Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(1173)
Positive reviews(1149)
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Large rooms(142)
Friendly front desk staff(103)
Well designed(98)
Well decorated(93)
Delicious breakfast(91)
Great swimming pool(64)
Close to airport(47)
Clean pool(11)
Negative reviews(24)
Yanaya
Deluxe King
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 9, 2025
Nice new hotel not very far away from the city center - a great deal for a weekend staycation! Clean, spacious room.Simple but fresh breakfast, tasty coffee.
Main disadvantage - they make you put the swimming cap in the swimming pool! Very strange for an outdoor pool, especially when it is +40°c
There are only 10 sunbeds, so better hurry.
Hotel doesn't provide ice cubes or even beverages! Only water in the lobby bar. Have to order delivery
Response from Property: Dear guest: Hello! Thank you for choosing Fengyi Hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you very much for your suggestions. We also urge the relevant departments to make adjustments. Thank you for your recognition of Fengyi's services. We look forward to your and your family's stay again!
Guest User
Superior Twin
Stayed in Jun 2025
Solo traveler
2 review
7.5/10
Posted on Jul 3, 2025
The selling point is the outdoor pool. For a little staycation with a place to cool off in the summer this is a Great choice . Big , clean pool with sunbeds provided . Not too crowded either .
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住鳳悦集團旗下的上海虹橋鳳頤酒店。非常感謝您對酒店設施與服務的認可和支持,我們期待與您再次相遇併為您提供優質的服務! 祝旅途生活愉快!
JoyFoxx_3217
Deluxe King
Stayed in May 2025
Business traveler
24 review
9.0/10
Great
Posted on Jul 7, 2025
I went mostly cuz of the pool and because it is near to airport. The rooms are nice. I didn’t like the Breakfast and the gym.
6/7
Response from Property: 尊敬的賓客:您好!非常感謝您的入住!很高興能為您的出遊帶來美好的時光。 您的建議是我們進步的動力,我們會繼續加強酒店各方面服務,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Tina 冉你那
Superior Twin
Stayed in May 2025
Couple
24 review
10/10
Outstanding
Posted on Jun 22, 2025
Great hotel with amazing pool, but we’re a bit disappointed by the Gym. Some Maschinen are provided in front of a wall, but no space to make a workout.
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們也是倍感幸福,我們將更加堅持不懈, 鳳頤酒店永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:天天開心~
Nurur
Superior Twin
Stayed in Apr 2025
Business traveler
27 review
9.0/10
Great
Posted on May 27, 2025
The hotel located in a quite upscale residential area. Very close to the exhibition center. Nice decoration and big room
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住鳳悦集團旗下的上海虹橋鳳頤酒店。非常感謝您對酒店設施與服務的認可和支持,我們期待與您再次相遇併為您提供優質的服務! 祝旅途生活愉快!總經理 Didi
ATWJ
Executive King
Stayed in Apr 2025
Business traveler
3 review
8.5/10
Very Good
Posted on May 31, 2025
Good and comfortable. There is laundry room in the hotel. Breakfast is delicious
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住上海虹橋鳳頤酒店以及對酒店的肯定與分享。酒店坐落在虹橋機場與國展中心附近的康虹花園內,周邊環境優雅靜謐。酒店於去年五月完成整體裝修改造,我們很開心您能喜歡酒店的海派風格以及配套的設施設備。酒店致力於以優質的服務為每位賓客提供愉快的入住體驗,我們期待您的再次蒞臨,祝旅途生活愉快!總經理 Didi
Guest User
Superior Twin
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jun 23, 2025
Hotel is huge and decoration is really something special.
Swimming pool looked nice but we couldn’t go because it was raining.
Breakfast was good.
Room was huge.
Shower was perfect!!!
Very good quality toiletries…
Response from Property: 尊敬的賓客:您好!感謝您選擇鳳頤酒店,非常榮幸能為您服務。多年來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對鳳頤服務的認可,期待您及家人的再次下榻!
Anonymous User
Deluxe King
Stayed in Nov 2024
Couple
10 review
7.5/10
Posted on Jan 24, 2025
A nice getaway not far from the city. Would recommend for a short staycation.
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Guest User
Deluxe Family Room
Stayed in Oct 2024
Family
3 review
7.0/10
Posted on Nov 29, 2024
Not within walking to any subway station or eateries but within a 10 mins drive to the Hongqiao Railway station. Quiet serene environment.
