Cordis Shanghai Hongqiao Reviews

Response from Property: Dear Guest,Thank you for taking the time to share your experience at Cordis, Shanghai Hongqiao. We’re delighted to hear that you found our location convenient and enjoyed the comfort of your room. It’s also wonderful to know that our room service met your expectations.We appreciate your honest feedback regarding the pricing of our food. We strive to provide high-quality dishes that offer great taste and value, and your comments help us in continually improving our offerings.We hope to welcome you back soon for another enjoyable stay.Warm regards, Cordis, Shanghai Hongqiao Team

Response from Property: Dear Guest,Thank you for choosing Cordis, Shanghai Hongqiao, and for sharing your feedback. We’re glad to hear that you found your room clean and comfortable. However, we apologize for the lack of detailed information provided during check-in. We strive to offer a warm and informative welcome, including clear directions to facilities and essential details like the WiFi password, so it’s disappointing to learn we fell short in this area.Your comments are valuable and will help us improve our front desk service to ensure every guest feels well-informed and cared for from the moment they arrive. We hope to have the opportunity to welcome you back and provide a more seamless and attentive experience.Warm regards, Cordis, Shanghai Hongqiao Team

Response from Property: Dear Guest,Thank you for taking the time to share your wonderful feedback about your stay at Cordis, Shanghai Hongqiao! We are thrilled to hear that you enjoyed our facilities, including the international standard fitness center and swimming pool. It’s great to know that you found your room spacious and comfortable.We take pride in our convenient location, and we’re glad that you found it easy to access both the train station and the airport. Our goal is to provide a seamless experience for our guests, and your comments reinforce our commitment to quality service.We look forward to welcoming you back on your next visit! If there’s anything specific you would like to experience during your next stay, please feel free to let us know.Warm regards, Cordis, Shanghai Hongqiao Team

Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback about your recent stay at Cordis, Shanghai Hongqiao! We are thrilled to hear that you enjoyed our excellent location, especially the proximity to the rail station and other conveniences. Your suggestion regarding improved signage from the rail station to the lobby is greatly appreciated, and we will certainly look into enhancing this for our future guests. We are also delighted to know that our front desk team provided you with professional and excellent service. It’s always our goal to ensure that our guests feel welcomed and well taken care of during their stay. It’s great to hear that you found the room to be spacious, well-equipped, and comfortable. We take pride in maintaining high standards of cleanliness and providing amenities that enhance our guests’ experience, such as the tea and coffee in the room. Thank you for your kind recommendation! We look forward to welcoming you back on your next visit to Shanghai. If there’s anything more we can do to make your stay even better, please don’t hesitate to let us know. Warm regards, The Cordis, Shanghai Hongqiao Team

Response from Property: Dear guest, thanks for choosing Cordis Shanghai Hongqiao and share your great comments. We are so glad to hear that you like our hotel! Looking forward to seeing you in our hotel soon in near future.

Response from Property: Dear guest, thanks for choosing Cordis Shanghai Hongqiao and share your great comments. We are so glad to hear that you like our hotel! Looking forward to seeing you in our hotel soon in near future.

Response from Property: Dear guest, first of all, thank you for choosing our hotel and sharing your comments! It is an honor to have your recognition of our hotel and we look forward to your next opportunity to stay with us!

Response from Property: Thank you for your kind words! We're delighted you enjoyed your stay at Cordis, Shanghai Hongqiao and hope to welcome you back soon.

Response from Property: Dear Guest,Thank you for your wonderful review of Cordis, Shanghai Hongqiao. We're delighted to hear that you enjoyed the spacious, modern, and comfortable design of our rooms. It's great to know that our location made your stay convenient and enjoyable, with easy access to restaurants, shops, coffee spots, the subway, train station, and Terminal 2.We truly appreciate your kind words and hope to welcome you back soon for another amazing stay.Warm regards, Cordis, Shanghai Hongqiao Team

Response from Property: Dear Guest,Thank you so much for sharing your wonderful experience at Cordis, Shanghai Hongqiao. We're delighted to hear that our convenient location near Hongqiao train station and airport made your travels easier. It's also great to know you enjoyed the nearby shopping and dining options, as well as the cleanliness and comfort of our hotel.Your high recommendation means a lot to us, and we look forward to welcoming you back on your next trip to the Hongqiao area.Warm regards, Cordis, Shanghai Hongqiao Team

Response from Property: Dear guest, thanks for choosing Cordis Shanghai Hongqiao and share your great comments. We are so glad to hear that you like our hotel! Looking forward to seeing you in our hotel soon in near future.

Response from Property: Dear Guest,Thank you for choosing Cordis, Shanghai Hongqiao for your second stay and for sharing your experience with us. We’re delighted to hear that this time you received the amenities you were expecting and that it made your stay more enjoyable. We sincerely apologize for the inconvenience during your first visit when the amenities were not provided as expected. Your feedback is very important to us, and we have taken steps to ensure that all our guests receive the full range of amenities consistently.It’s wonderful to know that we could make your second stay perfect, and we truly appreciate your continued trust in us. We look forward to welcoming you back to Cordis, Shanghai Hongqiao in the near future and providing you with another exceptional experience.Warm regards, Cordis, Shanghai Hongqiao Team

Response from Property: Dear Guest, Thank you so much for your wonderful review of Cordis, Shanghai Hongqiao. We are truly delighted to hear that you and your family felt like royalty during your stay and that our express check-in service on level 11 made your arrival smoother and more comfortable. Our team takes great pride in providing professional and warm service, and we will be sure to share your kind words with everyone, especially the staff member who attended to you. We’re glad you found our robot delivery service convenient—it’s great to know that this modern touch added to your overall experience. It’s also very rewarding to learn that Cordis has become your benchmark for a great hotel after your recent travels. Thank you for mentioning the surroundings as well. While the vicinity may be quieter, we hope the comfort and luxury inside the hotel more than made up for it. We look forward to welcoming you back on your next visit to Shanghai for another memorable stay. Warm regards, Cordis, Shanghai Hongqiao Team

Response from Property: Thank you for taking the time to share your feedback regarding your recent stay at Cordis, Shanghai Hongqiao. We sincerely apologize for the inconveniences you experienced, and we appreciate your insights as they help us improve our services. We are sorry to hear about the issue with the cigarette smell in your room. Our team is committed to providing a smoke-free environment, and we will address this matter with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness and comfort. We also appreciate your comments regarding breakfast. We strive to offer a diverse selection, and your suggestions will be taken into account as we work on enhancing our menu options. Regarding the challenges you faced with communication at the front desk, we apologize for any misunderstandings. We value our international guests and are committed to improving our staff's ability to assist in English. Your feedback will be shared with our team to ensure that we provide better support in the future. We are glad to hear that you found our location convenient for accessing the Hongqiao Railway Station and Shanghai Hongqiao Airport. We understand that travel times can vary, especially during rush hour, and we appreciate your understanding in this matter. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.