Building A, Nancheng Lotus Plaza, No. 3186 Nanshan Avenue, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Holiday Inn Shenzhen Nanshan Guest Reviews
4.8/5
Excellent
250 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(250)
Positive reviews(246)
Reviews with photos/video(64)
Convenient location(34)
Easy to get around(29)
Delicious breakfast(25)
Friendly front desk staff(25)
Close to metro(25)
Awesome amenities(21)
Would stay again(10)
Large rooms(9)
Negative reviews(4)
Guest User
1 King Premium Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Great checkin service and room is spacious and clean. Even have clothes steamer in the room. Will definitely come back.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Killian cheng.Asst.Marcom Manager
Guest User
2 Double Premium Room
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Oct 10, 2024
The hotel is great, clean and nice interior. Overall the staff are helpful and friendly. It was a great experience!
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Killian chengAsst.Marcom Manager
Guest User
1 King Premium Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Convenient location and excellent service. Quiet environment and friendly staffs. Will come back again
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Killian chengAsst.Marcom Manager
Guest User
1 King Standard Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Good hotel, everything was new plus the service that Crlina Guo (Manager) provided was great.The staff there knows how to speak English which is a plus.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Killian chengAsst.Marcom Manager
Guest User
1 King Standard Room
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Oct 3, 2024
The room was exceptionally clean and spacious. The staff were incredibly friendly and always ready to assist. The breakfast was excellent, offering a wide variety of delicious options.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Killian chengAsst.Marcom Manager
Dayuhushen
2 Double Premium Room
Stayed in Oct 2024
Business travelers
84 review
5.0/5
Outstanding
Posted on Oct 30, 2024
This time I came to Shenzhen, there is an InterContinental Holiday Inn near Nantou Ancient City, which has been open for about half a year. I stayed there for four days. The transportation was convenient during the period. It was only a few steps away from Exit B of Zhongshan Park Metro Station. The hotel's hardware facilities were very good. During the period, friends came to visit, parking was convenient, and the surrounding facilities were complete, Starbucks, KFC, and I also found a Cai Lin Ji, hot dry noodles are more authentic, Majialong Community Hospital is also within 200m nearby, in short, it can solve all problems of business trips.
When checking out, I saw Guo Ting at the front desk again. She is a very professional hotel staff. When checking in, I found that she has good handwriting, dignified manners, and good ways to see off guests. To be honest, this place makes guests feel at home.
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Response from Property: Dear guest: Hello!
Thank you for your high praise! Thank you for staying at Holiday Inn Nanshan Shenzhen. The hotel is located near Nantou Ancient Town in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 directly leads to the hotel. It is close to commercial shopping centers such as Coastal City and MixC, and is about 2 kilometers away from the Science and Technology Park. You can enjoy the prosperous scenery of Nanshan District from the hotel room. You can enjoy a comfortable rest during your business trip and a leisurely holiday. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Welcome to visit again!
Cheng Yuxiao, Deputy Manager of Marketing and Media
Guest User
1 King Premium Room
Stayed in Oct 2024
Couples
3 review
4.1/5
Very Good
Posted on Oct 29, 2024
The hotel is very close to the railway station and there are restaurants nearby.
Except for hair on the sofa in the room and food stains on the countertop, the room environment is very new. The towels are new, clean and soft.
The hotel's breakfast has many varieties and is freshly prepared. It tastes good overall, but the pork chop is too dry and tough to bite.
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Response from Property: Dear guest: Hello!
Thank you very much for staying at Holiday Inn Nanshan Shenzhen and taking the time to share your experience. We sincerely apologize for the inconvenience caused by your feedback! We hope that after improvements, the perfect facilities and thoughtful services provided by the hotel will enable every guest to get rid of the fatigue of the journey and enjoy a comfortable rest. We sincerely hope that this inconvenience will not affect your impression of our hotel, and we sincerely invite you to continue to patronize!
