Scenic Hotels in Ulaanbaatar

"Firstly, this hotel is Ulaanbaatar, Mongolia's highest-rated luxury hotel, and most of its services are of a very high standard. For example, the two male managers who served me on the night of my check-in were professional and friendly, which prompted me to extend my stay for another day at my own expense. The hotel's dining service is also top-notch, both in terms of staff quality and food excellence – truly fantastic. However, on the last day of my extended stay, there were a few incidents that I can't quite get over. Firstly, a female manager, in front of several staff members, questioned whether I had paid for the first two nights. This was not only bad luck during the Chinese New Year, but such an inquiry in public, without regard for the guest's dignity, is truly debatable. Secondly, I trusted the hotel to help me call taxis, one for sightseeing in the morning and another for the airport the next day. The cost was significantly higher, but they explained it, and I accepted. The taxi for sightseeing went smoothly as I booked it on the spot. When I returned to the hotel at noon, no one informed me whether the taxi for the 6 AM airport transfer the next day had been confirmed. I couldn't help but go downstairs to ask if there was a taxi available to the State Department Store. After a staff member made a call, they said the taxi company had no cars available due to the holiday, and I could only walk or try my luck on the street. I was dumbfounded at that moment. I was supposed to leave at 5:50 AM tomorrow, and no one had informed me whether the taxi booking was successful, nor was there a contract or notification. What was I supposed to do? So, I quickly arranged a car through a travel agency for an airport transfer at 5:50 AM the next morning. When I checked out at 5:30 AM the next day, the receptionist told me a car had been booked. It was a very passive situation, and I also had to explain the issue with the room fees from the previous two days. Fortunately, the receptionist that day was very professional and understood my urgency to catch my flight, helping me resolve each issue professionally. Highly commendable!!"

"I had a wonderful stay at The Blue Sky Hotel and Tower. The location is perfect, with easy access to the city’s main attractions, restaurants, and shopping areas. The service was excellent, and the staff were always friendly, professional, and ready to help. I was pleasantly surprised to receive a complimentary room upgrade, which made my stay even more enjoyable. The room was comfortable, clean, and offered a great view. I would definitely stay here again and highly recommend this hotel to anyone visiting the city."

"My very 1st trip to Ulaanbaatar has been made perfect with the staying at Best Western Premier Tuushin Hotel. It’s located in a very central and convenient area, just next to the Sukhbaatar Square. Rooms are clean and spacious. Breakfast has a good selection. More importantly, the staffs at the Reception desk are extremely friendly, professional and helpful. I wish to give 10 out of 5 for their incredible hospitality. In particular, when I inquired the airport bus, Degi not only helped me downloading the UB Smart Bus app to check out the buses but also prepared a small map to ensure I can find the bus stop at night. She also helped us in arranging a cab for work. Bold, a young gentleman on his gap year, warmly received us upon arrival. He even took some cash out of his own pocket when I asked for help in getting smaller notes for the cab charge. Besides, they also speak very decent English, making our communications much easier and impeccable. I shall definitely come back to Best Western Tuushin for future trips to Ulaanbaatar. Many thanks indeed for all the wonderful experiences and memories."

"I had a pleasant stay at the Ramada Hotel overall. The service was excellent—staff were friendly, helpful, and made the experience smooth from check-in to check-out. The location is a major highlight for me, as it’s very convenient. I had to pick up my husband early in the morning from the airport, and it only took about 45 minutes, which worked out perfectly. There is also a lounge on the top floor, which is a nice feature, although it felt a bit old-fashioned. In fact, the hotel overall has an older style and could benefit from some modernization. The room itself was on the smaller side but still comfortable enough for a short stay. One issue I noticed was with the bathroom ventilation. Even though I was on a non-smoking floor, when I turned on the ventilator, cigarette smoke seemed to come through. Once I turned it off, the smell disappeared. Additionally, we stayed two nights, and housekeeping did not come to make up the room, which was a bit disappointing. This is an area the hotel could improve. Overall, despite a few inconveniences, I would still recommend this hotel for its great service and excellent location."

"Central location, 15 mins walk can reach the main square and Shangri-la shopping mall. Price good. 2 restaurants inside hotel. Room spotless clean, spacious, well equipped. But pre-ordering of taxi to airport is not available and staff can only call on the spot when transport service needed (uber like apps in Mongolia is not user friendly). Please note that the ride between airport and city centre (where this hotel is located) can take 1.5 hr long as there's serious traffic jam around the city centre."

"The location of the accommodation is very good. The host's attitude is also good. It is convenient that the kitchen is in a separate space. However, the overall cleanliness is disappointing. The most regrettable aspect is that the bed sheets and towels are made of non-woven fabric, so dust flies around."

"After a 3-night, 4-day tour of Central Mongolia, this was an excellent choice to relax and unwind before flying back home. Everything was satisfactory: the convenient location close to the airport, the comfortable, spacious, and clean room, the free access to the swimming pool, and the delicious breakfast."