lyf by Ascott Hongqiao Shanghai NECC Reviews

Response from Property: 客官非常抱歉，讓您在下榻入住期間有了不愉快的體驗，酒店管理層非常重視您提到的問題並第一時間和有關部門進行確認。這是不符合我們的衞生標準和要求的。酒店客房布草都是堅持專業洗滌，一客一換，並且定期會對房間進行消殺。我們定會加強包括角落在內的所有細節衞生處理，確保每一間客房都能夠達到衞生要求，並以最乾淨整潔的一面呈給每一位選擇信任我們的客户朋友們。您在入住期間，房間有任何問題也可反饋給前台，我們定會第一時間為您處理或安排換房。另外，酒店目前提供兩種形式的早餐供您自由選擇：第一種：萬怡酒店自助早餐（距離380米，步行約4分鐘，早餐開放時間為6：30-10：00），第二種：提前打包套餐（前台自取）。再次向您致歉，並期待在不久的將來，還能再次選擇上海中建lyf虹橋酒店，我們將為您帶來不一樣的入住體驗，祝您生活愉快。

Response from Property: Hello, our hotel is ideally located, a 15-minute walk from the National Exhibition and Convention Center, National Exhibition and Convention Center Station (Line 2 and Line 17), Panlong Road Station (Line 17), and the Shouwei Outlets. It's also a 15-minute drive from key transportation hubs and business districts such as Hongqiao Tiandi, Panlong Ancient Town, Vanke Sky City, Hongqiao Railway Station, and Hongqiao International Airport. As a newly opened, internet-famous design hotel under the Ascott umbrella, we offer a 24-hour front desk, Wi-Fi, a shared laundry room, refrigerators, meeting rooms, office space, and free underground parking. All rooms feature exterior windows and Kohler bathroom fixtures, and we offer a rich buffet breakfast.

Response from Property: 客官儂好，酒店地理位置優越，15分鐘步行可達國家會展中心、2號線及17號線國家會展中心站、17號線蟠龍路站、首位奧特萊斯。15分鐘車程可達虹橋天地、蟠龍古鎮、萬科天空之城、虹橋火車站、虹橋國際機場等核心交通樞紐及商務區。作為雅詩閣旗下新開業的網紅設計型酒店，配備24小時前台、無線wifi、共享洗衣房、冰箱、會議室、辦公場地以及免費地下停車場，客房內全部為外窗採光，配備科勒品牌衞浴，自助早餐品種豐富。

Response from Property: Dear guest, thank you very much for staying with us! The hotel will strengthen the training of room service staff and present the cleanest and tidy side to every customer who chooses to trust us. If you encounter any problems during your stay, you can also contact our 24-hour front desk at any time, and we will solve it for you as soon as possible. Thank you again for taking the time to give us suggestions, and we look forward to choosing Shanghai Zhongjian Lyf Hongqiao Hotel again in the near future. We will bring you a different stay experience and wish you a happy life.

Response from Property: 客官儂好，酒店地理位置優越，15分鐘步行可達國家會展中心、2號線及17號線國家會展中心站、17號線蟠龍路站、首位奧特萊斯。15分鐘車程可達虹橋天地、蟠龍古鎮、萬科天空之城、虹橋火車站、虹橋國際機場等核心交通樞紐及商務區。作為雅詩閣旗下新開業的網紅設計型酒店，配備24小時前台、無線wifi、共享洗衣房、冰箱、會議室、辦公場地以及免費地下停車場，客房內全部為外窗採光，配備科勒品牌衞浴，自助早餐品種豐富。

Response from Property: 客官儂好，酒店地理位置優越，15分鐘步行可達國家會展中心、2號線及17號線國家會展中心站、17號線蟠龍路站、首位奧特萊斯。15分鐘車程可達虹橋天地、蟠龍古鎮、萬科天空之城、虹橋火車站、虹橋國際機場等核心交通樞紐及商務區。作為雅詩閣旗下新開業的網紅設計型酒店，配備24小時前台、無線wifi、共享洗衣房、冰箱、會議室、辦公場地以及免費地下停車場，客房內全部為外窗採光，配備科勒品牌衞浴，自助早餐品種豐富。

Response from Property: We sincerely apologize for your unpleasant stay. The hotel management takes your concerns very seriously and has promptly confirmed them with the relevant authorities. The noise issue you reported may be due to issues with the room structure or external construction. If you require it, please contact the hotel front desk, and we will provide earplugs to mitigate the noise impact on your rest. If you still prefer, we will prioritize quieter rooms next time. Furthermore, we will ensure that every detail, including the cleanest and most tidy, is maintained for every guest who trusts us. We apologize again and look forward to welcoming you back to Shanghai Zhongjian lyf Hongqiao Hotel in the near future. We are committed to providing you with a unique stay experience and wish you a pleasant stay.

