To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(628)
Positive reviews(621)
Reviews with photos/video(80)
Friendly front desk staff(87)
Awesome amenities(73)
Delicious breakfast(56)
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Many amenities(18)
Well decorated(15)
Perfect for business trips(15)
Close to metro(11)
Negative reviews(7)
PEGGY Y.
Superior Double Bed Room
Stayed in Oct 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Dec 15, 2024
Overall stay was pleasurable. Room cleanliness is tiptop, design is good. Love everything about the room. Location is not bad, quite near to train station,walking distance & there are some restaurants around the hotel. It's easy to Didi to pick up from the hotel.
It's rather convenient. Recommended, very comfortable!
Response from Property: Dear Guests: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only to bring a different vacation experience to every guest, we are really very touched to see your satisfaction and affirmation, we will continue to work hard to always be ready for you to come back at any time.
Guest User
Business Double Bed Room
Stayed in Jun 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jul 16, 2024
Room design, amenities, everything is good. But lift broke down for a full day made us difficult to walk up and down with luggage.the second room we have got for an extra night smells cigarattes.
Response from Property: Dear guests:Sorry for the inconvenience,This elevator problem has been reported by the superior department and will be dealt with immediately.Have a good day.
Guest User
Standard Double Bed Room
Stayed in Jul 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Sep 13, 2024
The location is a little far from the metro station. There are supermarket and convenience stores nearby. The room is ok, but overall not a 4-star standard apparently.
Response from Property: Dear guests:Thank you for your comments. We will try our best to do it well.
Guest User
Business Double Bed Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
wonderful
Response from Property: Dear guests:thank you very much for your satisfaction ,Looking forward to see you next time。
rocayao8888
Deluxe Family Room
Stayed in Dec 2024
Family
11 review
3.5/5
Posted on Jan 2, 2025
Location and facilities: 10 minutes walk from the subway, and there are abundant home-style restaurants within 500 meters.
Lobby: Small and cozy
Room: The space layout and decoration design lack humanization, the family room space is irregular, the bathroom is large but empty, there is no towel rack, and the bathing clothes and towels can only be placed on the support board under the sink. The large area covered by the curtains is a solid wall, and there is only one small window in the corner of the wall, which makes the room stuffy. There is a platform in the bathroom. Although there are signs to remind you, you can trip over it if you are not careful. There is no phone, and it is inconvenient to contact the front desk. The water spout of the kettle splashes water, and there is a lot of stale water in the water tray and small refrigerator.
Advantages: smart toilet, smart voice control curtains, air conditioning, music, TV. The family room comes with breakfast for one person. The breakfast is relatively rich. There is a small induction floor lamp by the bed.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項工作,希望能在宜尚與您再相逢。祝您心情愉快,闔家幸福!
Guest User
Standard Double Bed Room
Stayed in Nov 2024
Other
5 review
4.8/5
Amazing
Posted on Dec 16, 2024
Overall, the price is good for the standard room! The breakfast is also quite rich, and the service staff is also nice! The massage 💆♀️ is opposite the hotel and the technique is very good! There are many places to eat around, which is very convenient. It's just that the lobby is a little small and not so grand.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Yishang Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Standard Twin Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 9, 2024
I was deeply impressed by the hotel I stayed in recently. The service attitude of the front desk staff Xiao Meng was as good as always, attentive and thoughtful. My room was located on the standard floor of the hotel. The room was elegant and practical. The bed was soft and comfortable. The facilities in the room were also very modern, including smart TV, smart voice assistant, and the hygiene was also very clean, and the odor removal was also great! There are a variety of restaurants opposite the hotel. In short, it is worth recommending!!!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Double Bed Room
Stayed in Nov 2024
Travel with friends
222 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel upgraded the room for free when checking in. Check-out was also delayed. The front desk Xiao Meng provided good service. It is convenient to take a taxi around. There are also many snacks. The room is spacious and clean. The surrounding area is also relatively quiet.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. Thank you for choosing Shanghai Yishang Xuhui Hotel. Thank you for your recognition of our service. We will continue to work hard to bring you a better stay experience. The hotel is located at No. 431 Liuzhou Road, adjacent to Tianlin Food Street, surrounded by large life and business districts such as ASE, Tianlin, and Xujiahui. It is a 15-minute walk from Line 1/9/12. Our hotel can help guests call a taxi. All rooms are equipped with smart guest control, and coffee and tea are provided free of charge in the lobby. We sincerely look forward to your visit again, and all the hotel staff wish you a happy life!
