Yamatocho 27, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0802, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
50 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.0
Service9.1
Cleanliness9.3
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All reviews(50)
Positive reviews(48)
Reviews with photos/video(14)
Great location(23)
Convenient location(12)
Great service(9)
Awesome amenities(8)
Easy to get around(8)
Small room size(7)
Well designed(4)
Negative reviews(2)
Alialison
Premier King Room
Stayed in Jun 2024
Couple
19 review
10/10
Outstanding
Posted on Aug 1, 2024
Right in Gion! Very convenient:)
Loved the huge bed! This bed is probably the biggest I’ve seen in Japan 😂
Room was sufficient, they provided everything we needed, spacious enough to open two suitcases.
The hotel provides snacks and coffee at the lobby. Nice!
Huang
Japanese Style Moderate Double Room
Stayed in Apr 2024
Family
1 review
9.5/10
Amazing
Posted on May 23, 2024
A little gem of a hotel right in the middle of Kyoto! Location could not be better. The hotel itself is "Japan sized" (rooms are small) but the space is so cleverly used I spent more time marvelling at the efficiency in design than worrying about the lack of space. Service similarly was very efficient, what was provided was what was needed and done to a high standard. Rooms were not cleaned every day but nice fresh towels were provided every morning. There was no laundry service but there were excellent coin operated laundry machines. Would certainly stay here the next time I return to Kyoto!
Sze
Premier King Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 2, 2025
Love how it is located nearby Gion and tourist area.
Winky Nguyen
Moderate Twin Room
Stayed in Jul 2024
Traveling with friends
10 review
8.0/10
Very Good
Posted on Aug 8, 2024
The hotel is beautiful and well located, public bathroom issues also great. Staffs are super friendly and helpful.
On the other side, room is too small. Automatic toilet has very bad smell and cannot get rid of that smell. Drying machines at the laundry are super dirty, after washing and drying, tons of dust on my clothes.
Guest User
Moderate Twin Room
Stayed in May 2024
Couple
13 review
9.5/10
Amazing
Posted on Jun 17, 2024
Can‘t praise the Granbell Hotel enough. Great location. Nice stylish room. Reasonable price. We habe breakfast from a nearby Starbucks but the buffet looked ok. Laundry service in the basement.
Ming Sean
Moderate Twin Room
Stayed in Apr 2024
Solo traveler
5 review
9.0/10
Great
Posted on May 8, 2024
This is my second stay. I love the location, convenience to get around and the onsen in the basement.
My pet peeve is their procedure to take a CC deposit to make a restaurant reservation call which caused time wasted back and forth to find out the restaurant was fully booked.

Guest User
Japanese Style Moderate Double Room
Stayed in Nov 2023
Couple
23 review
10/10
Outstanding
Posted on Dec 26, 2023
Lovely staff, rooms a bit on the small side. Breakfast not great.
Ishan
Japanese Style Moderate Double Room
Stayed in Feb 2023
Solo traveler
7 review
10/10
Outstanding
Posted on Mar 13, 2023
Excellent Service. Good Location
Guest User
Moderate Twin Room
Stayed in Apr 2023
Traveling with friends
2 review
9.0/10
Great
Posted on May 10, 2023
The location of the hotel is very convenient. It is close to the train stations and bus stations. The temples are also within walking distance.
Xxjo_eyxX
Premier King Room
Stayed in Feb 2023
Couple
22 review
9.0/10
Great
Posted on Mar 14, 2023
Super good location and friendly staffs but is a trouble to go to the front desk to collect toothbrushes…,
Guest User
Moderate Twin Room
Stayed in Nov 2022
Family
1 review
7.5/10
Posted on Jan 1, 2023
Location is good.
Doma777
Premier King Room
Stayed in Feb 2025
Couple
45 review
10/10
Outstanding
Posted on Mar 3, 2025
Convenient transportation, lots of delicious food nearby. There is a good kebab shop in the alley next to it.
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qiyq
Moderate Twin Room
Stayed in Dec 2024
Family
9 review
8.5/10
Very Good
Posted on Jan 23, 2025
The room is not big but clean and tidy. The surprise is that there is a public bathing and showering area. It is not crowded and very comfortable. The only strange thing is that there is no electrical socket in the room.
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KKailvxingye
Premier King Room
Stayed in Jun 2024
Couple
7 review
7.7/10
Good
Posted on Sep 26, 2024
The location is very good, very close to Shijo Kawase-cho, and only a few minutes' walk to Hanami-koji. There are so many things to do around.
The service is semi-self-service, you have to put the garbage at the door yourself, hang the towel on the door handle every day, and you have to get your own toothbrush and water.
I want to complain about the service of this hotel. One day I went to the front desk to ask for a few bottles of water, but they said they were out... Several Southeast Asian waiters were a bit racist, and the service was quite differentiated.
The room is very small, you can refer to the pictures, but the bed is quite big. Anyway, in Kyoto, you mainly go out to walk around, and you just sleep when you come back. If you don't mind, you can make do with it.
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SHU LIN
Premier King Room
Stayed in Aug 2024
Couple
1 review
10/10
Outstanding
Posted on Sep 4, 2024
The hotel is in a great location and is very convenient to every attraction in Kyoto! The hotel room is very comfortable and I got a good rest! I am very happy to stay in this hotel. I want to find another opportunity to travel here with my family and stay in this hotel. The front desk staff is also very helpful❤️I am really satisfied with this👍