Cheng Yuxiao, Deputy Manager of Marketing and Media
Ta Zhang
2 Double Premium Room
Stayed in Oct 2024
Family
21 review
2.0/5
Posted on Oct 29, 2024
It's a new hotel that's been open for a month, but the water can't go to the bathroom. As soon as I take a shower, the shower water from my front hand pours back, which makes me feel sick. The welcome tea at the door was not sincere. It was filled with ice cubes and I was worried that I would have diarrhea after drinking it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Holiday Inn Shenzhen Nanshan and taking your precious time to share your stay experience. We sincerely apologize for the inconvenience caused to you by your feedback! It is hoped that through improvements, the hotel's comprehensive facilities and thoughtful services will enable every guest to relieve themselves from the fatigue of traveling and enjoy a comfortable rest. We sincerely hope that this inconvenience will not affect your impression of our hotel, and we sincerely invite you to continue to patronize us! Deputy Manager of Marketing Media Cheng Yuxiao
Guest User
1 King Standard Room
Stayed in Oct 2024
Couples
13 review
4.7/5
Amazing
Posted on Oct 24, 2024
Arrived at the hotel late at night. Because the hotel does not have double bed rooms. So the room was upgraded to the largest suite. The room is over 100 square meters. There is a bathtub and two toilets. There is plenty of space. But maybe Holiday Inn takes a more down-to-earth route. The largest suite doesn’t even have a coffee machine😂 and the big bed is not a King bed either. The bath products are not of high quality either, giving people a feeling of being too big and useless. After all, it is a free upgrade. It’s okay to experience it. It is worth praising that the air conditioning in the room is very powerful. Many hotels in Shenzhen fail to meet this requirement.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for taking the time to share your stay experience with us. The hotel rooms have a fresh and comfortable sleeping space, and the panoramic floor-to-ceiling windows take in the green city view, bringing guests comfort during their business, travel and stay. Thank you again for your support and affirmation, we will continue to provide you with a quality experience! Deputy Manager of Marketing Media Cheng Yuxiao
Anonymous User
2 Double Premium Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The hotel is very close to the subway station, very clean, and the staff is very polite. Although the breakfast is not at the top level, it is quite rich and reaches a certain level. The only drawback is that the shower water pressure is relatively low.
Original TextTranslated by Google
6/15
Response from Property: Dear guest: Hello!
Thank you for your high praise! Thank you for staying at Holiday Inn Nanshan Shenzhen. The hotel is located near the Nantou Ancient City in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 directly leads to the hotel. It is close to commercial shopping centers such as Coastal City and MixC, and is about 2 kilometers away from the Science and Technology Park. You can enjoy the prosperous scenery of Nanshan District from the hotel room. You can enjoy a comfortable rest during your business trip and enjoy a leisurely holiday. Thank you for the water pressure problem you mentioned. We have arranged for the relevant departments to understand the adjustment. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Welcome to visit again!
Cheng Yuxiao, Deputy Manager of Marketing and Media
Maji y
2 Double Premium Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 24, 2024
I stayed at the Holiday Inn and the overall experience was very pleasant. First of all, the reception staff at the front desk were warm and friendly, and the check-in was very fast. The room is bright and spacious and the bed is very comfortable.
The hotel's cleanliness is satisfactory, with both public areas and guest rooms well maintained. In addition, the breakfast is rich in variety, from fresh fruits to hot omelettes, which satisfied my breakfast needs. The location of the hotel is also very convenient, making traveling very convenient.
Overall, the Holiday Inn is a recommendable place and is very close to Nantou Ancient City. I will stay here again!
Original TextTranslated by Google
Response from Property: Dear guest: Hello!
Thank you for your high praise! Thank you for staying at Holiday Inn Nanshan Shenzhen. The hotel is located near Nantou Ancient Town in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 directly leads to the hotel. It is close to commercial shopping centers such as Coastal City and MixC, and is about 2 kilometers away from the Science and Technology Park. You can enjoy the prosperous scenery of Nanshan District from the hotel room. You can enjoy a comfortable rest during your business trip and a leisurely holiday. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Welcome to visit again!
