Mercure Ambassador Seoul Hongdae

Mercure Ambassador Seoul Hongdae Reviews

Mercure Ambassador Seoul Hongdae

144, Yanghwa-ro, Mapo-gu, Seoul, 04050, South KoreaView Hotel Details
Mercure Ambassador Seoul Hongdae
Mercure Ambassador Seoul HongdaeMercure Ambassador Seoul HongdaeMercure Ambassador Seoul Hongdae
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Mercure Ambassador Seoul Hongdae Guest Reviews

4.6/5
Great
1458 review
Verified reviews
Location4.8
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(1458)
Positive reviews(1444)
Reviews with photos/video(470)
Easy to get around(250)
Convenient for shopping(180)
Close to metro(152)
Would stay again(78)
Perfect for business trips(67)
Comfortable bed(62)
Friendly front desk staff(42)
Tasty coffee(6)
Negative reviews(14)
Anonymous User
Superior Twin Room
Stayed in Feb 2025
Travel with friends
6 review
4.7/5
Amazing
Posted on Mar 12, 2025
Very comfortable stay especially the bed and pillow are good for sleep, water is strong for shower which is very nice. The room interior design is contemporary and minimalist. The staffs are very friendly and helpful , the location is good with walking distance to Hongdae street & restaurants and also direct stop if you are taking airport bus to Hongdae which is very convenient. We had a lovely stay with MERCURE Hongdae, will definitely come back again.
Response from Property: Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Anonymous User
Superior King Room
Stayed in Feb 2025
Solo travelers
16 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Love this hotel. Very convenient opp got CU and it’s 2mins walk to the subway! Nearby a lot kbbq restaurants. Definitely will come back to this hotel again.
Response from Property: Dear. Guest.Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Guest User
Superior King Room
Stayed in Jan 2025
Couples
1 review
4.7/5
Amazing
Posted on Feb 23, 2025
The hotel located at a very good location. If u come with heavy luggage, advise you out at Exit 4 . Exit 4 have escalator and it not far from exit 9.
Response from Property: Dear Guest.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Jessie T.Y.H.
Standard King Room
Stayed in Jan 2025
Couples
8 review
5.0/5
Outstanding
Posted on Feb 9, 2025
we had a very nice experience staying in Mercure, the location is good, just 3 minute walk from subway station, the room is clean and quiet and cozy, the staff are friendly and they speak English well, we highly recommend this hotel to everyone who like to travel in Seoul.
Response from Property: 안녕하세요 Jessie T.Y.H.고객님.머큐어 앰배서더 서울 홍대입니다.먼저 저희 호텔을 방문해주시고, 시간을 내어 리뷰를 작성해주신 고객님의 배려에 진심으로 감사의 말씀을 드립니다.저희 머큐어 앰배서더 서울 홍대는 찾아주시는 고객님들에게 항상 최선의 서비스를 제공드림으로써, 고객님들께 즐거움을 드리고자 노력하고 있습니다. 앞으로도 지속 발전하여 고객님께서 언제 방문하시더라도 즐거운 기억만 가지고 돌아가실 수 있도록 최선을 다하겠습니다.기분 좋은 코멘트를 남겨주신 고객님의 배려에 감사드리며, 저희 머큐어 앰배서더 서울 홍대 호텔이 다음에도 고객님의 좋은 추억의 한 부분이 되는 날이 오길 고대하겠습니다.감사합니다.Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Guest User
Superior King Room
Stayed in Dec 2024
Family
4 review
4.2/5
Very Good
Posted on Feb 1, 2025
Great location, have free snack, room size is good, can open 3 luggage. Have coins laundry 8500 won (detergent+Wash+dry).
Response from Property: Dear Guest.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Guest User
Standard King Room
Stayed in Dec 2024
Family
27 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Second time stay this hotel. Nice and convenient. Near shopping zone. Many restaurants K-pop shops. 24hours shop. Housekeeping everyday.
Response from Property: Dear Guest.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Guest User
Superior Family Twin Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 2, 2025
near to the subway, everything was convenient, room was clean and comfy!
Response from Property: Dear. Guest.Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Guest User
Standard King Room
Stayed in Dec 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Great hotel in the Hongdae area. Small but very well planned and organized rooms. Breakfast is very good and the restaurant is bright and modern.
Response from Property: Dear Guest.Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing the highest level of service and comfort to all our guests, and it is rewarding to know that we have met your expectations.Your kind words serve as a great motivation for us to continue striving for excellence. We take great pride in our hotel and the services we offer, and it's always a pleasure to receive positive feedback from our valued guests like you.We hope to have the pleasure of welcoming you back in near future for another memorable stay.Warmest regards,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Prachaya
Standard King Room
Stayed in Nov 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Good location second time for this hotel . Staff very friendly and helpful. Cafe and shop and restaurant around the hotel . I really recommend this hotel
Response from Property: Dear. Prachaya.Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
GAM ST
Standard King Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The hotel is in a very good location, a convenient transportation center, with many restaurants and shops. The rooms are clean and spacious. The city view from the room is very good. The staff service is also very good.
Response from Property: Dear. GAM ST.Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Chalisa
Superior Twin Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 17, 2025
This hotel perfectly combines comfort, convenience, and modern style, making it an ideal choice for anyone visiting Seoul. The hotel is right in the heart of Hongdae, just a few minutes' walk from Hongik University Station. It's surrounded by trendy cafes, local restaurants, shopping streets, and vibrant nightlife. Perfect for exploring the youthful and artistic vibe of the area! The room had all the essential amenities, including a coffee maker, smart TV, and high-speed Wi-Fi.
Response from Property: Dear. Chalisa.Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Guest User
Superior Family Twin Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
everything is good enough for a great location, perfect cleanness and well maintenance.
Response from Property: Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Way3322
Superior Twin Room
Stayed in Nov 2024
Family
6 review
4.7/5
Amazing
Posted on Dec 19, 2024
Perfect. What can one ask for? Great location, modern rooms, area full of shopping and restaurants
Response from Property: Dear Way3322.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Hoi kit
Superior Twin Room
Stayed in Jan 2025
Couples
11 review
4.0/5
Very Good
Posted on Feb 15, 2025
Very good experience. I will come back next time……………………..
Response from Property: Dear Hoi kit.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Guest User
Standard King Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 12, 2025
the rooms were very clean and spacious! it was really nice coming back to such a clean room especially after long days of sightseeing! would definitely come back again!
Response from Property: Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae