Popular Shangri-La 4-star Hotels

The staffs at counter desk were courteous, polite and well mannered and willing to go the extra mile to help by changing the room for me. Even the hotel cleaners were very courteous and well mannered which i appreciated them very much. This hotel has welcome self service drinks. I arrived too early for checkin and they accept my baggage and placed them behind their counter and gave me a reference tag for my baggage for security reason by so by matching the tag which i feel confident placing my baggage with the hotel.

The hotel is very strategically located at one of the most scenic area of NapaSea, and is very clean, well kept. The counter service is great too, they even upgraded our rooms to a bigger, scenic room for free!!! And, they provided free shuttle service from the railway station (or can claim back from them by showing the bill). The room itself, has heating service, oxygen supply, and is super roomy and clean. A thumbs up for them!!! ---Traveller from: Malaysia 酒店位置很好，前台帅哥小哥哥还帮我们免费升级了更大更美的房间，行李也是帮我们抬上楼下楼的。丝滑入住！！！打车去古城也不难，因为选择住这里就是风景实在是太美了！！！酒店外就是石卡路，还有遍野的小花、草原、蓝天白云、牛羊成群。性价比高，服务好，前台小哥哥小姐姐都很好。非常值得推荐的一家！！！

I checked in on New Year's Eve and felt full of enthusiasm. As soon as I entered the door, I was fascinated by the exquisite traditional ******* space, and then the handsome Tashi presented Hada. The whole experience felt like I had come to a family with very good service. The beautiful room was equipped with comfortable floor heating, which made people feel that they had come to a hotel. There were good night snacks and milk before going to bed. Because it was the New Year, I also experienced a bonfire party, drank rice wine cooked by the boss's wife, and set off fireworks together. I got up early the next day to experience a special ******* breakfast. I am very happy to have the opportunity to choose this special hotel. Thank you to the staff for making our trip unforgettable, Tashi Delek!

Highly praised: 1. Full of ethnic characteristics, I like it very much 2. The room has very good lighting, and you can see the yard from the window 3. Shangri-La is very cold at night, and there are radiators and electric blankets in the room ready for sleeping, and quilts + blankets on the bed 4. The towels are disposable, and people with mysophobia can use them with confidence. There are disposable slippers and plastic slippers, and they are fully equipped 5. The store owner has a very good service attitude. The toilet light broke halfway, and he took the initiative to help me change rooms 6. The location is good, a few dozen meters away from the main road, convenient for taxis, and there are many food and drinks around, and you can also eat in the store There is room for improvement: 1. It is very shaking when going up and down the stairs, which is not friendly to friends with heavy luggage 2. Later, the hot water on the fourth floor was not warm enough, but I was in a hurry to check out, so I didn't give any feedback 3. The log house has no sound insulation, but the overall environment is quiet In summary, it is highly recommended and will be considered if I come again next time

It's great, I recommend staying here, the boss has a very nice voice and nice people, 😁 Facilities: floor heating, bathroom, facilities are ok Hygiene: Very good. During the Spring Festival, there are a lot of tourists. When checking in, although there are many people, the hygiene is not fooled. The linen is changed room by room, very responsible Service: There is nothing to say about the service, it is very good, the boss is also nice, and the big golden retriever is also very good Environment: The overall environment is very good, warm and romantic, wooden structure, ******* tatami mats, the environment in the inns around the ancient city is relatively good

The hotel was in the heart of the old town which was very convenient, however, what they offered on the website and what we saw in person were two different images. Our room was far removed from the lobby and in a remote area under construction. We had to request to change rooms to the main building and pay an extra fee of $50. In other words, what they showed on the site did not match reality. The hotel should specify that some rooms are subject to be located far from the main lobby and breakfast lounge and in a seemed abandoned construction. Don't be fooled by the price!

Service starts two days before check-in. WeChat confirmed the arrival date and time and asked how many suitcases there were. This time we have four people and four suitcases. The B&B directly sent an SUV to pick us up at the high-speed rail station. Very thoughtful. The tea seat in the lobby, the big dog, the reeds in the yard, and the osmanthus tree in the independent courtyard of the room immediately make people feel the characteristics of a designer B&B. The room is large, with two large single beds, and the bedding is pure cotton and soft. The most commendable thing is the air conditioner, bathroom heater, and hot water. These are the perfect match for Shangri-La in winter. We stayed in Dali and Lijiang all the way. No hotel can produce such hot water in one minute. The staff at the B&B were very friendly and recommended regular car charter services. They did not officially recommend other restaurants or travel photography. To a certain extent, I respect their professionalism more. It feels like this is a B&B that is dedicated to the hotel business. Forgot to mention, the hot milk and fruit served upon entering the door are very considerate.

It was a memorable NYE for me, had some drinks and chitchat with the other guests/staff by the fireplace, could see the fireworks and the view of Shangri-La old town from the 2nd floor. 阿英 was kind enough to upgrade me to the bigger room, provided an external heater as the floor heater would take some time, and sent our luggage to 北门. I wouldn’t mind climbing up some stairs but may not be ideal for some other people. Overall, I do love this place, it gave me the vibe of the mysterious Shangri-La.

I am really grateful to the sister of the homestay. On the last day of flying to Lhasa, I forgot my glasses at the homestay. She helped me find them. I called a taxi to send them to the airport! Every day when I went out to play and returned to the homestay, it was like returning home. I stayed for 4.5 days. Every day I drank tea and ate melon seeds downstairs. The sister was very nice. I also talked to her about my marriage life. We chatted with each other and felt very close. She helped me take my luggage down from the 3rd floor and sent it to the intersection. Oh my god, it was so happy! And the room on the 3rd floor can see the prayer wheel when you lie down. Don’t be too happy. This price is really worth it! Oh, it snowed the next day. Looking out of the room, the snow view is invincible! The room is also very large and clean. I added an electric blanket, which is very comfortable!

We were traveling with our family. We had some altitude sickness when we arrived. We checked in and rested. The hotel facilities were quite complete. The next day we went to Songzanlin Temple and Napa Sea Scenic Area, so we got up early in the morning and checked out after breakfast. The breakfast was indeed not very tasty. If you have high requirements, don't consider it. We had eggs, corn, soybean milk, white rice porridge, fried dough sticks and sponge cakes, and just ordered some pickles to fill our stomachs. The hotel is 5-10 minutes' drive from Dukezong Ancient Town. There is an underground parking lot free of charge.