Nostalgia Hotel(Shanghai Fudan University） Reviews

Response from Property: 【免費零食、停車、宵夜、自助洗衣】尊敬的時光家人，您好！非常感謝您對我們酒店的認可！我們一直致力於為每一位客人提供真誠、貼心的服務，確保您在酒店的每一刻都能感受到我們的關懷和熱情。您的滿意是對我們最大的肯定，也是我們不懈追求的目標，我們將繼續努力，為您提供更加優質、貼心的服務，我們酒店裝修風格採用了懷舊復古的老上海風格，非常感謝您的衞生好評，我們一直秉承着對每一位房客住宿體驗的高度關注。我們不僅在營造唯美的環境上下足功夫，更在衞生清潔方面精益求精，每一件房間用品都經過精挑細選。咱們房間裏的淋浴間，洗手間和洗漱台，三區都是乾濕分離的喔，保證乾淨的同時還可以更便利。咱們的床墊都是夢百合的零壓床墊，枕頭也是夢百合的零壓枕，可以更好的輔助您的睡眠。我們始終堅持用心 服務每一位顧客，讓您在小家的每一次入住都充滿温馨和舒適。並且房間裏面有免費的小零食和飲品和洗臉巾提供，您都可以放心使用。咱們早餐是中西自助的，涼菜、熱菜、葷素搭配、糕點、水果、現煮現吃的餛飩麪條等等，很高興能得到您的認可。再次感謝您的好評和支持！我們期待您的再次光臨，也會繼續努力！

Response from Property: 【免費零食、停車、宵夜、自助洗衣】尊敬的時光家人，您好!非常感謝您對我們酒店的支持，您的好評是我們不斷進步的動力。咱們房間裏的淋浴間，洗手間和洗漱台，三區都是乾濕分離的喔，保證乾淨的同時還可以更便利。咱們的床墊都是夢百合的零壓床墊，枕頭也是夢百合的零壓枕，可以更好的輔助您的睡眠。酒店房間裏的零食飲料都是免費的（包括冰箱裏的飲品），我們酒店一樓餐廳21:00-23:00提供免費的夜宵，有現煮的麪條、餛飩、粥等，歡迎品嚐哦。希望在這次上海之旅中，時光漫步給您帶來甜美而又温馨的回憶，時光漫步S酒店全體員工期待與您的再次相遇!

Response from Property: [Free snacks, midnight snacks, parking, self-service laundry] Dear guests, hello! Welcome to the Shanghai store of Time Walk Nostalgia Theme Hotel! Thank you very much for your 5 points of praise! Giving you a good feeling of staying is our happiest thing. Good service has always been our pursuit. We are very satisfied with the fact that we can warm you in some small details. We will also work harder and carefully to provide you with more perfect services. For the convenience of time fans, our hotel is free of deposit and room inspection during the stay. There is no charge in the room. You can use it with confidence. Thank you very much for your support and affirmation of Time Walk. We will continue to work hard and become better. We are serious about being a hotel, and we will not stop moving forward. Thank you for taking the time to evaluate us. Time Walk Hotel has always adhered to the belief of excellent service to create a unique and unforgettable experience for every guest. We are very honoured that you can have a good time in the hotel and look forward to your next visit.

Response from Property: [Free snacks, parking, supper, self-service laundry] Dear Shiguang family, hello! Thank you very much for your recognition of our hotel! Our team has always attached great importance to service attitude. They have received professional training and have a high degree of professional ethics. They always treat every guest with a smile and enthusiasm, ensuring that you can feel our care and enthusiasm every moment in the hotel. We will continue to work hard to live up to your praise for our hotel. Thank you again for your affirmation of the hotel, and look forward to visiting again. Wish you a pleasant journey!

