Shanghai Edition Hotel

Shanghai Edition Hotel Reviews

Shanghai Edition Hotel

No. 199 Nanjing Road East, Huangpu District, Shanghai, ChinaView Hotel Details
Shanghai Edition Hotel
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Shanghai Edition Hotel Guest Reviews

4.7/5
Outstanding
1181 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1181)
Positive reviews(1143)
Reviews with photos/video(490)
Delicious breakfast(103)
Near shopping area(92)
Well designed(87)
Convenient for shopping(78)
Friendly front desk staff(50)
Tasty restaurant(44)
Loved the night views(21)
Excellent afternoon tea(12)
Negative reviews(38)
Tltl10
Deluxe Room,1 King Bed
Stayed in Sep 2024
Couples
10 review
4.7/5
Amazing
Posted on Oct 22, 2024
There were bugs in the pool area and my friend and I got bitten. Don’t have enough clothes hooks inside bathroom
Guest User
Deluxe Room,1 King Bed
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Great hotel and great location! Will definitely come back.
Response from Property: Dear Guest, thank you for your wonderful feedback! We are delighted to hear that you enjoyed our personalised service and authentic design. Your kind words truly inspire our team to continue delivering exceptional experiences. We look forward to welcoming you back to our hotel on your next visit to Shanghai! Dennis Chou, Director of Rooms
Guest User
Premium City View Room, 1 King Bed
Stayed in May 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Mia at Edition was just amazing, very attentive to customer service. I have to thank the front desk for the update, just love the loft room. You can’t go wrong with Edition, especially their hospitality. Had a really enjoyable stay. Location was extremely convenient, right in the heart of East Nanjing Road, a stone throw to the Bund. Highly recommended.
6/7
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Dennis Chou Director of Rooms
Guest User
Premium City View Room, 1 King Bed
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Absolutely enjoyed our stay at the Shanghai Edition. Having stayed in a few hotels in Shanghai, I think this has one of the best location as it’s situated right in the middle of Nanjing Road. The hotel and room designs are warm and sophisticated but not over the top. The room looks very new and is well maintained. The warm service we received during the stay was commendable. Mia was very helpful and we were able to contact her via WeChat during our stay for any help needed. Shoutout to one of the staff at the rooftop bar (didnt manage to get his name) for his amazing service and generosity during our visit too. Perhaps the only thing below expectation was the hotel breakfast. Recommend to book without breakfast and enjoy the good food around shanghai. Would definitely want to return here again next time:)
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Dennis Chou Director of Rooms
Anonymous User
Deluxe Room,1 King Bed
Stayed in Apr 2024
Couples
112 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Prime location near The Bund with excellent service and amenities. However, the lobby and lift lighting were too dim for comfort. The overall experience was fantastic.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Assistant Front Office Manager
Guest User
Premium Bund View Room, 1 King Bed
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
If you're looking for a hotel to stay in Shanghai, I highly recommend the EDITION Hotel. The Bund View rooms offer an exceptional view, and the hotel is conveniently located near the Bund, making it easy to explore the area. What truly made this trip special, however, was the attentive and warm 1:1 escort service provided by Collin. He meticulously handled all my requests through WeChat, from dry cleaning and restaurant reservations to food delivery, always with a friendly smile. His professional attitude and thoughtful care ensured that I had a comfortable and enjoyable stay. If I stay here again, I would love to receive Collin's escort service once more. I wholeheartedly recommend this hotel.
Response from Property: Dear Guest, Thank you for sharing your experience! We're thrilled you enjoyed the Bund View and our convenient location. It’s wonderful to hear that Collin’s service made your stay special. We'll be sure to pass on your kind words to him. We look forward to welcoming you back! Dennis Chou Director of Rooms
Guest User
Deluxe Room,2 Queen Beds
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 12, 2024
