Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(191)
Positive reviews(190)
Reviews with photos/video(115)
Delicious breakfast(41)
Loved the view(33)
Large rooms(19)
Friendly staff(17)
Well decorated(11)
Perfect for families(8)
Luxurious(8)
Offers pick-up/drop-offs(7)
Negative reviews(1)
Guest User
Tibetan-Style Scenic View Double Bed Room 205 (Oxygen Supply)
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 26, 2025
I had a wonderful time at this place. The family was very kind and the room and it's view were beautiful. I did several sightseeings what was easy to organize with Didi. Also the breakfast was very nice, I miss the delicious buttertea.
I really enjoyed the beautiful view and calm Napahai Grasland with it's horses and yaks.
I can highly recommend to come to this place :-)
Response from Property: 謝謝你的好評,期待你的下次光臨,祝你們旅途愉快,扎西德勒🙏🙏🙏
BadroulAmin
Tibetan-Style Deluxe Room (Double Bed)
Stayed in Mar 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Apr 9, 2025
I had a great stay at this hotel! The staff were friendly and professional, always ready to assist with anything I needed. My room was very clean, well-maintained, and comfortable. The bed was cozy, and I really enjoyed the peaceful atmosphere throughout the hotel. The amenities were excellent, especially the breakfast selection and the reliable Wi-Fi. Overall, a very pleasant experience—I would definitely come back and recommend it to others.
Response from Property: Thank you for your good comments, looking forward to your next visit, I wish you a pleasant journey! Zhaxi Deler🙏🙏🙏
Very beautiful hotel, in a typical ******* style. Close to the Lake Napa, I had however thought after reading the hotel description that it would be giving onto the lake and not just the view so we were a bit disappointed by the location. However, the rooms and hotel in general are beautiful and the staff is very nice
Response from Property: Thank you for your good comments, looking forward to your next visit! Zhaxi Delek🙏🙏🙏
Honey Eima
Deluxe Mountain-View Suite 206 (Oxygen Diffusion + Floor Heating)
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 24, 2025
The hotel was large and spacious . Owner so kind and so helpfull. The toilet was clean and upgraded. Im as muslim very comfirtable with the toilet. So very recomended to muslim tours and other. The food also nice 🥰
Response from Property: thank you for your comment.welcome to come again next time
Response from Property: 謝謝您的好評,期待您的下次光臨,祝你旅途愉快!扎西德勒🙏🙏🙏
Qashilla S
Deluxe Room (Double bed)
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Oct 5, 2024
Good!
Response from Property: 謝謝你的好評,期待你的下次光臨。扎西德勒🙏🙏🙏
Guest User
Deluxe Queen Suite
Stayed in Feb 2025
Couple
4 review
10/10
Outstanding
Posted on Mar 16, 2025
The hotel environment is elegant and comfortable, clean and tidy. The price is economical and very good. The boss lady is warm and welcoming. I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your good comments, looking forward to your next visit, I wish you a pleasant journey, Zhaxi Delek 🙏🙏🙏
Guest User
Tibetan-Style Deluxe Family Friendly Room.oxygensupply.supply Heat
Stayed in Dec 2024
Family
19 review
10/10
Outstanding
Posted on Feb 12, 2025
I chose a ******* homestay on purpose, and the lady boss upgraded the room to a large one for free. Thank you so much. The room is well-equipped, especially with oxygen supply equipment. Napahai is just outside the window.
Original TextTranslated by Google
Response from Property: 謝謝你的好評,期待你的下次光臨。扎西德勒🙏🙏🙏
Guest User
Deluxe Double Suite
Stayed in Dec 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Jan 7, 2025
I booked a Tibetan-style accommodation on the last day in Shangri-La, and it was really a surprise! The environment is so beautiful and so good! We took a lot of photos! Then maybe we were the only ones that day, the boss lady upgraded us to a view room, the view is super beautiful! The room is also very clean! Then I saw comments that the oxygen machine is a bit noisy, and I was a little worried before, but in fact the sound is really small, and I don’t feel it at all as a light sleeper. The boss’s family is very warm! When we went downstairs to eat in the morning, the boss’s wife asked us to roast the fire first, and then we chatted like at home. The breakfast was very rich, and the mother-in-law also asked us to eat slowly. When we left, she said goodbye to us, just like my grandma, and the experience was very good! I will definitely stay here for a long time next time I come!
