TRUE GO Hotel Shenzhen Window of the World

TRUE GO Hotel Shenzhen Window of the World Reviews

TRUE GO Hotel Shenzhen Window of the World

Shahe Street Baishizhou East Community Baishizhou East Yifang Agricultural Trade Comprehensive Market No.301, Nanshan District, Shenzhen, Guangdong, ChinaSee Hotel Details
TRUE GO Hotel Shenzhen Window of the World
TRUE GO Hotel Shenzhen Window of the WorldTRUE GO Hotel Shenzhen Window of the WorldTRUE GO Hotel Shenzhen Window of the World
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.1/10
Good
5049 review
Verified reviews
Location9.0
Amenities9.0
Service9.2
Cleanliness9.1
Filter by:
Sort by:
All reviews(5049)
Positive reviews(4958)
Reviews with photos/video(1296)
Awesome amenities(683)
Convenient location(572)
Friendly front desk staff(468)
Easy to get around(450)
Classy environment(335)
Close to metro(193)
Delicious breakfast(184)
Perfect for business trips(151)
Negative reviews(91)
Guest User
Boutique 2-bed Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 18, 2025
The service attitude of the hotel is particularly good, and the breakfast is very satisfactory and particularly delicious.It's very convenient to travel nearby. It's very close to the window of the world and Happy Valley. It's very good and worth coming again. It's good, good and satisfactory.
6/7
Response from Property: 感謝您用心點評，我們也始終堅信用心就能做好。追求極致服務，我們願在路上與您一起分享成長的喜悦。給您帶來更多的驚喜和感動，歡迎您常回家看看~Thank you for your thoughtful review. We always believe that with dedication we can achieve great things. Pursuing exceptional service, we are willing to share the joy of growth with you along the way. We hope to bring you more surprises and feelings. You're always welcome to come back home and visit us!
Danesco86
Superior 2-bed Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 31, 2025
This is very very good OK the hotel is for Jesus so much como lento o qué banda o que sea OK Tienda OK Hotel888888888 Hotel Mountain to the very OK show me much don’t really even take the food iban
6/7
Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的貼心，您的關懷，定會收穫一生的温暖。期待與您再次相逢！
Guest User
Superior 2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 21, 2025
Sounds f He's found him with some dangerous four hours of year , monday Shall I solve my subject at open Home?So it's sensitible
6/9
Response from Property: 很開心能給客官帶來美好的體驗，我們的相遇很美妙，也希望這份美妙一直持續下去 哦~
CrAzYd426
Superior 2-bed Room
Stayed in Mar 2025
Family
38 review
10/10
Outstanding
Posted on Apr 27, 2025
Close to白石洲subway station, get out from exit D, very convenient and there are so many restaurants nearby! Surly will come again! The reception is kind enough to upgrade my room with window! Thank you very much! Breakfast is very good, with great variety of food!
6/14
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Guest User
Selected Loft Double Bed Room With Mobile Screen Projection, Mini Fridge, Memory Pillow & Sleep Aid Mattress
Stayed in Jul 2025
Booked for others
1 review
10/10
Outstanding
Posted on Aug 19, 2025
Comfort & loving loft ! Will come back again
Response from Property: 尊敬的賓客：您好！非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在秋果的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天！
Mei Lian
Superior Queen Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Sep 3, 2025
Clean and nice hotel 👍
Response from Property: 尊敬的賓客：您好！非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在秋果的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天！
Guest User
Boutique 2-bed Room
Stayed in Jul 2025
Business traveler
11 review
10/10
Outstanding
Posted on Aug 17, 2025
Good it very good
Response from Property: 尊敬的賓客： 您好！ 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞， 也是我們進步的動力， 我們會繼續保持熱忱， 致力讓每一位賓客享有賓至如歸的入住感受， 熱切期待您的再次光臨！ 歡迎您再回來體驗， 祝生活愉快！
helloyoyo
Superior Queen Room
Stayed in Apr 2025
Business traveler
48 review
10/10
Outstanding
Posted on May 7, 2025
The hotel facilities are very good and front desk staff are all helpful.
Response from Property: 感謝您能在百忙之中為我們點評。秋果酒店是家專注於旅遊城市和旅遊景區的連鎖酒店。來到秋果會讓您感受到家人的温暖，朋友間的親切。是您出門在外最好的選擇。成為您旅途中的窩，很是期待與您的再次相會呢~
Lau po ki
Deluxe 2-bed Room
Stayed in Jan 2025
Family
8 review
10/10
Outstanding
Posted on Feb 13, 2025
Very good experience at this hotel, they provide very good experience of living and travel advice
Response from Property: The natural, comfortable and fresh accommodation environment, we believe that guests are family members, provide meticulous neighborhood services, and are a warm hotel. If you like it, please recommend it to your relatives and friends. Come to Qiuguo and experience the most intimate service~