Anonymous User
Standard Double Bed Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
It's still very good. The room is very clean and fully intelligent. The front desk lady is also very nice. I will come again next time I come to Shanghai. This time I came to listen to a concert. It's very close to the Shanghai Stadium.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, Yishang met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish: well!
Rebeccaxu
Superior Double Bed Room
Stayed in Oct 2024
Family
14 review
4.2/5
Very Good
Posted on Nov 29, 2024
I give 3.5 points for hygiene, limited to the hygiene in the room: I stayed for three consecutive nights. The aunt never mopped or swept the floor during the day, only made the bed and arranged the bathroom towels. The child ate the potato chips on the floor the day before and continued to lie on the floor of the room after cleaning the room the next day. I couldn't stand it and threw it into the trash can myself. The next day, they didn't clean it again. The child didn't like to wear shoes and didn't dare to let him go barefoot. Every day, there was a pile of hair on the floor and the aunt turned a blind eye to it. It is recommended that the hotel strengthen training or replace experienced cleaning aunts.
Newly renovated hotel, excellent location, relatively good breakfast on the second floor, the most convenient thing is that there are washing machines and dryers on the second floor for guests to use for free. The front desk check-in service is good and the business process is proficient.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the inconvenience! We have made corresponding rectifications and punishments for the problems you reported. We will strengthen the training of our employees. We apologize again for the bad stay experience you had during your stay. If it is convenient for you, please contact us to apologize to the hotel and save the inconvenience caused by this problem!
Guest User
Standard Double Bed Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 10, 2024
The hotel helped upgrade the room type for the last three nights. The room has two windows, which is very breathable. The room is spacious and the shower water heats up quickly.
The hotel staff have a good service attitude and good professional ability. It was a very satisfactory stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Yishang Hotel will always stand in this city, waiting for your arrival! See you there! Wish: Always smile ^_^!
Zoululaozhuangqiang
Standard Double Bed Room
Stayed in Sep 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel has complete facilities and convenient location. It is about 600 meters away from Guilin Park Station. There are a row of restaurants opposite, so you don't have to worry about eating. The service of Xiao Gao at the front desk is very good. He is gentle, generous, considerate, and patiently introduces you to the room. The room is also very clean and tidy, and I upgraded it to a business king room for free. The water volume in the bathroom is really large, and it feels good to take a shower, but the sound insulation of the room is not very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Lijieer
Superior Twin Room
Stayed in Sep 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Staying at Yishang Hotel Xuhui Liuzhou Road Branch is a good experience. The rooms are newly decorated, clean, compact, and fully equipped. They have everything they need. The bedding and towels are all new. The bathroom also takes into account the needs of guests to dry their underwear. The Internet speed is also good, and the included breakfast is also rich. It is convenient for going out to play and do business. I highly recommend staying at the chain brand Yishang Hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您再回來!巴金説“美 好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望 宜尚會是您記憶裏永遠的暖!
welskoala
Superior Double Bed Room
Stayed in Sep 2024
Other
5 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The room is clean and has a small table, which is quite convenient.
Facilities: Complete, toilet is good. The front desk service attitude is also very good, and the cleaning lady is very polite and gentle.
Overall, the stay was very pleasant.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed Internet, which is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
Biechiguodongcheng
Standard Double Bed Room
Stayed in Aug 2024
Other
10 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Parking is very convenient, the room is nice, the front desk Xiao Gao has good service, the location is very convenient, there are shopping malls and airports and train stations! The breakfast is delicious, and the room lady is also very enthusiastic~
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.