Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities7.9
Service8.0
Cleanliness8.3
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All reviews(124)
Positive reviews(22)
Reviews with photos/video(3)
Great location(7)
Awesome stay(5)
Awesome rooms(5)
Has an infinity pool(4)
Children's pool available(4)
Clean pool(4)
Great swimming pool(4)
Negative reviews(2)
Jamielllllu
Standard Room with Two Double Beds - Non-Smoking
Stayed in Oct 2024
Traveling with friends
3 review
8.0/10
Very Good
Posted on Nov 29, 2024
The location is perfect if you only visit Universal, but the building is quite old, and the room has an unpleasant smell.
Guest User
Deluxe Room
Stayed in Mar 2025
Couple
3 review
8.5/10
Very Good
Posted on Apr 19, 2025
Good value hotel, great location close to Universal Orlando Resort and International Drive Attractions.
Guest User
Deluxe Room
Stayed in May 2025
Solo traveler
1 review
7.0/10
Posted on Jun 30, 2025
Good location and security clean rooms
Guest User
Standard King Room
Stayed in Jul 2024
Family
1 review
6.0/10
Posted on Aug 28, 2024
There was a small amount of water leaking around the commode. They advertised about finding a duck for their anniversary, but we were told they had no more ducks, so that was false advertisement. Also, besides paying for breakfast, you have to pay an additional amount for each fried egg.
M_Schwartz
Deluxe Room
Stayed in Nov 2023
Family
1 review
9.5/10
Amazing
Posted on Mar 5, 2024
Friendly service. Great price for a decent location. Was quick to get to the park.
Guest User
Deluxe Room
Stayed in Jul 2025
Family
12 review
7.0/10
Posted on Aug 22, 2025
The room was large, the bed was comfortable, and there was a microwave in the room. There was a small supermarket in the hotel and restaurants nearby. However, the bed was not made every day. The shower was a bit cold. The gym and pool were good. There was only a shuttle bus to Universal Studios.
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Anonymous User
Deluxe Room
Stayed in Jul 2025
Solo traveler
6 review
8.5/10
Very Good
Posted on Aug 18, 2025
I had a comfortable stay without any discomfort. It was also nice that there was a microwave in the room. The facilities were a little old-fashioned overall, but there were no issues. There was a drugstore within walking distance, which was convenient. I think it was good value for money.
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Guest User
Deluxe Room
Stayed in Jul 2025
Couple
1 review
3.5/10
Posted on Aug 15, 2025
I left something behind, but the response was poor.
Even when I contacted them, they didn't look for it right away, they didn't reply, and in the end it was never found.
I wish they would respond quickly and create a system where lost items can be found quickly.
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Guest User
Deluxe Room
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Feb 4, 2025
There is a shuttle bus to Universal Studios, which is very convenient. There are also many places to eat around, as well as a large supermarket, so shopping is also convenient, which is very good.
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Guest User
Deluxe Room
Stayed in Jun 2024
Family
4 review
10/10
Outstanding
Posted on Jul 22, 2024
The room is nice, very close to Huanying, the front desk is nice, there is a swimming pool, a free shuttle bus to the park, and a hotel bus stop. There are various restaurants and a 24-hour supermarket not far away. Take bus 22 from the airport to the hotel
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Guest User
Deluxe Room
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on Jun 5, 2024
All very well. Quick and simple check-in and check-out. Very close to Universal Parks and several shops and restaurants. Cleaning and service OK, towels changed daily. I would book here again.
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Guest User
Deluxe Room
Stayed in Nov 2024
Business traveler
5 review
7.5/10
Posted on Dec 14, 2024
The shower in the bathroom keeps leaking
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willing0417
Deluxe Room
Stayed in Feb 2024
Traveling with friends
3 review
8.0/10
Very Good
Posted on Mar 21, 2024
Based on accommodation for two people. Deposit $50, dull smell, nice swimming pool from low to deep, plenty of towels.
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Guest User
Deluxe Room
Stayed in Feb 2024
Business traveler
3 review
2.5/10
Posted on Mar 8, 2024
The room is very small. People with allergies should be careful. The smell of dust mites is very strong and the room also has a special smell.
Facilities: Simple, there is a smell of burning wires as soon as the hair dryer is turned on; there is not even a toothbrush, and there is no one to ask at the front desk;
Environment: The room is not arranged according to the room booked by Ctrip. It is very noisy next to the elevator;
Service: The service attitude is not serious. I negotiated to pay the deposit in cash before, but I disagreed and insisted on paying by credit card. Then I swiped an extra amount of money without permission. After I found out, the negotiation said it was a mistake. I am currently waiting for it to be returned. In short A very unsatisfactory stay. I will never stay at this hotel again.
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Guest User
Deluxe Room
Stayed in Jan 2024
Family
12 review
10/10
Outstanding
Posted on Feb 19, 2024
A very nice place with a good environment and location, very safe and suitable for family travel. The room we were given was facing the swimming pool. The room was a bit damp, but everything else was fine.