James Joyce Coffetel (Shanghai New International Expo Center flagship) Reviews
James Joyce Coffetel (Shanghai New International Expo Center flagship)
No.1121 Pujian Road, Pudong New Area, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
1136 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(1136)
Positive reviews(1115)
Reviews with photos/video(194)
Classy environment(115)
Friendly front desk staff(90)
Tasty coffee(85)
Delicious breakfast(64)
Quiet & comfortable(62)
Perfect for business trips(59)
Convenient parking(50)
Well designed(46)
Negative reviews(21)
Guest User
Feifan Double Room
Stayed in May 2025
Business traveler
1 review
8.5/10
Very Good
Posted on Jun 27, 2025
The room is comfort and sparkling clean. Breakfast a bit weak and unable to cope if guests a lot.
Response from Property: 尊敬的客人:您好!衷心感謝您入住我們酒店並給予點評。您對房間舒適乾淨方面的認可,是對我們酒店硬件設施與客房服務的高度肯定,這體現了我們團隊在客房清潔與維護工作上的努力取得了成效。然而,我們也注意到您指出早餐品種略少,且在客人較多時難以應付的問題。我們深知早餐作為酒店服務的重要環節,對客人的體驗有着至關重要的影響。目前,我們在早餐供應的規劃和執行上確實存在不足,未能充分考慮到高峯期的客流量情況。針對這一問題,我們酒店管理層已經召開專題會議進行討論,計劃在近期對早餐菜單進行重新設計與調整,增加更多種類的菜品,以滿足不同客人的口味需求。同時,我們會優化早餐供應流程,加強人員調配,確保在客流量較大時也能提供高效、優質的服務。您的反饋是我們不斷進步的動力,我們期待有機會再次為您服務,用實際行動證明我們改進的決心
Anonymous User
Business Suite
Stayed in Mar 2025
Family
11 review
8.5/10
Very Good
Posted on Apr 8, 2025
With a bit of motivational support, anyone can be prepared to embrace new challenges and ensure a positive service experience in the future.
Response from Property: Dear guest: Hello! Thank you very much for your valuable comments on our hotel! We are very happy to hear that you are satisfied with our service and feel the positive service experience provided by our hotel to guests. Your recognition is the greatest encouragement and support for us.
We have been committed to providing every guest with a comfortable, warm accommodation environment and thoughtful service. Your satisfaction is our goal and the driving force for our continuous progress.
At the same time, we also very much welcome you to continue to provide us with valuable opinions and suggestions during your future stay. We will continue to work hard to improve our services to ensure that every guest can enjoy a pleasant and unforgettable accommodation experience in our hotel.
Thank you again for your comments and support, and look forward to your next visit!
Guest User
Feifan Double Room
Stayed in Oct 2024
Couple
1 review
9.5/10
Amazing
Posted on Nov 10, 2024
This is a great hotel except I can’t tolerate cigarette smoke. Even though the Hotel room is non smoking the air vents send up a really strong smell of cigarette smoke. We will be in Shanghai for 11 more nights, but I won’t stay here agin because of that. Too bad. The location was ideal for us.
Response from Property: Dear guests: Hello! Thank you for choosing Zelin Hotel, we are very glad that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, but also thank you for your valuable suggestions to the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your second visit and patronage!
AmarettoIRL
Queen Room
Stayed in Feb 2024
Solo traveler
14 review
10/10
Outstanding
Posted on Apr 10, 2024
Stylish, warming and comfortable, this old Georgian Dublin themed boutique hotel, was a lovely place to stay on St Patrick’s weekend in a quiet area of Shanghai. A few thoughtful extras in the room, such as drip-coffee, creamer and a variety of teas, adds to a relaxed lounge vibe that you’ll also find in the lobby. Clever arrangement of bookshelves, armchairs and decoration makes for a calm, living-room feel to the otherwise open-spaced breakfast room and coffee bar. At a quick 15-20min taxi ride to Longyang Rd, the hotel is within easy reach of the high speed Maglev line to Pudong airport and several metro lines connecting you to your choice of destinations across the city. Definitely worth a visit for the classy international literature nerd, or those who simply enjoy a quiet place to rest up, after some busy days in town.