Original TextTranslated by Google
Response from Property: Thank you two beauties for your comments. You are welcome to come see the beautiful scenery of Napa Sea next time. I wish you a happy trip! Tashi Deleh🙏🙏🙏
世昌
Napa Sea Deluxe Family Room 301 With Oxygen Diffusion And Heater
Stayed in Mar 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on May 5, 2025
It has strong ******* folk houses and has two cars for pick-up. There is a prairie at the door of the B&B, which is suitable for taking photos. The service staff are friendly and enthusiastic. It is recommended to enjoy yak hotpot for dinner in the B&B. The overall feeling is very good and worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your good comments, looking forward to your next visit, Zhaxi Delek
Guest User
Deluxe Family Room.oxygensupply.supply heat
Stayed in Jul 2024
Family
7 review
10/10
Outstanding
Posted on Aug 22, 2024
The first ******* B&B we stayed at on this trip, I was shocked as soon as I entered the door. It was as luxurious and grand as a palace! Our room was very large, a viewing room, with a large floor-to-ceiling window directly facing the grassland landscape. It was so beautiful! You can eat all three meals here, and breakfast is free, including butter tea, highland barley cakes, eggs, corn, and ******* fried dough sticks! You can have authentic yak hot pot for lunch and breakfast. Authentic, delicious and very affordable. We stayed for three days and two nights, and on the second day we went to Songzanlin Temple and Dukezong Ancient City, which are very close by car, only ten minutes. On the third day of our cruise around Napa, it rained for two days, and the third day was a nice day.
Original TextTranslated by Google
6/20
Response from Property: Thank you for your review, I look forward to your next visit and wish you a pleasant journey! Tashi Deleh🙏🙏🙏🙏
Ziyuancong
Tibetan-Style Deluxe Room (Double Bed)
Stayed in Sep 2024
Couple
15 review
10/10
Outstanding
Posted on Oct 7, 2024
🏨The hotel is very cost-effective, the room is very clean, the service is very thoughtful, the decoration in the store is very unique, very suitable for 📷 taking pictures, it is quite good
Sanitation: Very good
Facilities: Complete
Environment: Direct view of Napahai
Original TextTranslated by Google
Response from Property: Thank you for your good comments, looking forward to your next visit, I wish you a pleasant journey, Zhaxi Delek 🙏🙏🙏🙏
Guest User
Family Room
Stayed in Sep 2024
Family
4 review
10/10
Outstanding
Posted on Oct 5, 2024
Facing Napahai, the view is unbeatable. The owner is *******, a family of four. My brother-in-law helps with the luggage. The fried dough sticks for breakfast are delicious, and the butter tea is also delicious. It is much better than living in the ancient city.
Original TextTranslated by Google
Response from Property: Thank you for your good comments, looking forward to your next visit, I wish you a pleasant journey, Zhaxi Delek 🙏🙏🙏
It's great👍It's right next to Bitahai Lake, pure ******* style, it feels very grand! The room has heating and oxygen. The family is very welcoming, and the hot pot and ******* breakfast are also delicious. Highly recommended!
Original TextTranslated by Google
Response from Property: Thank you for your good comments, looking forward to your next visit, I wish you a pleasant journey! Zhaxi Deler🙏🙏🙏
Anonymous User
Deluxe Double Suite
Stayed in Sep 2024
Couple
6 review
8.7/10
Very Good
Posted on Oct 4, 2024
Advantages:
The environment and sanitation are very good, as shown in Figure 1
The store staff are also very good
Therefore, the sanitation, environment and service are all rated 5 points
Disadvantages:
Next, let's talk about the facilities
1. This window is super bright in the morning, and the light will shine directly into the room, and the bed corresponding to the light will be woken up in the morning
More importantly, there has been a spraying sound behind the window since the night check-in, and it is still very loud even with earplugs
The above noise has been recorded. Since uploading recording files is not supported here, it will not be displayed. Friends who have trouble sleeping are advised to choose carefully
2. The oxygen equipment is not easy to use
3. The heating equipment is easy to use, but because it is directly above the bed, it will blow on the face
So the facilities are rated 2.5 points
Original TextTranslated by Google
Response from Property: Thank you for your good comments. We look forward to your next visit. We will deal with it in time. Thank you, Zhaxi Delek