Cheng Yuxiao, Deputy Manager of Marketing and Media
Darren.C
1 King Premium Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The big brand hotel is new and clean, and the service staff have a good service attitude. The breakfast is acceptable, free parking, convenient location, and Heytea nearby. The mattress is quite supportive, but I prefer a softer mattress.
Original TextTranslated by Google
Response from Property: Dear guests: Hello!
Thank you for staying at Holiday Inn Nanshan Shenzhen. The hotel is located near Nantou Ancient Town in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 directly leads to the hotel. It is about 2 kilometers away from the Science and Technology Park, which brings better convenience for your travel. Our hotel has ample parking spaces, with a total of three underground parking lots and 98 charging parking spaces. All guests staying in the hotel can park conveniently. Thank you again for your support and affirmation. We will continue to provide you with a quality experience!
Cheng Yuxiao, Deputy Manager of Marketing and Media
Anonymous User
1 King Premium Room
Stayed in Oct 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The hotel is located at Exit B of Zhongshan Park Subway Station, with convenient transportation; there are many restaurants nearby, and it is close to Zhongshan Park. The location is excellent! There are sufficient service counters in the lobby, so you can check in without waiting. After completing the registration and going to the room, I found that there was no refrigerator provided in the room, so I called the front desk staff to check. The female staff member who answered the phone said... "Because the room I booked is on a low floor, there is no refrigerator!"... But the hotel reservation platform listed Refrigerators are obviously provided! In addition, the bedside table in the room was loose, so I asked if I could change to another room. After a round of discussion, a male staff member came up personally and provided the key card for another room. The room is clean and tidy, and the housekeeper is very polite, which is worthy of praise! The buffet breakfast has many choices and tastes good!
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello!
Thank you for your high praise! Thank you for staying at Holiday Inn Nanshan Shenzhen. The hotel is located near Nantou Ancient Town in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 directly leads to the hotel. It is close to commercial shopping centers such as Coastal City and MixC, and is about 2 kilometers away from the Science and Technology Park. You can enjoy the prosperous scenery of Nanshan District from the hotel room. You can enjoy a comfortable rest during your business trip and a leisurely holiday. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Welcome to visit again!
Cheng Yuxiao, Deputy Manager of Marketing and Media
Guest User
2 Double Premium Room
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 14, 2024
The water pressure in the shower and wash basin is slightly insufficient; the overall light in the room is a bit dark, especially where you look in the mirror.
Apart from this, I am very satisfied with all other aspects. The staff are friendly, courteous and efficient; the environment is excellent and the supplies and facilities are sufficient and complete.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for taking the time to share your stay experience with us and for giving us a high evaluation. The hotel rooms have a fresh and comfortable sleeping space, and the panoramic floor-to-ceiling windows take in the green city view, bringing comfort to guests' business travel. Thank you again for your support and affirmation, we will continue to provide you with a quality experience!
Cheng Yuxiao, Deputy Manager of Marketing and Media
Cindy
2 Double Premium Room
Stayed in Oct 2024
Family
7 review
4.7/5
Amazing
Posted on Oct 14, 2024
The hotel is located at Exit B of Zhongshan Park Station on Metro Line 12. Very convenient. Close to Nantou Ancient City. You can take Exit D of Zhongshan Park Station and go straight to the right to see the entrance of Nantou Ancient City. The hotel is very new. There is fast charging for charging. The windows in the room can be opened to allow air circulation. It's very good to order takeout, and the front desk will arrange for food to be delivered to the room.
Original TextTranslated by Google
Response from Property: Dear guest: Hello!
Thank you for your high praise! Thank you for staying at Holiday Inn Nanshan Shenzhen. The hotel is located near the Nantou Ancient City in the center of Nanshan District. Exit B of Zhongshan Park Station on Line 12 directly leads to the hotel. It is close to commercial shopping centers such as Coastal City and MixC, and is about 2 kilometers away from the Science and Technology Park. You can enjoy the prosperous scenery of Nanshan District from the hotel room. You can enjoy a comfortable rest during your business trip and enjoy a relaxing holiday. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Welcome to visit again!
Cheng Yuxiao, Deputy Manager of Marketing and Media