I would like to thank the wonderful staff at The Shanghai Edition for making our stay truly exceptional. It's true what they say—you truly get what you pay for in this hotel. Right from the moment we arrived, Ms. Jackiee warmly welcomed us with her genuine kindness and provided outstanding assistance. Her helpfulness and warmth reassured us that we had made the right choice in booking our stay. Throughout our visit, Jackiee consistently went above and beyond to ensure our comfort and satisfaction. I also want to extend my thanks to Guest Relations, specifically Senia Selena, for her exceptional service during our check-in process. Senia efficiently handled all our requests, no matter how simple, and continually exceeded our expectations. Thanks to her, our visiting family had an incredible experience at your hotel and is already looking forward to returning. To the entire team, I want to commend you for your outstanding efforts. Your dedication and commitment to delivering exceptional service are truly commendable. Thank you for creating such a memorable stay for us.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Assistant Front Office Manager
Guest User
Deluxe Room,1 King Bed
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Must-go hotel in Shanghai. Best customer service and beautiful interior design!
Response from Property: Dear Guest, thank you for your wonderful feedback! We are delighted to hear that you enjoyed our personalised service and authentic design. Your kind words truly inspire our team to continue delivering exceptional experiences. We look forward to welcoming you back to our hotel on your next visit to Shanghai! Dennis Chou, Director of Rooms
Guest User
Deluxe Room,1 King Bed
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The best stay ever, from the good smell in lobby to the comfortable bed. The location is just right with view. Will be definitely coming back again.
Response from Property: Dear Guest, thank you for your wonderful feedback! We are delighted to hear that you enjoyed our personalised service and authentic design. Your kind words truly inspire our team to continue delivering exceptional experiences. We look forward to welcoming you back to our hotel on your next visit to Shanghai! Dennis Chou, Director of Rooms
Guest User
Deluxe Room,2 Queen Beds
Stayed in Jan 2024
Family
7 review
4.7/5
Amazing
Posted on Jan 7, 2024
Staffs are friendly and helpful. Breakfast is good. Free minibar and non-alcoholic beverages. We got a gift from the hotel when we checked out. Strategic location. Short distance to the bund and hotel just a doorstep to nanjing road.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Assistant Front Office Manager
JK MYS
Deluxe Room,2 Queen Beds
Stayed in Dec 2023
Family
13 review
4.2/5
Very Good
Posted on Dec 25, 2023
Fantastic location. Rooms with 2 Queen size beds which fits perfectly for 2A2C. Probably the best roof top bar in Shanghai with views of the Bund and across the river. Encountered a few issues but the team was quick to address it. Shout out to Chief Concierge, Ben which has been extremely helpful and hospitable.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Sincerely yours, The Shanghai EDITION.
Ecmy
Deluxe Room,1 King Bed
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Very comfortable and convenient hotel. International breakfast with very good choices of western and Chinese food.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION. We are delighted to learn that you had enjoyed your stay in with us and your compliments to our colleague Senia. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Sincerely yours, The Shanghai EDITION.
phuonglaof
Deluxe Room,1 King Bed
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
perfect
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Chris Zheng Assistant Front Office Manager
Guest User
Deluxe Room,2 Queen Beds
Stayed in Jun 2024
Family
12 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Location is good just at Shanghai famous spot and all staffs are very friendly.
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn that you had enjoyed your stay with us and the 5 score rating is highly appreciated. We will continuously improve our service as well as facilities from every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcoming you back in the very near future. Dennis Chou Director of Rooms
Lucy Antony
Deluxe Room,1 King Bed
Stayed in Oct 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Oct 29, 2023
Very modern hotel in excellent location. The lobby bar is not recommended
Response from Property: Dear valued guest, thank you for choosing The Shanghai EDITION! We are delighted to learn your feedback and suggestion. Please accept our sincere apologies for any inconvenience caused regarding to the Lobby bar experience and be assured that corrective training will be implement to ensure there are no future similar reoccurrences. Once again we regret the service shortcomings incurred but nonetheless, looking forward to welcoming you back in the future. Chris Zheng Guest Relations Manager