Response from Property: We regret that your stay did not meet your expectations and would like to extend our sincerest apologies. It is because of guests like you who give us suggestions that we become better and better. Look forward to you to verify the effect of our rectification, and wish you a happy life
Guest User
Deluxe King
Stayed in Apr 2025
Couple
2 review
9.0/10
Great
Posted on May 10, 2025
Lovely hotel with very tasteful and attractive ‘20s Shanghai decor and vibe. Amazing room facilities with chilled fruit at check in. Location a little far from metro station but fine service and attractive interiors.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住上海虹橋鳳頤酒店。我們非常開心酒店的老上海格調以及設施都給您留下了美好的印象,同時我們的服務也讓您感到滿意。我們期待您的再次蒞臨並分享更多的感受和體驗! 祝旅途生活愉快!總經理 Didi
DarB
Superior Twin
Stayed in Apr 2025
Solo traveler
7 review
10/10
Outstanding
Posted on May 3, 2025
I am amazed by this hidden gem! As a short staycation somewhere nearby Shanghai - this is a perfect choice. The staff were very helpful to me and the amenities are great. Quiet room.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住上海虹橋鳳頤酒店與分享。我們非常欣喜的得知您對酒店的整體環境以及細緻的服務等方面感到滿意。酒店力求對每一位入住賓客的需求做出及時反饋,讓每位住客體驗到超值服務。酒店坐落在虹橋機場與國展中心附近的康虹花園內,周邊環境優雅靜謐,希望能為您的旅途增加便利與舒適度。酒店致力於以優質的服務為每位賓客提供愉快的入住體驗,讓顧客感受物超所值。我們期待您的再次蒞臨,祝旅途生活愉快!總經理 Didi
Barbaros
Deluxe King
Stayed in Mar 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 1, 2025
We stayed here last day of our China Trip. Hotel is very close to Shanghai hongqiao train station and AirPort. Hotel is new and very nice. Rooms very clean and silient.breakfast was so good and delicious foods.
Response from Property: 尊敬的賓客,您好!非常感謝您在中國停留的最後一天選擇入住鳳悦集團旗下的上海虹橋鳳頤酒店,我們也非常欣喜,酒店的客房以及餐飲為您留下了美好的印象!! 酒店坐落在虹橋機場與國展中心附近的康虹花園內,確實對通勤或者旅遊都非常便利,酒店致力於以優質的服務為每位賓客提供愉快的入住體驗,我們期待您再次來中國時能夠再次相遇! 祝旅途生活愉快!總經理 Didi
Anonymous User
Superior Family Room
Stayed in Mar 2025
Family
12 review
10/10
Outstanding
Posted on May 24, 2025
This hotel is amazing for any travelers who are visiting the Shanghai hongqiao area. It’s a hotel that is not very large but has a big international breakfast as well as Chinese food. I have stayed multiple times as the staff is very friendly and accommodating. Normally staying here because it’s close to hongqiao railway station.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住鳳悦集團旗下的上海虹橋鳳頤酒店。非常感謝您對酒店設施與服務的認可和支持,我們期待與您再次相遇併為您提供優質的服務! 祝旅途生活愉快!總經理 Didi
Rinnel Brenan Bonifacio
Deluxe Family Room
Stayed in Feb 2025
Family
3 review
9.0/10
Great
Posted on Mar 13, 2025
The location was very good. The internet is not accessible for those that don’t have china sim number.
Response from Property: 尊敬的賓客,您好!衷心感謝您選擇下榻上海虹橋鳳頤酒店。我們非常欣喜的得知您對酒店便利的位置感到滿意,至於您反映的使用非國內電話號碼無法上網的問題,我們酒店房間裏的WiFi無需密碼 因此國內或國外電話號碼均可上網,但是公共區域如果使用國外號碼上網,需要酒店服務人員設定與報備,酒店服務員在此過程中或許沒能與您解釋與溝通清楚, 致使您無法暢通使用網絡,我們深感抱歉與重視。今後酒店會努力做好服務的每一個細節,力求每位賓客的十分滿意。 酒店誠摯期待您的再次蒞臨,並努力將每一次停留都成為您的一段難忘回憶。祝旅途愉快!總經理 Didi
JelenaP
Deluxe King
Stayed in Jul 2024
Business traveler
30 review
8.0/10
Very Good
Posted on Sep 27, 2024
Good chinese hotel. Big rooms, comfortable beds, pillows. In bathroom is perfect hairdryer. Noce decoration. The pool is sitablefor kids, not for relax after work.
Breakfast was almost basic.
Location is in residential area and you must use a taxi.
Response from Property: Dear guests, thank you for choosing our hotel, which is a 10-minute drive from Hongqiao Airport. Location is suitable for business trips and travel transfers. The hotel pool is not open because the weather is getting cooler now. You are welcome to come back in the summer. Wish you a happy life!