Holiday Inn & Suites Sanya Yalong Bay Reviews

Good days, Coming for the second time. It's more economical if you book early. I stayed at 2 other hotels in the city center, but they didn't meet my expectations. I came and rested before my departure date. It was cleaner when I first came in October. Also, the weather in Sanya was hotter. Now it's cooler and windier. Maybe if I come again, I will definitely come to your place again.

We have booked room with breakfast. In China main problem for vegetarian people is Food, here you can’t find vegan food easily. We stayed in holiday inn for 2 night and 2 nights in other hotel, While i checked in i asked front desk to ask restaurant to prepare vegan food for us but he said they have many things inside , you can take vegetarian food by yourself, but first day in breakfast we could not eat anything other than plain rice and fruit because everything contains meat or egg. Then i talked to one of hotel staff Name LUCAS who can speak good english. He helped us to convey our requirements to restaurant manager then on second day we could get proper breakfast. Lucas also helped us to talk to our other hotel manager about our food restrictions so that we could get vegan food over there too LUCAS helped us for other all difficulties too. being non Chinese people its not easy for us to survive in china because we don’t know chinese language and we are vegetarian people. But LUCAS became superman for us and overcome all our problems. Thanks a lot LUCAS for your selfless service in all the way. I have attached photo of vegetarian food which was prepared on second day after struggling on first day Thanks again my friend Lucas.🙏🙏

We had a comfortable and clean stay at the hotel. We would like to thank the receptionist, Yummy, for her kind assistance in booking tickets and other matters.

Great location and price is reasonable within the area. Hotel room is spacious and comfortable. Maintenance can be improved however as sofa and cushions have patches of stains.

We enjoyed Hainan trip at this hotel. Lucas is very kind and ready to help us. We will visit again thanks to his efforts and cooperation! If you are not familiar to Chinese language, find him, Lucas! He will assist you! Don’t worry be happy!

Nice hotel, we will definitely return. Special thanks to the manager. Lucas, thank you for always being in touch. For helping us solve various issues and explaining everything that we don't understand. May your career only go up, good luck with everything!!!!....About the hotel: we liked everything, the only thing is that for some reason they don't put knives on breakfast, every time I went and asked the waiter for them. (This is strange, because there are a lot of Russians in the hotel). We lived in room 2715, the room is nice, clean, cleaning on time. It is very convenient that the hotel has rubber slippers for the beach. Once again, thank you separately, Lucas, for your help))

We have been staying in the hotel for 4 days and it was excellent! The location is perfect, the hotel is clean, big and comfortable, room design is stylish. Breakfasts were great! The staff is very polite and kind! Lucas from the front desk was helping all our stay! We lost medicine in the room after checking out, but Lucas helped us and sent us our losts. He is so kind and professional! Thank Holiday inn and suited, and special sincerely for Lucas!

It was an extremely good experience. Our manager Lucas was attentive, proactive and helpful any time of the day and night trying to accommodate to all Our needs. The hotel is clean, quiet and has a plenty of activities for kids which are completely free. The hotel is close to the public beach where you can have a towel and a seat absolutely free by just showing your card. The breakfast is decent with a variety of western and Chinese dishes.

Our room is spacious, clean, and had a nice view. Service is excellent, especially when Casper was so kind to help us out with our need for a Chinese speaker. We will definitely be booking our hotel here again when we return to Yalong Bay.

stayed 5days Location is good, breakfast was fine

I had an amazing stay in this hotel. It around 10 minutes from the beach. The beach area isn’t very crowded which was great. The staff were helpful especially Lucas at the front desk was very friendly. I checked in late my room wasn’t available but I was upgraded into a suite which was amazing. The breakfast is nice. Overall it’s one of the best stays I ever had in Sanya. I will surely come back to this hotel ( the best price for that service in Yalong bay)

The hotel is kids friendly. The room is spacious and comfortable. The room manager Abby is very attentive and helpful!

Had a very nice time at the Holiday Inn. It’s very quiet l. You are close walk to the beach and Yalong Bay Park. The hotel staff was very informative and helpful in answering our questions or recommendations. The room had a great view. There is a kitchen area but no cookware or dishware to make food ( side note we didn’t ask so I don’t know if it’s available. The fridge was stock with drinks and was complementary Afternoon tea was at the sister hotel next door and you can choose from 3 sets. The included breakfast buffet and hot dinners were very delicious. There are plenty of eateries on the property or a quick Didi / walk. I would stay again.

Location is not closed to most of attractions but amenities, facilities, cleanliness, services and dining room are perfect