Holiday Inn & Suites Sanya Yalong Bay

Holiday Inn & Suites Sanya Yalong Bay Reviews

Holiday Inn & Suites Sanya Yalong Bay

No.14 Longtang Road, Yalong Bay National Tourism Resort, Jiyang District, Sanya, Hainan, ChinaSee Hotel Details
Holiday Inn & Suites Sanya Yalong Bay
Holiday Inn & Suites Sanya Yalong BayHoliday Inn & Suites Sanya Yalong BayHoliday Inn & Suites Sanya Yalong Bay
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.5/10
Outstanding
6985 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(6985)
Positive reviews(6915)
Reviews with photos/video(2895)
Perfect for kids(1290)
Close to beach(642)
Great swimming pool(472)
Nice sea view(396)
Has play area for children(263)
Family activities available(129)
Has an infinity pool(106)
Negative reviews(70)
Shihanhuq
Ocean View Suite With King Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 24, 2025
Excellent stay , enjoyed as family trip in sanya holiday inn resort. In buffet Breakfast menu some seafood and Halal / muslim food options would be great
Response from Property: 尊敬的賓客:非常感謝您選擇三亞亞龍灣星華套房假日酒店,並分享此次家庭旅行的入住體驗,得知您擁有很棒的住宿感受,我們深感榮幸。您對自助早餐提出的寶貴建議我們已認真記錄。關於增加海鮮品類及提供清真/穆斯林食物的需求,我們會將其反饋給餐飲部門進行評估與研究,努力在菜品多樣性與飲食需求適配性上不斷優化,以期更好地滿足不同賓客的口味與飲食偏好。再次感謝您的坦誠反饋,這對我們提升服務品質至關重要。我們會持續完善各項服務,期待未來能再次為您和家人帶來更周全的入住體驗。
Guest User
Superior 2-bed Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 17, 2025
A Perfect Home Away from Home - our fabulous stay at Holiday Inn & Suites Sanya Yalong Bay! We just spent a fantastic week at Holiday Inn & Suites Sanya Yalong Bay, and it truly lived up to its motto: "Creating a home away from home". From the warm hospitality to the excellent facilities - our stay was unforgettable! A big thank you to the staff who catered to all our needs. Special praise goes to Hal, who went above and beyond to ensure our comfort. We enjoyed our spacious apartment with big bathtub, cozy terrace, comfy beds, and a broad selection of movies to keep us entertained. Breakfast was delicious with plenty of options for both Western and Chinese tastes. There's also on-site dinner which was convenient after long beach days. At the restaurant there were foreign interns - a thoughtful approach toward English-speaking guests. The pool is large and deep, good for swimming. The beach designated area offers sunbeds and shade, and is just a short walk away past Hualuxe, the other hotel of the group. And guests are welcome to use the amenities of both hotels, including kids’ bubble pool with slides; playground & fun mini-train circling the complex; 5D cinema. If you’re planning your dream vacation in Sanya, this hotel is a must-stay. We’ll definitely be back!
6/10
Response from Property: 尊敬的賓客,讀到您用“完美的家外之家”定義這次三亞之行,甚至寫下“精彩住宿體驗”的長文分享,整個團隊都被這份真誠與認可深深打動了!能讓您在一週的時光裏感受到“家外之家”的温暖,是我們最珍視的成就~“所有工作人員無微不至滿足需求,特別表揚Hal竭盡全力確保舒適”,從團隊到個人,這份被看見的用心,正是“家”的温度所在——Hal用他的熱忱讓您的每一個需求都有迴應,這份擔當我們已第一時間轉達,相信他會帶着這份認可,繼續成為更多賓客旅程中的“安心後盾”;“寬敞的公寓、大浴缸、温馨露台、舒適床鋪、多樣電影”,這些藏在細節裏的“居家感”,能讓您在度假中找到放鬆的節奏,便是我們打磨客房的初心。“早餐美味、中西式豐富,現場晚餐方便”,從清晨到夜晚,用美食串聯起度假的幸福感,這份“不用費心的便利”被您喜歡,太讓人開心了;“餐廳有外國實習生,對英語客人周到”,這份多元的服務適配性,讓不同語言的賓客都能感受到被尊重,正是“家外之家”該有的包容與貼心。“泳池寬敞深邃適合游泳,海灘有日光浴床遮陽棚,能共享華邑酒店設施,讓度假既能享受寧靜,又能隨時解鎖歡樂,尤其帶娃家庭能在這裏找到一站式樂趣,太契合“全家適配”的需求了~“絕對是三亞夢幻假期的不二之選,一定會再來”,這句帶着篤定的推薦,是對我們最大的信任!我們會牢牢守住這份“家外之家”的温暖:Hal般的貼心服務、舒適的公寓體驗、豐富的餐飲與設施、便利的海灘與資源共享,讓每一次入住都像回家般自在。期待很快能再次見到您,繼續在三亞亞龍灣續寫“家外之家”的美好回憶~ 祝您生活愉快,期待再會呀!
