Courtyard Shanghai Hongqiao

Courtyard Shanghai Hongqiao Reviews

Courtyard Shanghai Hongqiao

No. 333 Panwen Road, Qingpu District, Shanghai, China, Qingpu District, Shanghai, ChinaSee Hotel Details
Courtyard Shanghai Hongqiao
Courtyard Shanghai HongqiaoCourtyard Shanghai HongqiaoCourtyard Shanghai Hongqiao
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1 night

Guest Reviews

9.4/10
Outstanding
1323 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1323)
Positive reviews(1282)
Reviews with photos/video(358)
Delicious breakfast(168)
Easy to get around(135)
Friendly front desk staff(109)
Perfect for business trips(78)
Close to airport(62)
Tasty restaurant(23)
Offers pick-up/drop-offs(16)
Delicious buffet(11)
Negative reviews(41)
小狐狸的玫瑰
Deluxe King Room
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 14, 2025
Great location, 8 mins away from Hongqiao Train station. Everyone we have met has been friendly, Tina at the front desk gave me her work cell# so I can order food using ******* app, they deliver using robots, very cute and efficient.
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Fion Yu Xuan
Deluxe Twin Room
Stayed in Jun 2025
Traveling with friends
3 review
8.5/10
Very Good
Posted on Jul 31, 2025
The associate that took our money for breakfast was very rude, but the others at the restaurant was very polite. The associates at the front desk also had great service.
Response from Property: Dear Guest：I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Delivery good service to every guest is important and I apologize that we did not fulfill that expectation during your visit. Your feedback will be shared with our team to improve if you would like to tell us details that we could do to make your stay more comfortable.My hope is the next time you come back, you will give us another chance to provide the guest experience we strive to deliver.SincerelyJenny Ying / Marcom Manager
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Business traveler
23 review
7.5/10
Posted on Jul 22, 2025
The hotel was good in general. However, upon checking out and requesting for a van to take us to Pudong airport through a partner service the hotel was advertising, the hotel staff couldn't help since it was less than 2 hours before. We requested help from the concierge to contact the van company and they booked us a car, but they didn't tell us the car they booked was just a regular taxi. Right before seeing the car, we even asked if this car was from the company. They said yes. We wish they could have been honest since we ended up paying 86 RMB more than the regular rate.
Response from Property: Dear Guest：I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Delivery good service to every guest is important and I apologize that we did not fulfill that expectation during your visit. Your feedback will be shared with our team to improve if you would like to tell us details that we could do to make your stay more comfortable.My hope is the next time you come back, you will give us another chance to provide the guest experience we strive to deliver.SincerelyJenny Ying / Marcom Manager
Travel77
Deluxe King Room
Stayed in May 2025
Business traveler
47 review
8.0/10
Very Good
Posted on Jun 28, 2025
It in a quiet place but hotel is very nice for what you pay. Very near from airport and also there’s a little nice hanging out place just 5-7 mins drive away
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
CELESTESIN
Deluxe King Room
Stayed in May 2025
Business traveler
8 review
8.0/10
Very Good
Posted on Jun 28, 2025
The hotel location is near to the Hongqiao exhibition center, quite a q quiet location. Overall is a good stay for the exhibiter.
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Mahesh Gangwani
Deluxe Twin Room
Stayed in Nov 2024
Business traveler
5 review
10/10
Outstanding
Posted on Dec 19, 2024
Excellent experience have been staying at this very same property when ever am in Shanghai
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Pammy22
Deluxe Twin Room
Stayed in Oct 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Dec 1, 2024
An excellent service, the staff were really helpful and the room was clean. Really enjoyed the breakfast the most 😋.
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Jaspreet.kor
Deluxe King Room
Stayed in May 2025
Solo traveler
8 review
8.0/10
Very Good
Posted on Jun 13, 2025
Nice hotel with good location near to necc near hongqiao railway station line 2 will stay again
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Anonymous User
Deluxe King Room
Stayed in Apr 2025
Booked for others
14 review
10/10
Outstanding
Posted on May 28, 2025
Overall! Top notch service. Fully satisfied. Everything is in order. Easy check in. Foods was good.
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Guest User
Deluxe King Room
Stayed in Apr 2025
Business traveler
12 review
10/10
Outstanding
Posted on May 11, 2025
Nice hotel with good breakfast. I m impressed with Wangzia who serve in the resraurant. She s very nice. The room s a bit small with 2 persons but overall its good and convenient .
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Charmaine Fen
Deluxe Twin Room
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on Jun 1, 2025
Clean and Comfortable beds. Nice decor in the room. Happy with the stay.
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Business traveler
47 review
10/10
Outstanding
Posted on Sep 20, 2024
Veer professional service and clean environment. Nice evening
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Teodor
Deluxe King Room
Stayed in Dec 2024
Business traveler
2 review
7.5/10
Posted on Jan 13, 2025
Everything was great, except the lobby and restaurant that were very very cold. The heating systems in the lobby and restaurant were not working.
Response from Property: Dear Guest,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Delivery good service to every guest is important and I apologize that we did not fulfill that expectation during your visit. Your feedback will be shared with our team to improve if you would like to tell us details that we could do to make your stay more comfortable.My hope is the next time you come back, you will give us another chance to provide the guest experience we strive to deliver.Sincerely, Jenny Ying / Marcom Manager
Shardul Chheda
Deluxe Twin Room
Stayed in Feb 2025
Business traveler
9 review
10/10
Outstanding
Posted on Mar 16, 2025
Big rooms, awesome breakfast and just 1km from NECC and metro station
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
William8228
Deluxe King Room
Stayed in Jun 2025
Business traveler
7 review
8.0/10
Very Good
Posted on Aug 1, 2025
Easy access to airport and train station
Response from Property: Dear Guest， On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.