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Guest User
Feifan Double Room
Stayed in Apr 2024
Business traveler
2 review
9.5/10
Amazing
Posted on May 28, 2024
This hotel has a cool, vintage, coffee-shop inspired theme. It had all the amenities and the staffs are very supportive and friendly. Location is a bit far from metro if you walk, by bike it is okay. Really like the mattress.
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Dide
Feifan Double Room
Stayed in Aug 2023
Business traveler
13 review
10/10
Outstanding
Posted on Sep 4, 2023
It’s very nice place, comfortable, clean… room size is perfect….lil far from metro station but bus stop is very near .. awesome coffee…. Free
6/7
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Jagaas
Feifan Twin Room
Stayed in Oct 2023
Business traveler
57 review
10/10
Outstanding
Posted on Nov 25, 2023
Nice, clean, have a free coffee
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
TT
Feifan Double Room
Stayed in Jun 2023
Business traveler
9 review
8.5/10
Very Good
Posted on Jul 25, 2023
Nice hotel with some interesting furnishings. Room abit on the small side, bed very comfortable and shower had great water pressure. Breakfast was pretty basic for Shanghai hotels. Metro is far away 30 min walk. Take a didi taxi to Jing'an about 50 RMB /20min and to the mag lev airport train station is 15 RMB /5min. Overall ok stay in Pudong if you come by car or taxi.
Response from Property: Ah ah~It must have been my gimmick, not a five point review. Xiao Zhe will be very sad. Can you leave us a message with any suggestions? We will strive to do better and offer you a 5-point check-in experience next time.
Somko
Queen Room
Stayed in Aug 2023
Business traveler
4 review
9.0/10
Great
Posted on Sep 8, 2023
Location was best thing in this hotel. Also so clean and cozy.
Response from Property: Ah ah~It must have been my gimmick, not a five point review. Xiao Zhe will be very sad. Can you leave us a message with any suggestions? We will strive to do better and offer you a 5-point check-in experience next time.
Ulf
Feifan Twin Room
Stayed in Aug 2023
Family
1 review
10/10
Outstanding
Posted on Sep 9, 2023
Very comfortable stay
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
GuraInna
Queen Room
Stayed in Jul 2023
Solo traveler
2 review
9.5/10
Amazing
Posted on Aug 18, 2023
It was a great hotel. There's always clean.
Guys on reception were nice to me. I'm foreigner who don't know Chinese language so I was really worried about how I would explain in what I need. They help me with a taxi every time when I needed.
The food was really tasty too. So I recommend
this hotel. I’ll stay with there again in the next time.
Response from Property: Ah ah~It must have been my gimmick, not a five point review. Xiao Zhe will be very sad. Can you leave us a message with any suggestions? We will strive to do better and offer you a 5-point check-in experience next time.
Edogam
Feifan Zhexiong Double Bed Room
Stayed in Oct 2023
Business traveler
49 review
10/10
Outstanding
Posted on Nov 19, 2023
Very convenient place to visit the shanghai exhibition centre
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Bharath
Queen Room
Stayed in May 2023
Business traveler
2 review
9.0/10
Great
Posted on Jun 21, 2023
It’s a very a very good hotel and pleasant stay . More over the staff is very friendly to foreigners and listen very carefully. Worthy stay
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Solo_Leo
Feifan Double Room
Stayed in May 2023
Business traveler
97 review
5.5/10
Posted on Jun 17, 2023
Had tooth picks on the carpet. Not clean. Rooms smell moldy. Mixed me with someone else and checked us out without our permission.
Response from Property: Dear guest, thank you very much for taking the time to share your experience in the hotel. We are sorry for the problems you encountered during your stay, and we have communicated with relevant departments to thoroughly investigate the matter. The hotel will retrain and make sure the same kind of problem doesn't happen. We will continue to improve every detail, looking forward to your next visit.
Jose L Puig Vargas
Feifan Double Room
Stayed in Aug 2023
Business traveler
36 review
10/10
Outstanding
Posted on Sep 16, 2023
Great please… nice room, easy access. Nice for a couple of nights!
Response from Property: Dear friend: Hello, I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and enthusiasm can leave you with a beautiful memory. Looking forward to your next visit and wishing you all the best.