Wing Sze Ophelia Jess
Lake View Suite With King Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jul 8, 2025
I like the activities organized by the hotel. The beach is clean, nice and friendly for family to enjoy. It is definitely a nice choice for family trip.
Response from Property: 尊敬的賓客,特別感謝您對酒店的認可!“喜歡酒店組織的活動”這句話,讓我們為策劃團隊的用心倍感值得——無論是親子互動、趣味體驗還是在地文化活動,能讓您和家人樂在其中,便是這些活動最大的意義。“海灘乾淨、漂亮,適合全家一起享受”,這份對自然環境的肯定,讓我們覺得能毗鄰這樣的沙灘是種幸運。乾淨的沙灘、美麗的海景,本就是家庭旅行中最珍貴的背景板,能看着一家人在海邊嬉笑打鬧、共享時光,便是度假最美的畫面。“絕對是家庭旅行的好選擇”,這份沉甸甸的評價,是對我們“親子友好”理念的最高認可。我們會繼續打磨活動內容、守護好周邊海灘的美好,讓更多家庭在這裏收穫輕鬆與歡樂。期待您和家人下次再來,一起參加更精彩的活動,在乾淨的沙灘上留下更多温馨的腳印~ 祝您闔家幸福,常來海邊呀!
Amaliia
Mountain View Suite With King Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jul 16, 2025
The place is beautiful! The staff tries to help you with any questions! They checked you in earlier than the allotted time without extra charges. The food is monotonous (the pools are good) Great hotel!
Response from Property: 尊敬的賓客,感謝您用“很棒的酒店”為我們的服務畫上温暖的註腳!“這個地方真漂亮”的讚美,讓我們為這份自然與環境的饋贈倍感珍惜;“工作人員盡力解答任何問題”“提前辦理入住且無額外收費”,這些細節裏的貼心與高效,正是團隊努力的方向,能被您看見,我們特別開心。關於“食物比較單調”的反饋,我們已認真記下,會反饋給餐飲團隊優化菜品多樣性,讓味蕾體驗能跟上酒店的整體品質;而“泳池不錯”的肯定,也讓我們知道在設施體驗上的用心沒有白費。能得到您的認可,我們備受鼓舞。會盡快豐富餐食選擇,守住這份漂亮的環境、貼心的服務與舒適的泳池,期待下次讓您的體驗更圓滿~ 祝您生活愉快,期待再會呀!
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Family
6 review
10/10
Outstanding
Posted on Mar 25, 2025
Good location by Yalong Bay walking distance to beach and commercial street. Room is nice and clean. Breakfast is good . Overall good we had a good stay
Response from Property: Dear Guest,Greetings from the Holiday Inn Suites & Sanya Yalong Bay!Yalong Bay sets the ocean, beach, sunshine, coconut trees and other beautiful scenery in one, the sand is white and soft, the sea is crystal clear, the four seasons suitable for swimming and carrying out all kinds of sea sports.Looking forward to seeing you again soon at the Holiday Inn Suites Sanya Yalong Bay!- Hotel Management Team
Travel 爱好者
Two Bedroom Ocean View Suite
Stayed in Feb 2025
Family
7 review
8.0/10
Very Good
Posted on Mar 22, 2025
Room is big and clean. Service of the staff is good. Only location of the hotel is out of the way. Overall is still worth the stay.
Response from Property: 親愛的客人,感謝您選擇入住套房假日的海景雙卧套房,並留下寶貴分享及推薦,期待您和家人再次回家,謝謝!
Guest User
Ocean View Suite With King Room
Stayed in Jan 2025
Family
1 review
9.0/10
Great
Posted on Feb 24, 2025
Good days, Coming for the second time. It's more economical if you book early. I stayed at 2 other hotels in the city center, but they didn't meet my expectations. I came and rested before my departure date. It was cleaner when I first came in October. Also, the weather in Sanya was hotter. Now it's cooler and windier. Maybe if I come again, I will definitely come to your place again.