Response from Property: [Free snacks, supper, self-service laundry] Dear guests, welcome to stay at Time Walk Shanghai Fudan University Wujiaochang Branch. Your recognition is the greatest motivation for our struggle, and your praise is the greatest encouragement for us. Time Walk S Hotel is a nostalgic hotel with service, safety and hygiene as the standard. Our hotel has a very advantageous location and convenient transportation. Our hotel has a cooperative parking lot for guests to park. We have warm mineral water in winter and iced mineral water in summer at the front desk. When you are tired after going out, there is a refrigerator in our hotel room. There are AD calcium milk, Jianlibao, etc. in the refrigerator to quench your thirst. There is a tea tasting area downstairs. There are no charged items in the hotel room, and there is no charge for supper and breakfast. There are also small gifts for the front desk to participate in activities. There are also books suitable for cultivating morality, beautiful scenery outside, and rich drinks in the hotel. What you see outside is infinite beauty, and what you return to the hotel is the warmth. Time Walk takes guests first and service wins as its principle. Satisfying every guest is our goal. If you have any questions, please feel free to dial "0" at the front desk on the room phone to contact us. We will continue to work hard to live up to your praise for our hotel. Thank you again for your affirmation of the hotel, and look forward to visiting again. Wish you a pleasant journey!

Response from Property: Dear Time Family, Hello! I am Xiao Shao, the store manager. We are very sorry that we failed to bring you a good experience during your stay. We have also held a targeted management meeting for the laundry problem you mentioned. We have realized that although we clean the clothes basket every day, we still cannot guarantee its cleanliness. At present, we have purchased disposable transparent bags to cover the clothes basket to ensure that each guest is changed. In the future, we will pay more attention to the work status and process of employees to ensure that every employee can serve every guest without distinction. If you have any questions during your stay, you can contact us at any time and we will solve them for you as soon as possible. Time Walk Hotel always puts the feelings of guests first. Our service concept is not to let guests leave with unhappy emotions. We are deeply sorry for not being able to solve your problems in the first place and bringing you a bad experience. We hope you can give us a chance to make up for it. Your feedback allows us to see the shortcomings and also spurs us to develop in a good direction. Thank you again for your feedback to us, and I hope to bring you a satisfactory experience every time in the future.

Response from Property: [Free snacks, parking, midnight snacks, self-service laundry] Dear Shiguang family, hello! Thank you very much for taking the time to share your review of our hotel. The decoration style of our hotel adopts the nostalgic and retro old Shanghai style. Thank you very much for your praise for hygiene. We have always been paying close attention to the accommodation experience of every guest. We not only put a lot of effort into creating a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. The shower room, toilet and washbasin in our room are separated into dry and wet areas, which ensures cleanliness and convenience. Our mattresses are all Mlily's zero-pressure mattresses, and our pillows are also Mlily's zero-pressure pillows, which can better assist your sleep. We always insist on serving every customer with heart, making every stay in your home full of warmth and comfort. There are also free snacks, drinks and face towels provided in the room, so you can use them with confidence. Our breakfast is a buffet of Chinese and Western food, with cold dishes, hot dishes, meat and vegetable combinations, cakes, fruits, freshly cooked wontons and noodles, etc. We are very happy to have your approval. Snacks and drinks in the room, such as AD calcium milk, Jianlibao, and rice crust, are provided free of charge. If you like, you can dial "0" on the landline to contact the front desk for replenishment. Our hotel provides Herborist's four-piece toiletries and care sets, just to give you a more comfortable stay experience. I wish you a happy life~

Response from Property: [Free snacks, parking, supper, self-service laundry] Dear Shiguang family, hello! Thank you very much for your support of our hotel. Your praise is the driving force for our continuous progress. The shower room, toilet and washbasin in our room are all separated into dry and wet areas, which can ensure cleanliness and convenience. Our mattresses are all zero-pressure mattresses from Mlily, and our pillows are also zero-pressure pillows from Mlily, which can better assist your sleep. Our first purpose is to serve our guests well, and guests come first. Every employee will treat guests with the most considerate service, and your happy stay is our biggest motivation. We always insist on serving every customer with our heart, so that every stay in your small home is full of warmth and comfort. Thank you again for your praise and support! We look forward to your visit again and will continue to work hard!

Response from Property: [Free snacks, parking, midnight snacks, self-service laundry] Dear Time Family, hello! Thank you very much for your support of our hotel. Your praise is the driving force for our continuous progress. The shower room, toilet and washbasin in our room are all separated into dry and wet areas, which ensures cleanliness and convenience. Our mattresses are all Mlily zero-pressure mattresses, and the pillows are also Mlily zero-pressure pillows, which can better assist your sleep. Snacks and drinks in the hotel room are free (including drinks in the refrigerator). The restaurant on the first floor of our hotel provides free midnight snacks from 21:00 to 23:00, including freshly cooked noodles, wontons, porridge, etc. You are welcome to taste them. I hope that Time Walk will bring you sweet and warm memories during this trip to Shanghai. All the staff of Time Walk S Hotel look forward to meeting you again!

