Shenzhen Garden Boutique Apartment (Shangmeilin Subway Station Excellence Hui Branch)
御锦公馆A栋14A07室, Futian District, Shenzhen, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
7.7/10
90 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities7.9
Service7.6
Cleanliness7.4
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All reviews(90)
Positive reviews(73)
Reviews with photos/video(30)
Easy to get around(22)
Close to metro(19)
Awesome amenities(16)
Many amenities(7)
Loved the view(6)
Convenient for shopping(5)
Strange smell in room(3)
Well designed(1)
Negative reviews(17)
Guest User
Orange Boutique Double Bed Suite
Stayed in Jan 2025
Other
9 review
10/10
Outstanding
Posted on Feb 16, 2025
环境:nice👍
Response from Property: .感謝您的認可與支持!您的滿意是我們前行的最大動力。我們致力於為每一位客人打造温馨舒適的家的感覺!期待與您再次相逢!
輝哥仔
Wojju Boutique Double Bed Room
Stayed in Nov 2024
Family
50 review
6.5/10
Posted on Jan 1, 2025
The hotel is in a good location, the room is quite dusty, and you have to contact customer service on WeChat
Original TextTranslated by Google
Response from Property: 實在抱歉給您帶來糟糕的入住體驗,我們已將您反饋的[具體問題]記錄下來,安排專業人員檢修/調查,後續也會加強培訓管理。為表歉意,下次您入住可享[X]折優惠,希望能有機會彌補這次的不足。
Guest User
Orange Boutique Double Bed Suite
Stayed in Aug 2024
Business traveler
85 review
5.0/10
Posted on Sep 11, 2024
The first day I moved in, I couldn’t bear to look at the cleanliness. It was so dirty. I told the landlady about it and the housekeeper asked the cleaning lady to clean it. She came and mopped the floor. The smell of my body was still permeating the room after I left it for a long time. I also had it in the middle of the night. We were all lying down to rest. A man opened the door and came in. I was so scared that I yelled. The man left. I asked the landlady. She said it was the last guest, Balabala or something, so you don’t have to change the room password for each guest. ? Although I was given 50 yuan as compensation, it does not affect my true review.
Original TextTranslated by Google
Response from Property: 實在抱歉給您帶來糟糕的入住體驗,我們已將您反饋的具體問題記錄下來,後續也會加強培訓管理。為表歉意,下次您入住可享9折優惠,希望能有機會彌補這次的不足。
Guest User
Elegant Double Room
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 26, 2024
The room is a real picture. We arrived at the hotel very late. There is actually a parking space! It is very convenient to follow the navigation. The parking fee of 20 yuan a day is not expensive. The landlord turned on the air conditioner 10 minutes in advance and received us patiently. The room was very cozy and clean. I originally wanted to book a 2-room room with two large beds, but this one has two beds, one large and one small. It's enough to live in with another sofa. I stayed here after coming back from Hong Kong for two more days.
Original TextTranslated by Google
Response from Property: .感謝您的認可與支持!您的滿意是我們前行的最大動力。我們致力於為每一位客人打造温馨舒適的家的感覺!期待與您再次相逢!
一般旅行客
Premium Queen Room
Stayed in May 2024
Business traveler
21 review
4.0/10
Posted on Jun 10, 2024
There is no bottled water, mouthwash cups, teacups, tea leaves, etc. that are usually required in hotel rooms. There is no one to greet me when I arrive at 14:00, and the room is not cleaned until 1530.
The bottled water delivered looks like fresh water, and it saves a few bucks.
Overall a bad review.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our store. We sincerely apologize for your dissatisfaction during your stay. If you have a bad experience with this stay, you are welcome to point it out clearly. We will humbly adopt your suggestions and work hard to improve. It has always been our service purpose and purpose to let every guest experience a comfortable stay at home. Target, looking forward to your next visit!
Guest User
Executive Double Room
Stayed in May 2024
Family
29 review
6.5/10
Posted on Jun 10, 2024
The apartment has convenient transportation, but the facilities are not well maintained. The toilet door lock is broken and has not been repaired. The toilet does not separate dry and wet areas, so the back of the door is full of water stains. The check-in day is a Saturday and the room price is about $340. I am willing to pay more. Renting a formal hotel for a small amount of money may be more suitable for young people who are informal.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our store. We sincerely apologize for the problems that occurred during check-in. We hope that you can contact the front desk in time when you check in next time. We will change your room or repair it in time. We look forward to your next visit!