6/11
Response from Property: Dear Guest,Greetings from the Holiday Inn Suites & Sanya Yalong Bay!We are glad to see that you have had a wonderful holiday here. The hotel has a variety of children's activities every day, Thank you for the beautiful pictures taken with your heart and shared and displayed here. The beautiful scenery and delicious food make you feel happy and freeze every wonderful moment to retain the beautiful memories of the holiday in the suite.including: bubble show, little kitchen God course, children's handicraft, etc., staying children can participate in oh for free.Looking forward to seeing you again soon at the Holiday Inn Suites Sanya Yalong Bay!- Hotel Management Team
Buyanbaatar
Suite
Stayed in Feb 2025
Family
33 review
9.0/10
Great
Posted on Mar 5, 2025
We are staying family. Double bed room is very comfortable. And breakfast many food choices, service, clean very good.
Response from Property: Dear Guest,Greetings from the Holiday Inn Suites & Sanya Yalong Bay!Hi Bowl Restaurant buffet breakfast is open from 7am to 11am, "Breakfast · Hainan" is a major feature of the hotel buffet breakfast, hope to Sanya holiday guests can taste the local flavor in the hotel.We received your suggestion to add extra sun loungers on the beach, Looking forward to seeing you again soon at the Holiday Inn Suites Sanya Yalong Bay!- Hotel Management Team
chintan
Mountain View Suite With King Room
Stayed in Jan 2025
Family
2 review
6.5/10
Posted on Feb 7, 2025
We have booked room with breakfast. In China main problem for vegetarian people is Food, here you can’t find vegan food easily. We stayed in holiday inn for 2 night and 2 nights in other hotel, While i checked in i asked front desk to ask restaurant to prepare vegan food for us but he said they have many things inside , you can take vegetarian food by yourself, but first day in breakfast we could not eat anything other than plain rice and fruit because everything contains meat or egg. Then i talked to one of hotel staff Name LUCAS who can speak good english. He helped us to convey our requirements to restaurant manager then on second day we could get proper breakfast. Lucas also helped us to talk to our other hotel manager about our food restrictions so that we could get vegan food over there too LUCAS helped us for other all difficulties too. being non Chinese people its not easy for us to survive in china because we don’t know chinese language and we are vegetarian people. But LUCAS became superman for us and overcome all our problems. Thanks a lot LUCAS for your selfless service in all the way. I have attached photo of vegetarian food which was prepared on second day after struggling on first day Thanks again my friend Lucas.🙏🙏
Response from Property: 尊敬的客人,感謝您的反饋,酒店會增加素食的選擇,感謝您對LUCAS的認可,期待您的再次光臨!
Otgon
Lake View Suite With King Room
Stayed in Nov 2024
Family
11 review
8.5/10
Very Good
Posted on Jan 10, 2025
We had a comfortable and clean stay at the hotel. We would like to thank the receptionist, Yummy, for her kind assistance in booking tickets and other matters.
Response from Property: Dear Guest,Greetings from the Holiday Inn Suites & Sanya Yalong Bay! It was a great pleasure to hear you that you enjoyed the dining and service experience in our hotel and may have exceeded your expectations. It is always wonderful to hear praise such as yours and I will ensure that your comments are cascaded to our team appropriately. Looking forward to seeing you again soon at the Holiday Inn Suites Sanya Yalong Bay! - Hotel Management Team
Anonymous User
Suite
Stayed in Nov 2024
Family
17 review
9.5/10
Amazing
Posted on Dec 28, 2024
Great location and price is reasonable within the area. Hotel room is spacious and comfortable. Maintenance can be improved however as sofa and cushions have patches of stains.
Response from Property: Dear Guest,Greetings from the Holiday Inn Suites & Sanya Yalong Bay!Thank you for taking the beautiful pictures and sharing and showing them here, the beautiful scenery and food are delightful, and every wonderful moment is a good memory of the holiday in the suite. Your appreciation is a great encouragement to the hotel and the driving force for our progress, we will continue to maintain our enthusiasm to make every guest feel at home, and we look forward to welcoming you back to experience it again. - Hotel management team
SRIRAM
Superior 2-bed Room
Stayed in May 2025
Family
8 review
10/10
Outstanding
Posted on Jun 23, 2025
We are first time to Sanya, thought of booking in Yalong Bay Area , Found Holiday inn from trip com and booked . We have stayed for 5 days and experience is amazing , this hotel is budget friendly , breakfast is varied , have multiple vegetables options in breakfast ( we are vegetarian) , kitchen is available for cooking ( utensils will be provided by hotel ) , room got Mountain View which is spectacular ( this is basic option) , this is near to sea and very near to underwater world where we can do sea activities . Staff are polite and they answer to your every question . Also , the hotel provides some kids activities which are ok as well , the hotel also has one adult pool and one kids pool as well . One Particular person is Rose (he/him ) ( on the hotel front desk ) who helps way beyond the expectation and helped for some guidance for the visiting of some places . Overall , there was no complaints and this hotel seems too good to be true. If you are looking for reasonable budget , with family , have kids , quiet place , little far from city center , near to sea ( taking bay ) this is the hotel I recommend .