Response from Property: [Free snacks, parking, midnight snacks, self-service laundry] Dear Shiguang family, hello! Thank you very much for taking the time to share your review of our hotel. The decoration style of our hotel adopts the nostalgic and retro old Shanghai style. Thank you very much for your praise for hygiene. We have always been paying close attention to the accommodation experience of every guest. We not only put a lot of effort into creating a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. The shower room, toilet and washbasin in our room are separated into dry and wet areas, which ensures cleanliness and convenience. Our mattresses are all Mlily's zero-pressure mattresses, and our pillows are also Mlily's zero-pressure pillows, which can better assist your sleep. We always insist on serving every customer with heart, making every stay in your home full of warmth and comfort. Thank you again for your praise and support! We look forward to seeing you again and will continue to work hard!

Response from Property: [Free snacks, midnight snacks, parking, self-service laundry] Dear guests, hello! Thank you very much for choosing to stay at Shanghai Time Walk Wujiaochang Hotel. Thank you very much for your review of our hotel! The decoration style of our hotel adopts the nostalgic and retro old Shanghai style. Thank you very much for your praise for hygiene. We have always been paying close attention to the accommodation experience of every guest. We not only put a lot of effort into creating a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. The shower room, toilet and washbasin in our room are separated into dry and wet areas. Because the rooms are located in different places and have different layouts, the bathroom and toilet of the sunny king-size room on the other side are separate. You can inform the front desk in advance when you come next time, and we will arrange the room for you in advance. If you have any questions during your stay, you can contact the front desk staff at any time and they will solve the problem for you by changing rooms as soon as possible to give you a satisfactory experience. Time Walk Hotel always puts guests’ feelings first, in order to offer the best products to the millions of customers who like Time Walk Hotel. We look forward to your visit again and hope you can give us a chance to make it up to you. We wish you a happy life!

Response from Property: [Free snacks, parking, midnight snacks, self-service laundry] Dear Shiguang family, hello! Thank you for your good review! Our team is very happy to hear that you approve of the hotel's location, front desk service and catering! In particular, you mentioned free parking and cost-effectiveness, which is exactly the convenient experience we hope to provide to every guest. It is our honor to add satisfaction to your journey! We look forward to meeting you again next time. We will continue to provide you with warm service to create a more perfect memory of your stay! I wish you a happy life and welcome home anytime! 😊

Response from Property: Dear Time family, hello! I'm Bolin, the store assistant. First of all, on behalf of all my partners, I would like to express my apologies to you. I'm very sorry that we couldn't give you a comfortable stay experience due to the sound insulation problem of the hotel. We have reported the sound insulation problem of the hotel you reported to the headquarters engineering, and we plan to add sound insulation strips and sound insulation cotton to the sewer pipes. We will definitely continue to follow up; about the problem you mentioned of not putting disposable toilet seats in the room, it is mainly because disposable toilet seats are disposable items. The city's cultural tourism here advocates environmental protection and requires that disposable items are not allowed in hotel rooms; however, this is also because we did not provide adequate training and did not actively ask for guests' needs. I will definitely carry out training with my front desk partners. Xiao Wang apologizes to you again and hopes that you can give us another chance to serve you. Your feedback has helped us see our shortcomings and also spurred us to develop in a better direction. Thank you again for your feedback. We hope to bring you a satisfactory experience every time in the future. We wish you good health and a happy family.

Response from Property: [Free snacks, parking, midnight snacks, self-service laundry] Dear Shiguang family, hello! Thank you very much for your recognition of our hotel! We have been committed to providing every guest with sincere and caring service, ensuring that you can feel our care and enthusiasm every moment of your stay in the hotel. Your satisfaction is the greatest affirmation to us and the goal we pursue unremittingly. Of course, thank you for your love of our midnight snacks. Our midnight snack time is from 21:00 to 23:00. We have handmade wontons, freshly cooked noodles, eggs, porridge, etc. We strive to warm the heart and stomach of every customer who comes to the store late at night. We will continue to work hard to provide you with better and more considerate services. Looking forward to seeing you again!