Top 5-Star Hotels in Shangri-La

This hotel is located in the north part of Shangri-La, about 10 minutes drive from the old city of Shangri-La and within walking distance from the bus terminal. The hotel room was very cozy and clean. The breakfast was excellent, and included some tasty ******* breads. The only issue I had was that the hotel does not work with a travel agency. The hotel staff suggested that I go to the old city and find a travel agency there, which I did.

I can only repeat what the other reviews are mentioning: it’s clean, got good amenities, but everything seems a bit old. We had some WiFi issues but when it was working it was good. In general, the service wasn’t that great. We arrived tired after a long drive, no help with parking the car or the luggage. Check in was the most rigorous we had, even checking all the flight and train numbers we took. Also didn’t allow us to take a rest first. We went on a hike and wanted to take some Baozi from the breakfast - forbidden (I found that in China this is usually no problem). However, I think for the price it’s fine and while it doesn’t look like it, it’s quite clean. Also the dinner was quite good, breakfast not so much.

The hotel is located 1 km from the ancient town and is a 10-15 minute drive to the train station. The room was comfortable, and the water pressure and heater worked perfectly. The Wi-Fi was very stable as well. (For foreigners, do bear in mind, if you connect to hotel wifi, you would need to connect to VPN in order to use WhatsApp, IG or Youtube) This is a 9-year-old property, so there are some flaws that can be improved, but that is understandable. My only feedback is about the F&B restaurant; they only have one all-day dining option. Breakfast was alright, with more of a local selection. I stayed for two nights. On the first day, there was staff available to help me and serve my cafe latte order. However, on the second day, I did not see any staff on standby, so I had to make my own cafe latte (I had to froth the milk), which I found awkward. I wish the staff were more well trained, but I understand it is low season and the hotel probably hired part-timers for service. The best highlight of my stay was meeting a lady named Rose He, who is part of the guest services team (i think). She made recommendations on where to go and even found us a local driver to take us around. She was extremely kind and polite. We exchanged WeChat information, and she texted me when the weather turned cold or rainy. She also helped us to arrange complimentary transportation to the train station. It felt personalized. Shangri-La, if you are reading this, I believe she deserves a token of appreciation. She is the true star and a great example of “hospitality.” Overall, we were happy with our stay. Thank you.

Hotel Indigo is situated on the top of a hill, overseeing the ancient town. We enjoyed the very beautiful view and scenery from our room and the restaurant, where added-on one breakfast during our stay just to enjoy the view and ambience. The food options during breakfast were average with a mixture of international and local food. Rooms were very clean with daily housekeeping service. Buggy service is also available to bring you from the main lobby to the rooms. The only downside is the walk up the hill when returning to the hotel from the ancient town, as it can be quite tiring and made worst by the altitude. Would definitely recommend staying here during your time in Shangri-la!

It was really great. It was my first time to experience camping. It was really cold in Shangri-La Haba Snow Mountain in November, but it was really great to sit in the camp and look at the Haba Snow Mountain opposite. It was really nice to feel the tranquility and beauty. The B&B is in American camping style. There are about 10 campsites. The furniture styles inside are designed and arranged by the owner himself. It is very warm. If there are many people coming together, you can sing by the bonfire at night. The foot of the snow mountain is so beautiful. The owner and the proprietress of the B&B are very nice. They also raised a very well-behaved and enthusiastic German Shepherd. They can guard the house at night and ask for food when eating. Hahaha, there is also a coffee shop at the foot of the mountain, which is also super good. If the weather is good, three or two people will get together in the coffee shop at night to chat about life and look at the starry sky. It is beautiful. It happened to rain when I came to Haba Snow Mountain this time, so I didn’t see Haba Snow Mountain, but camping on rainy days has a different flavor. I always have to leave some regrets and look forward to the next wonderful encounter.

The front desk staff are very friendly n helpful. The hotel lobby has the feel of ******* culture , nice & grand . The hotel is located in the ancient town, convenient to walk around to shops n many restaurants . The hotel help us to get their day off Driver to drive us around (a half day trip )with reasonal price . The room is clean n comfortable. with fresh fruits provided too . During night time. (9pm) The staff served the milk to the room too.

Overall, this hotel is worth recommending. First of all, the hotel is in a prime location near Dukezong Ancient Town, which is convenient for sightseeing. It takes only a few dozen minutes to reach the high-speed rail station by car. Second, the hotel has a heating system, which is a blessing for people who are afraid of cold. It can also provide heaters and electric blankets, and the temperature is guaranteed. The room is also clean and tidy. Finally, the overall service of the hotel is also in place. Before arriving at the store, the guest's itinerary is confirmed, and the luggage is helped when checking in. The room is also decorated. You can feel that the hotel values ​​the guests.

This hotel is perfect for those seeking to take a break from the usual crowds. It's a big property in a quaint village, surrounded by beautiful nature. Our room was more like a two storey villa, with the living quarter upstairs and dressings room, washrooms downstairs, made in old ******* style but with all the modern amenities tastefully integrated into the settings. I specifically loved the stream Infront of the hotel, taking a walk by it was amazing. A special shout-out to Murray and Dolma for making our stay special. Would love to come back here to experience another season!

The hotel faces Napa Sea and you see the vast grassland from your room. When it is summer time, the grassland becomes the “sea”, which should be nicer. The “hardware” of the hotel is very good, but what impressed me more is the “software” — service. Xiao He arranged free airport pick-up, and they came to pick my family of 5 up with 2 x 7-seater after I told them I had many pieces of luggage. They also prepared 2 canisters of oxygen in the car just in case we feel uncomfortable in the high altitude. During our stay, warm milk was provided at night and everyone was very friendly. It was a very comfortable and enjoyable stay for my family. Thank you!

I won't take pictures of the room, it's the same as what the hotel posted, a model of classic ******* aesthetics, spacious and comfortable, floor heating + air conditioning to meet all needs, the starry sky is amazing, I haven't seen so many stars in many years, like when I was a child, I really want to lie at the gate of the courtyard for a night🤩, the breakfast is rich, the butter tea is so fragrant, it's a pity that the monkey was scared away by us and didn't feed it, next time, please speak softly🤣