Palm Beach Resort Yalong Bay Sanya（Tianhong Resort) Reviews

Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住三亞亞龍灣天鴻度假酒店，並抽出寶貴時間為我們留下詳細的反饋。我們非常重視您的入住體驗，並對此次未能達到您的期望深表歉意。關於您提到的房間設施陳舊、洗手池堵塞以及隔音問題，我們已經記錄在案，並將立即安排工程部門進行檢修和維護，以確保房間設施的舒適性和功能性。同時，我們也會加強房間清潔和檢查流程，避免類似情況再次發生。我們很高興得知您對酒店的地理位置和海景表示滿意。酒店距離大海僅100米，步行即可到達，清澈的海水和美麗的海景是我們引以為傲的優勢之一。關於早餐，我們一直致力於為客人提供豐富多樣的選擇，並會根據客人的反饋不斷改進。您的意見對我們非常重要，我們將與餐飲團隊溝通，努力提升早餐品質，以滿足更多客人的需求。我們真誠地希望您能給我們一個機會，讓我們彌補此次的不足。如果您再次光臨，我們將竭誠為您提供更加舒適和愉快的入住體驗。祝您生活愉快，萬事如意！

Response from Property: Dear guest: Hello! Thank you for taking the time to share your stay with us. We are very sorry for your unpleasant stay. The problems you mentioned have been fed back to relevant departments for follow-up and handling. Breakfast is served from 7:30-13:00, so you don't have to worry about missing breakfast even if you sleep until you wake up. My shop provides Chinese and Western buffet breakfast, there are more than fifty or sixty varieties, the breakfast produced every day will do some fine tuning, produced are: coffee beans freshly ground coffee, yogurt, porridge, steamed buns and steamed buns, cereals, bread jelly ice cream, powder and other breakfast, thank you again for your comments, looking forward to your visit again!

Response from Property: Dear guests, thank you for choosing to stay at Tianhong Resort and making comments for us. It's a pleasure to meet you in Sanya. This beautiful city has wonderful stories every day, and tourists from all over the world come and go every day. What remains unchanged is the bustling of Sanya and the warmth and friendliness of the people of Sanya. We are very happy to leave you a wonderful experience during your short stay. We have always adhered to the sincere hospitality and careful service for every guest. We hope that you can visit Sanya again next time and find out the charm of Deer City. We sincerely look forward to meeting you again at Sanya Tianhong Resort！

Response from Property: Thank you for choosing Tianhong Resort. It's an honor to know that you had a wonderful time at the resort，Your support is our greatest encouragement! We look forward to seeing you again in the future.Have a nice trip!

Response from Property: Dear guest, thank you for choosing Tianhong Resort, we are glad that you are satisfied with our hotel room, our breakfast is more Chinese, if you have other needs, you can inform the waiter, we will try our best to help you deal with. Welcome next visit,have a nice trip.

Response from Property: Thank you very much for your recognition of Tianhong. We are deeply honored to get your praise. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. Regarding your map suggestion, Xiaotian has given feedback to the leader, trying to adopt your suggestion. Thank you for your support and look forward to meeting you next time.

Response from Property: Dear Guest,Thank you so much for choosing TianHong Resort. We are glad that the location and service provided by our resort are satisfactory to you. When you travel to Sanya next time, we hope you can still choose to stay in TianHong resort,have a nice trip.welcome next time!

Response from Property: Thank you for your stay in Tianhong Resort, we are deeply sorry for not giving you a satisfactory holiday experience. We have fed back to the department for timely improvement of the hygiene problems which you gave us. We look forward to your coming back and seeing our improvement results.Have a nice trip~

Response from Property: Dear guest, thank you for choosing to stay in Tianhong Resort and giving us full marks of praise! Your affirmation is the power that we move forward unceasingly, We will carefully serve every guest, looking forward to meeting with you next time!

Response from Property: Dear guests, thank you for your comments and feedback. Please let us know if you encounter any problems during your stay, and we will definitely solve them for you at the first time. We will try our best to improve the deficiencies, and look forward to your coming again ~

Response from Property: Thank you for your careful comments and sharing. I am very glad to know that you have had a pleasant time in Tianhong Resort. Your recognition is our highest honor, we sincerely look forward to your visit again in the next year, wish you a happy life.

Response from Property: Thank you for your careful comments and sharing. It's very glad to know that you have had a pleasant time in Tianhong Resort. Your recognition is our highest honor, we sincerely look forward to your visit again in the near future, have a nice day!