Laoxibei199
Deluxe Queen Room
Stayed in Apr 2024
Solo traveler
7 review
3.5/10
Posted on May 14, 2024
The facilities are old, the bathroom and kitchen are dirty, the flower hooks are broken, the boss is really the boss**
Original TextTranslated by Google
Response from Property: We are very sorry that we could not satisfy you. We are deeply sorry for this. Please allow us to collectively bend 90 degrees to offer you our apologies, and please rest assured that you will be satisfied next time you come to stay!
重慶姑爺
Premium Double Room
Stayed in Feb 2024
Couple
15 review
7.5/10
Posted on Apr 3, 2024
The biggest advantage is that it is very close to the subway station. There are late-night snack shops and convenience stores downstairs. If you only stay overnight, you can take the high-speed train early the next morning. The location is very advantageous.
Original TextTranslated by Google
Response from Property: Thank you for staying in our B&B. I am very happy to receive your five-star review! Every city always has a reason for people to miss it, every season has a scene that makes us reluctant to leave, and every B&B has its sweet and warm memories. , I hope our B&B will be the warmest and unique one in your memories! Come back often~
Guest User
Orange Boutique Double Bed Suite
Stayed in Dec 2023
Couple
4 review
10/10
Outstanding
Posted on Jan 27, 2024
Very pleasant stay experience! The rooms are clean and comfortable, and the service staff are friendly and helpful. The hotel is conveniently located with many dining and shopping options nearby. Overall, I am very satisfied with this stay
Original TextTranslated by Google
Response from Property: These few simple words are full of trust, stable happiness, and a sense of accomplishment that cannot be taken away or erased by others. Thank you for your recognition. We feel confident because of your likes. Our B&B will always clean every time, select every item, and provide good service every time you stay. We look forward to seeing you next time and wish you all the best!
Anonymous User
Queen Room
Stayed in Dec 2023
Booked for others
4 review
4.0/10
Posted on Jan 27, 2024
There is no water supply in the room, and there are no disposable slippers. The bed lamp only has a lamp head without a lampshade.
Original TextTranslated by Google
Response from Property: We are very sorry that we could not satisfy you. We are deeply sorry for this. Please allow us to collectively bend 90 degrees to offer you our apologies, and please rest assured that you will be satisfied next time you come to stay!
Anonymous User
Queen Room
Stayed in Nov 2023
Solo traveler
2 review
2.0/10
Posted on Dec 5, 2023
The room was small and had a peculiar smell. I communicated with her and told her to change to a bigger room. I needed to pay more, so I didn’t change. The environment was a bit scary. I don’t want to live there anymore. I’d better find a hotel next time. I won’t stay in the apartment again.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our store. We express our most sincere apologies for the problems that occurred during the stay. We have been strictly inspecting the cleaning, but there may be inevitable oversights in the work. If you find something dissatisfied with the cleanliness during your stay, we hope you can point it out and urge everyone to work better to serve your stay. It is your supervision and guidance that allows us to continue to improve. Looking forward to your next visit!
Anonymous User
Prem
Stayed in Feb 2024
Family
3 review
2.0/10
Posted on Mar 23, 2024
There is a charge for using a bath towel😇
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay in our store. We sincerely apologize for your dissatisfaction during your stay. If you have a bad experience with this stay, you are welcome to point it out clearly. We will humbly adopt your suggestions and work hard to improve. It has always been our service purpose and purpose to let every guest experience a comfortable stay at home. Target, looking forward to your next visit!
Nanasucunchenleng
Prem
Stayed in Mar 2024
Family
1 review
10/10
Outstanding
Posted on Apr 13, 2024
Good value for money, good
Original TextTranslated by Google
Response from Property: Thank you for your praise and recognition of our B&B in all aspects. Everything we do is to provide every guest with a satisfactory stay experience. We will continue to work hard and are always ready to welcome you back at any time!