Response from Property: 客官儂好，酒店目前為住店客人提供中建萬怡酒店自助早餐（距離lyf酒店380米，步行約4分鐘），早餐品種豐富可供您自由選擇。lyf，作為千禧一代年輕公寓品牌，我們始終追求平易近人並充滿活力，關注服務品質與客户體驗。酒店位於中建企業天地園區內，環境舒適安靜。地理位置優越，15分鐘步行可達國家會展中心、2號線及17號線國家會展中心站、17號線蟠龍路站、首位奧特萊斯。作為雅詩閣旗下新開業的網紅設計型酒店，配備共享洗衣房、會議室、辦公場地以及免費地下停車場，客房內全部為外窗採光，熱切期待您的再次光臨！

Response from Property: Hello, the hotel is strategically located, with a 15-minute walk to the National Exhibition and Convention Center, Line 2 and Line 17 National Exhibition and Convention Center Station, Line 17 Panlong Road Station, and First Outlets. It is a 15-minute drive to Hongqiao Tiandi, Panlong Ancient Town, Vanke Sky City, Hongqiao Railway Station, Hongqiao International Airport and other core transportation hubs and business districts. As a newly opened online celebrity design hotel under Ascott, it is equipped with a 24-hour front desk, wireless wifi, shared laundry, refrigerator, conference room, office space and free underground parking. All rooms are illuminated by external windows, equipped with Kohler brand bathroom, and a rich variety of buffet breakfast.

Response from Property: 客官儂好，酒店地理位置優越，15分鐘步行可達國家會展中心、2號線及17號線國家會展中心站、17號線蟠龍路站、首位奧特萊斯。15分鐘車程可達虹橋天地、蟠龍古鎮、萬科天空之城、虹橋火車站、虹橋國際機場等核心交通樞紐及商務區。作為雅詩閣旗下新開業的網紅設計型酒店，配備24小時前台、無線wifi、共享洗衣房、冰箱、會議室、辦公場地以及免費地下停車場，客房內全部為外窗採光，配備科勒品牌衞浴，自助早餐品種豐富。

Response from Property: Hello, the hotel is strategically located, with a 15-minute walk to the National Exhibition and Convention Center, Line 2 and Line 17 National Exhibition and Convention Center Station, Line 17 Panlong Road Station, and First Outlets. It is a 15-minute drive to Hongqiao Tiandi, Panlong Ancient Town, Vanke Sky City, Hongqiao Railway Station, Hongqiao International Airport and other core transportation hubs and business districts. As a newly opened online celebrity design hotel under Ascott, it is equipped with a 24-hour front desk, wireless wifi, shared laundry, refrigerator, conference room, office space and free underground parking. All rooms are illuminated by external windows, equipped with Kohler brand bathroom, and a rich variety of buffet breakfast.

Response from Property: 客官儂好，非常抱歉讓您在下榻入住期間有了不愉快的體驗！酒店管理層非常重視您提到的問題並第一時間和有關部門進行確認。很抱歉由於當天熱水用量比較大可能造成水温不穩定，您在入住期間，如有任何需求都可以致電前台，我們定會第一時間安排人員維修。我們也會加強對酒店設施設備的檢查維護，確保不再出現類似問題。再次向您致歉，並期待在不久的將來，還能再次選擇上海中建lyf虹橋酒店，我們將為您帶來不一樣的入住體驗，祝您生活愉快。

Response from Property: Appreciate for your comments，lyf by Ascott Hongqiao Shanghai NECC is in close proximity to the Great Hongqiao transportation hub, making it a prime location with easy accessibility. A 15 minute walk leads to the National Convention and Exhibition Center, the East Xujing Road Station of Metro Line 2, Panlong Road Station of Metro Line 17 and SHOWAY Outlets. A 15 minute drive can reach core transportation hubs and business districts such as The Hub Hongqiao, Panlong Ancient Town, Hongqiao Railway Station, and Hongqiao International Airport. As a newly opened influence design hotel under the Ascott brand, it is equipped with a shared laundry room, conference room, office space, and free underground parking. All rooms are lit by external windows, and there are a variety of breakfast buffet options. And we offer 24-hour front desk，free Wi-Fi，emergency currency exchange，tour recommendation service，pickup & taxi service. Really hope to see you again.

Response from Property: Appreciate for your kindly comments，lyf by Ascott Hongqiao Shanghai NECC is in close proximity to the Great Hongqiao transportation hub, making it a prime location with easy accessibility. A 15 minute walk leads to the National Convention and Exhibition Center, the East Xujing Road Station of Metro Line 2, Panlong Road Station of Metro Line 17 and SHOWAY Outlets. A 15 minute drive can reach core transportation hubs and business districts such as The Hub Hongqiao, Panlong Ancient Town, Hongqiao Railway Station, and Hongqiao International Airport. As a newly opened influence design hotel under the Ascott brand, it is equipped with a shared laundry room, conference room, office space, and free underground parking. All rooms are lit by external windows, and there are a variety of breakfast buffet options. And we offer 24-hour front desk，free Wi-Fi，emergency currency exchange，tour recommendation service，pickup & taxi service. Really hope to see you again.