Shangri-La 5th Meteorite Light Year Hotel (Dukezong Ancient City Shop) Reviews

We had a great stay at the 5th Meteorite Light Year Hotel in Shangri-La and would definitely return. The hotel is in an excellent location, making it easy to explore the old town including the temples and the big prayer wheel, and offers the added convenience of free underground parking. Check-in was smooth and hassle-free using a translation app, with friendly and helpful staff. The rooms are well-equipped with underfloor heating, ensuring a cozy atmosphere, and the air conditioning system includes oxygen regulation, which is particularly beneficial at high altitudes in case of AMS. However, there are a few minor downsides. The hotel does not offer a proper international breakfast, and the reception is somewhat difficult to find, especially for foreigners like us. Additionally, housekeeping did not replenish shower gel, amenities, or coffee in the room during our stay. Despite these small issues, the hotel provides outstanding value for money, and we would happily stay here again!

The room has a clean bed, clean bathroom, new toilet, and a humidifier to balance the humidity in the room. It is convenient to travel to the old city and tourist attractions. The service is friendly and the staff can communicate and provide information in English.

Convenient location to visit the old town or grab a bus/taxi to move around.

For the cost of 110 usd+ / night & premium rating on Trip.com, this hotel is very bad in any aspects: services, location, facilities and cleanliness. - Services: front-desk was bad, no one speak English (if this is receiving Foreign Guests, at least should speak some). No one help us to carrying luggages to the room, no introducing on what services that the hotel provide & breakfast are terrible (very poor choices for foods, and foods are cold). - Location: near Dukezong Ancient Town, however, not like they said: "in the commercial zone" =＞ actually all shop are closed, It likes a abandonned town, just hotel openning. - Facilities: feel like long time no maintenances, room is smell bad with the mixing smells of old car and smoke in room. - Cleanliness: the WCs was totally wet after they do the room cleaning (no proper cleaning afterall) Hence, this hotel is super bad for the price + rating they currently are. THEY are more like a BUDGET INN.

The hotel was perfect for us, especially its location. The room size was good. To improve, I would suggest they offer laundry service in the future as we couldn't wash our clothes here.Thanks!

Very helpful staff, very clean and comfortable.

Satisfied

The hotel has ethnic minority characteristics and a great location, right next to the ancient city, making travel very convenient! The girl at the front desk was very enthusiastic, helping us carry our suitcases all the way to the room and providing good travel advice!

The room is very spacious and the decoration is quite unique. The hotel is very close to the ancient city, just two steps away. There is also oxygen supply in the hotel, and commuting is convenient. The overall experience is good.

Parking is convenient, check-in is fast, the room is comfortable, the environment is good, it is close to the ancient city, there is oxygen supply, it is the first choice for check-in, and I am very satisfied with the hotel. The service at the front desk of the hotel is very enthusiastic and meets the needs. The service attitude is particularly good and I am very satisfied. The hotel breakfast is self-service with a wide variety. I especially recommend the local specialty small pot rice noodles, which are delicious. This stay experience is very good and I will come again next time!

The hotel near the ancient city has warm and thoughtful service. The room is large and clean. There is also diffuse oxygen supply, humidifier, heater, tatami rest table. Fruit ginger tea is also given when checking in. Check-out is also delayed. Thanks

The hotel service is very good. The heater was turned on in advance before entering the room. There is also oxygen supply in the room, which is very good. It not only solves the problem of cold weather and lack of oxygen in the plateau area, but also has a good location. It is near the ancient city and parking is convenient. The staff is enthusiastic and took the luggage actively, and also gave some suggestions for tourist attractions.

The price/performance ratio is very high. The front desk is online 24 hours a day. There is no need to worry that the elderly cannot find anyone. Knowing that we are elderly, we noted the room requirements in advance before checking in. It is very considerate to arrange 2 rooms together. The hotel's breakfast is very rich, combining Chinese and Western. The breakfast rice noodles are especially delicious. Both the room and the breakfast room have a good environment. The front desk also provides free ginger tea and fruit. Check-in was fast. The service attitude was very enthusiastic. I am very satisfied with my stay!

First of all, the hotel has complete facilities and the decoration style is *******. The street photos are very good. I recommend it. Secondly, the service of the girl at the front desk was good. She picked us up in the ancient city and helped us push the luggage all the way and sent it to the room. I was really a little bit high sick after walking all the way. The room is diffused oxygen supply. I felt much more comfortable after lying on the bed for a while. I am glad to choose this hotel. It solved my worries. So choosing a location is very important. I recommend this hotel