Guest User
Superior 2-bed Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 3, 2025
Very friendly service, there's also a robot for delivering water. Will definitely recommend True Go to others.
Response from Property: 尊敬的賓客： 您好！ 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞， 也是我們進步的動力， 我們會繼續保持熱忱， 致力讓每一位賓客享有賓至如歸的入住感受， 熱切期待您的再次光臨！ 歡迎您再回來體驗， 祝生活愉快！
Guest User
Superior Queen Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 24, 2025
First time staying in Shenzhen, China and I enjoyed my stay. Centrally located, clean, & friendly service.
Response from Property: Thank you for your compliment, we will definitely work harder to do our best, your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your next visit感谢亲对我们的夸赞，我们一定会更加努力做到最好的，您的满意就是我们最大的动力。我们把每一位顾客都当成自己的朋友，期待您下次再来我们家做客呦
StephanieyankiTse
Superior 2-bed Room
Stayed in Mar 2025
Family
14 review
10/10
Outstanding
Posted on Jun 23, 2025
Extremely nice location if you like to be next to street full of different food options. MTR station is like 5 - 6 mins walk away.
Response from Property: 尊敬的賓客： 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力， 相信我們一定會做的更好！ 感謝一直的支持！ 祝順安！
Guest User
Superior Queen Room
Stayed in Sep 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 1, 2024
The hotel was nice and really recommended 🤩🤩🤩🤩 I love this hotel so much.
Response from Property: Thank you for taking time out of your busy schedule to review. Qiuguo Hotel is a chain hotel focusing on tourist cities and scenic spots. Coming to Qiuguo will make you feel the warmth of your family and the kindness of your friends. It is the best choice when you are away from home. To be the nest of your journey, I am looking forward to meeting you again ~
Andrew848
Deluxe 2-bed Room
Stayed in Feb 2025
Family
7 review
6.5/10
Posted on Mar 4, 2025
The service is good and the position is nice. regarding the washing room, little bit old than what we expect
Response from Property: 尊敬的客人,未能得到您的滿分點評,小秋非常難過.但是能與您相遇真是太幸運了，非常感謝您百忙之中寫下的寶貴點評，您的評價就是我們的最大動力呢！用心的服務，給您不一樣的體驗！
David
Superior Queen Room
Stayed in Jul 2024
Solo traveler
31 review
2.5/10
Posted on Aug 16, 2024
I was disgusted to see customers smoking all over the hotel. Staff did nothing to stop this despite it being so obvious and brazen. Furthermore, it was extremely difficult to sleep on the first night due to the chaos of neighboring guests. The hotel did not thing to speak to guests or correct behaviour; rather just just tried to gas light me and make out that I was making it up despite showing them video evidence. A hotel of noise and chaos.
Response from Property: Dear guest, hello, no words can express Xiaoqiu's apology to you. Xiaoqiu is very sorry for not being able to give you a satisfactory stay experience. At the same time, Xiaoqiu is really sad to see your negative review of 1.2 points. As a service industry, we really hope that customers can give Xiaoqiu a chance to solve the problem. Xiaoqiu has received your questions and will report them uniformly and Investigate and respond to your comments and questions: We will remind guests about guest smoking. Regarding the noise in the room next to yours, Xiaoqiu immediately went upstairs to solve the problem and gave you video feedback. Xiaoqiu really I'm sorry that I didn't bring you a pleasant stay. Xiaoqiu would like to sincerely thank you for your valuable opinions. We look forward to your next visit and give Xiaoqiu a chance to make amends. Finally, I wish you all the best. Shunyi~~Dear guests, I can't express my apologies to you in a thousand words, and I am very sorry for not being able to give you a satisfactory stay. At the same time, seeing your 1.2 points of bad reviews Xiaoqiu is really very sad, as a service industry, we really look forward to customers can give Xiaoqiu the opportunity to solve the problem, your questions Xiaoqiu has received, and unified reporting and investigation, to your comments and questions to reply: about the guest smoking we will remind the guest, about your nearby room noisy, Xiaoqiu also immediately went upstairs to solve the problem and also gave you video feedback, Xiaoqiu is really sorry did not bring you a pleasant accommodation experience, here Xiaoqiu sincerely thank you for your valuable comments on Xiaoqiu, and look forward to your next visit, can give Xiaoqiu a chance to make upFinally, I wish you all the best