Response from Property: 尊敬的客人: 您好!感謝您選擇三亞亞龍灣星華套房假日酒店,並將首次三亞之旅託付給我們!得知您在5天的居停中收穫“超乎預期”的體驗,我們倍感榮幸——從素食友好的早餐選擇、帶廚房的山景房,到靠近海底世界的便利位置,您對酒店細節的關注讓我們深感用心被真切感知。 特別感謝您對前台Rose的讚譽!他超越預期的景點指引與耐心解答,正是酒店團隊踐行“在地化服務”的縮影。我們始終相信,真誠的幫助能讓客人在陌生城市收穫歸屬感,很高興他的服務為您的旅程增添了温暖與便利。 您對小童活動、雙泳池設施的認可,讓我們更堅定家庭友好型度假的定位;而“價格實惠卻品質出眾”的評價,更是對我們“高性價比度假”理念的最佳肯定。作為首次來三亞的旅客,您主動推薦酒店給“尋找安靜海灣、預算合理”的家庭,這份信任讓全體同事備受鼓舞。 若未來您再次造訪三亞,歡迎提前聯繫我們,我們將為您預留視野更佳的山景房,並準備當地特色素食菜單,讓您的每一次入住都充滿新驚喜。期待在亞龍灣的碧海藍天下,再次為您和家人創造難忘的度假記憶! 三亞亞龍灣星華套房假日酒店
Guest User
Twin Bed Suite
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Dec 16, 2024
We enjoyed Hainan trip at this hotel. Lucas is very kind and ready to help us. We will visit again thanks to his efforts and cooperation! If you are not familiar to Chinese language, find him, Lucas! He will assist you! Don’t worry be happy!
6/9
Response from Property: Dear Guest,Greetings from the Holiday Inn Suites & Sanya Yalong Bay!Thank you for taking the beautiful pictures and sharing and showing them here, the beautiful scenery and food are delightful, and every wonderful moment is a good memory of the holiday in the suite. Smiling conveys joy and happiness, we are very happy that our service brings you comfort and relaxation, and we will always maintain a positive and enthusiastic service attitude to accompany you through the leisure and comfortable time of the holiday hotel vacation. Your appreciation is a great encouragement to the hotel and the driving force for our progress, we will continue to maintain our enthusiasm to make every guest feel at home, and we look forward to welcoming you back to experience it again. - Hotel management team
Shelly GHY
Mountain View Suite With King Room
Stayed in Apr 2025
Family
16 review
6.0/10
Posted on Jun 3, 2025
The hotel has a beautiful environment and a great location, just a short walk to the beach. Rooms are spacious and comfortable, with balconies that are perfect for families. The staff are friendly, and the breakfast offers a good variety—ideal for a family vacation. But Checking is quite slow The only downside was the laundry system, which was not very user-friendly. Although self-service laundry and dry cleaning are available, but wager and drier are separate , and all machines are working day & night, unless you wait there for few hours which is unreasonable. Staff won’t help on this . which affected the overall experience. It would be great if the hotel could improve the convenience of the laundry services to better accommodate guests.
Response from Property: 尊敬的賓客,衷心感謝您選擇三亞亞龍灣星華套房假日酒店並分享寶貴反饋!我們非常珍視您對環境、地理位置、家庭友好設施及早餐品質的高度認可,您的讚譽是對團隊莫大的鼓舞。同時,我們已深刻記錄您關於入住效率與洗衣服務的體驗反饋,這對我們持續優化服務流程至關重要。未來我們將以您的體驗為鏡,精進細節,力求為每位客人創造更臻完美的度假時光。期待您再次光臨時,星華能以煥新面貌為您呈現純粹的海島詩意!
Anastaiia93
Superior 2-bed Room
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 13, 2025
Nice place to stay,good breakfast
Response from Property: Dear Guest,Greetings from the Holiday Inn Suites & Sanya Yalong Bay!We are glad to see that you have had a wonderful holiday here. Hi Bowl Restaurant buffet breakfast is open from 7am to 11am, "Breakfast · Hainan" is a major feature of the hotel buffet breakfast, hope to Sanya holiday guests can taste the local flavor in the hotel.Looking forward to seeing you again soon at the Holiday Inn Suites Sanya Yalong Bay!- Hotel Management Team