Shanghai Wujiaochang INNO Chuangzhi Atour X Hotel Guest Reviews
4.8/5
Excellent
1060 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(1060)
Positive reviews(1047)
Reviews with photos/video(86)
Friendly front desk staff(130)
Delicious breakfast(126)
Quiet & comfortable(94)
Easy to get around(86)
Close to metro(67)
Convenient parking(63)
Good Internet(46)
Great air circulation(24)
Negative reviews(13)
Guest User
Elegant King Room
Stayed in Aug 2024
Business travelers
27 review
4.0/5
Very Good
Posted on Aug 30, 2024
The hotel location is good.
The room space is small & the breakfast is so so.
Response from Property: Dear Duoyou: Hello! Thank you for your review and sharing. We are sorry that we cannot give you a satisfactory experience. We deeply regret that you have booked the smallest room type in our house, which is relatively small in area. Xiaoduojia has several room types, and the sizes of different room types are also different. Next time you can experience other room types in Xiaoduojia. We have made adjustments to breakfast and strictly controlled the quality of the dishes. We are really sorry for giving you a bad stay experience. We also sincerely hope that you will give us another chance to witness our growth and look forward to seeing you again. I wish you a happy life!
Treeporn
Deluxe King Room
Stayed in Oct 2023
Couples
4 review
5.0/5
Outstanding
Posted on Oct 6, 2023
All good , very clean , the staffs are all helpful and nice
Response from Property: Hello, dear friends~ Thank you for choosing Duoerjia for this trip. It is Duoer's honor to satisfy you~ The hotel is located at No. 289 Guoxia Road, Wujiaochang, Shanghai, which is a university-intensive area in Shanghai. It is within walking distance to Metro Line 10~ The breakfast at Duoer's is a semi-buffet breakfast that combines Chinese and Western styles, and the taste is pretty good~ Because of you, Atour's tomorrow will be even better, and I look forward to meeting you again~
AMINE 王
Elegant King Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
A good customer service, staff always smiling. I highly recommend it ❤️🌹
很好的酒店👌
Response from Property: Dear Duoyou: Thousands of words can be put into one sentence. Thank you for choosing Atour among the many hotels. Thank you for your thoughtful review. We will actively correct the shortcomings and provide better services to every Duoyou. , better rooms, and timely improvements. At the same time, Duoer also needs the guest to give opportunities for improvement and improvement. We look forward to your stay again.
Mandog
Elegant King Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 4, 2024
👍good 👍👍👍
Bo
Elegant King Room
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 11, 2023
Fast speed wifi.
Guest User
Elegant King Room
Stayed in Mar 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 12, 2023
very good
Yikemengqiuer
Elegant King Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 4, 2023
Good.
Guest User
Guestroom (2 Beds)
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The room is not big, the accommodation of Atour is stable as expected... Fudan University, Tongji University, ** Group, Bilibili are nearby... Parking is convenient, you can park at the door of the hotel... There are several simple meals nearby, self-driving is OK
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Guest User
Executive Twin Bed Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Environment: The hotel is next to Wujiaochang, and it is very convenient and fast whether taking the subway or going shopping
Facilities: Overall, the facilities are quite new! The bed is really super comfortable, the pillows are soft, and the quilt is skin-friendly. I haven't had such a good sleep for a long time!
Service: From check-in at the front desk, to breakfast, to check-out, everything went very smoothly. The service attitude of each staff member is very good! I called room service and they delivered the supplies I needed super quickly
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Response from Property: Dear guest, thank you for your unreserved praise for Duoer, hehe! Duoer is so happy. Duoer is so touched to see your support and recommendation! Duoer's efforts have finally been recognized, but Duoer will not be proud. We will continue to work hard and strive to become the favorite of our guests! Looking forward to your next visit!
serein.ᴹᵉᵉᵗ
Elegant King Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Very satisfied, the service is very good, the facilities are complete, their bedding is really comfortable, especially the pillows. I plan to choose Atour as my first choice when I travel to other cities in the future.
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Guest User
Executive Twin Bed Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 1, 2024
I checked in on my birthday and was given a cake and lots of fruit. The service was very good. The facilities are also relatively new.
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Response from Property: Thank you for your 5-point review of Duoer. Your recognition is Duoer's goal and motivation. Duoer believes that guests are family members and make every trip feel like home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere different from other hotels. I hope to meet you again. Duoer is waiting for you.
Guest User
JIMU King Bed Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Atour's attentive service as always, the room is spacious, the facilities are relatively new, the location is very good, right next to the subway, quiet and comfortable, and I was upgraded to a suite for free. I am very satisfied
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Response from Property: I am so happy! Thank you very much for your recommendation and strong support for Atour Hotel. The hotel is located in a bustling area, with the bustle and convenience of the city. In the room, you can get a peaceful sleep. The hotel has a rich breakfast buffet, and you can enjoy a rich breakfast, which makes the day a pleasant start! Home is a sheltered harbor and a warm nest. Home is where there is love. Atour Hotel has always hoped to use its caring and warm heart to become the home away from home in your heart. Looking forward to your next return home!
Guest User
Deluxe King Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The service is very considerate ~ The environment is also good, the front desk is very gentle and patient. The bedding in the room is very comfortable, and the rest is very comfortable. The lobby smells good. You should also eat breakfast in the morning. It is highly recommended
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Response from Property: Thank you very much for your praise of Duoer. As the saying goes: It is a great pleasure to have friends from afar. Your affirmation is our greatest motivation. The so-called "Atour Hotel" means "Atour hotel, at our hotel". Atour attaches great importance to your "on the road" travel experience, and strives to bring you surprises, warmth and touching moments. I am very happy to see your good comments on us. Duoduo understands that there is "a long way to go" on the road of service, and will "stay true to our original aspiration and forge ahead."
Guest User
Elegant King Room
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The room is clean and tidy, the facilities are very new, and the surrounding environment is also beautiful. It is recommended to stay here.
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Response from Property: Thank you for your good comments. It is the duty of all Duoer to provide comfortable and superior environment and service for every guest staying in Duoer Hotel. Duoer is committed to providing you with a cordial and thoughtful stay experience, creating a warm feeling of home away from home so that you can enjoy your trip with satisfaction. Duoer will, as always, welcome you again with a cordial smile, thank you.
Dingyuchu
Elegant King Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 17, 2024
I came to this Atour on a business trip. It was already late, and I was at a loss about parking. Fortunately, the front desk of Atour called in advance to ask when I would arrive and if I had a car, so I could ask the front desk to take me to the free parking lot. When I arrived at the hotel, the front desk said that it was so cold to drink a cup of warm honey water to warm up. When I heard this, although my body was cold, my heart was melted by the warmth of the front desk. I really didn't expect Atour's service to be so good. The room was also very comfortable. When I left the hotel, they also gave me water and souvenirs. There are only a few hotels that can match these small heartwarming actions. I decided to stay at Atour every time I go on a business trip. Atour makes me feel the warmth of home! Thumbs up for Atour employees! !