bite warmed my heart. There is also 24-hour free tea and coffee in the lobby, so you can have a cup of refreshing coffee at any time.
The hotel is in an excellent location with convenient transportation, and is close to attractions and shopping malls. Seasons 5.0 is impeccable from service to facilities. I will choose it again next time I travel!
Original TextTranslated by Google
Response from Property: The sky is beautiful because of the clouds, the mountains are beautiful because of the rivers, the flowers are beautiful because of the green leaves, and the whole season is more beautiful because of you. Thank you for staying with us.
WING.SHU
Superior 2-bed Room
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 8, 2025
The room is warmly decorated, full of details, and the aromatherapy smells great.
The toilet is a smart toilet with heating function. Except for the lack of bathrobes, everything else is very satisfactory. The induction aisle light under the bed is very considerate. The breakfast is nutritionally balanced. The TV screen is large and feels like a home theater. I feel very involved.
Original TextTranslated by Google
Response from Property: Love yourself and live in Seasons. You give us opportunities and we give you satisfaction. Seasons is grateful to have you!
Azusamouuu
Queen Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 5, 2025
Great stay experience! The room is clean and tidy, the bedding is comfortable, the service is considerate, and the breakfast selection is rich. I will come again next time. Must give five stars! The staff responded quickly, the facilities were new, the surrounding transportation was convenient, and the price/performance ratio was high. Awesome! The hotel environment is elegant, the restaurant dishes are delicious, and they can also meet special needs considerately. It is recommended.
Original TextTranslated by Google
Response from Property: Love yourself and live in Seasons. You give us opportunities and we give you satisfaction. Seasons is grateful to have you!
Guest User
Queen Room
Stayed in Apr 2025
Booked for others
1 review
2.5/10
Posted on May 3, 2025
I booked a room with breakfast for my friend, but I didn't get a breakfast coupon. When I chose the floor and room location, I wasn't told that there was a construction site nearby, and I didn't get earplugs. The construction started at 7 or 8 in the morning. The room glass is not double-layered for soundproofing, and it's still too noisy to sleep even when it's closed.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you a bad stay experience! It was a serious oversight on our part that we failed to inform you of your friend's dining situation. Regarding the construction noise at the construction site, we did not inform them in advance and did not provide earplugs, which was indeed inconsiderate. We have currently communicated and coordinated the construction time with the surrounding construction parties, and will prepare earplugs for guests in need later. We will evaluate and upgrade the sound insulation facilities and try our best to improve the noise problem. I apologize to you again and hope that we will have the opportunity to make it up to you in the future and provide you with satisfactory service.
Guest User
Business Queen Room
Stayed in Apr 2025
Solo traveler
12 review
10/10
Outstanding
Posted on May 3, 2025
Very close to Yifang Tiandi. The room is very comfortable. The service staff is very friendly. I will come again next holiday.
Original TextTranslated by Google
Response from Property: I want to give you the best things in the world, the sweetest strawberries, the most beautiful scenery, the softest wind, and the best little season~~~
Guest User
Queen Room
Stayed in Mar 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Apr 6, 2025
Five-star review | An unforgettable stay experience!
This stay experience far exceeded expectations! The hotel is in an excellent location, within walking distance of the subway station and business district, and surrounded by many delicious foods. The room is simple and warm in design, the bedding is soft and comfortable, and the city night view outside the floor-to-ceiling windows is intoxicating. What touched me most was the enthusiastic service of the staff: from the customized welcome drink handed to me upon check-in, to the stomach-warming ginger tea delivered late at night, every detail was full of warmth. The breakfast has a rich variety, and the freshly cooked local specialty noodles give me the motivation to get up early every day. When checking out, the front desk thoughtfully prepared a handwritten thank-you card and a small souvenir, which made me instantly feel the warmth of "home away from home". Next time I come to this city, I will definitely choose here again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Your good comments are the greatest encouragement to us. Thank you for your stay and we look forward to seeing you again.
Chuchaniumayimei
Queen Room
Stayed in Jan 2025
Business traveler
59 review
5.0/10
Posted on Feb 28, 2025
It's a rare opportunity to review this hotel. This hotel feels newly opened, but it's really bad. The parking lot is hard to find. There are only two small elevators, and the waiting time is very long. More importantly, there is construction at the door. I live on the 16th floor, and there is a lot of noise. I saw that it ended at 10 pm and continued before 8 am. It was noisy.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad experience you had during your stay. Thank you for your valuable suggestions. We will make rectifications based on the issues you raised. We hope to bring you a different stay experience next time. We also hope that you can continue to support us and look forward to your next visit!
Guest User
Queen Room
Stayed in Jan 2025
Business traveler
5 review
2.0/10
Posted on Feb 26, 2025
The Four Seasons Hotel made false advertising, and will open in mid-February 2025, but Ctrip said it will open in 2024!
The hotel room had a very strong smell. I asked the waiter and was told that they had already done formaldehyde removal. After staying there for one night, I woke up with a headache and a sore throat! ! !
I usually feel pretty good staying at Four Seasons Hotels, but how come I encountered such an irresponsible Four Seasons Hotel that plays with customers' health? With such a strong smell, I seriously doubt whether the air quality can be up to standard.
Finally, the hotel towels shed terribly, and it felt like snow when you shook them! ! This is All Seasons quality! ! ! This hotel will bring the All Seasons brand to bankruptcy!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad experience you had during your stay. Thank you for your valuable suggestions. We will make rectifications based on the issues you raised. We hope to bring you a different stay experience next time. We also hope that you can continue to support us and look forward to your next visit!