Jian'ai CitiGo Hotel (Yiwu International Trade City) Guest Reviews
4.7/5
Outstanding
940 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(940)
Positive reviews(928)
Reviews with photos/video(357)
Delicious breakfast(188)
Classy environment(74)
Friendly front desk staff(71)
Many amenities(29)
Stayed multiple times(16)
Perfect for business trips(12)
Tasty restaurant(7)
Close to train station(4)
Negative reviews(12)
SAMI SALEH S
Family Room
Stayed in Jun 2024
Family
42 review
1.0/5
Posted on Jul 4, 2024
This is the worst stay I've ever had in my life, the air conditioner doesn't work, I told them about it and they sent a fan and didn't bother to fix the air conditioner.
Response from Property: Thank you for choosing Jian Ai Huan Ge Hotel (Yiwu International Trade City Branch) as a place to rest during your journey. We do not have the top-notch facilities and decorations, but every detail is designed to provide guests with a warm and comfortable environment. As an old brand hotel that focuses on cost-effectiveness, we are constantly improving and enhancing our hardware quality and service attitude. We hope that you can have a better stay experience when you stay next time. Thank you for your support and kind criticism.
San:))
Family Room
Stayed in Jul 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The staff is very nice, highly recommend here.
Response from Property: 【 🍹🍹 Enjoy a sumptuous breakfast upon check-in, accompanied by freshly ground coffee ❤❤】 Dear customer, thank you for your positive feedback! Our Huange expresses the brand's youthful, free and casual style original intention, striving for excellence. We have hired a renowned designer from Shanghai to personally write and skillfully integrate elements such as travel, sports, and urban culture through spatial design, creating a unique charm for urban living. The most enjoyable thing is that after a lot of effort, everything can be recognized by you; My family would like to thank you for your companionship and support all the way! Looking forward to your return and wishing you a happy life!
Dedede
Guestroom (Double bed) (Pitched roof)
Stayed in Apr 2024
Business travelers
3 review
1.2/5
Posted on May 2, 2024
The check-in process was smooth, but the staff wasn't particularly welcoming, which was tolerable. However, upon entering the room, the horror began to unfold. There was a distinct smell emanating from the toilet, and the room appeared old, dreary, and dirty, giving it the ambiance of a prison cell. It was truly depressing to inhabit such quarters. Then, at 1:30 am, a sudden, thunderous noise akin to a jet engine erupted, persisting for at least two hours. I couldn't sleep until the noise finally ceased.
I now refer to this hotel as a torture chamber. A hotel should provide its guests with a peaceful and restful sleep, yet this establishment robbed me of my precious rest.
There’s not a single hook for my clothes in the room. The basin does not come with mirror. Mirror was placed next to the toilet bowl. There’s insects flying everywhere. The disaster is endless. I’m glad I am able to cut short my stay and leave. No apologies from the hotel. No common courtesy, not a word of thank you or sorry. This got to be my worst hotel stay in my life.
6/13
Response from Property: Dear guests, hello! We deeply regret your experience during your stay at the hotel. Thank you for your valuable feedback. We will strengthen the training of the front desk and service staff to improve service quality. The cleanliness and hygiene of the room are our top priority, and we have always insisted on regular deworming. We apologize for disturbing you and will immediately increase the intensity and frequency of deworming to ensure that future guests will not suffer from similar problems. Looking forward to visiting again!
Otabek Fayz
Cozy Smart Room (Double Bed) (Fridge, Window)
Stayed in Aug 2024
Business travelers
3 review
4.5/5
Great
Posted on Sep 24, 2024
The location is really good, close to the futian international market. Many muslim restaurants are nearby. The rooms are very small, especially the bathroom, you can barely move. Thin walls, other rooms are easily heard. They should apply another noise proof windows. Windows doesn't close tightly. Breakfast variety is good.
Response from Property: 【 🌈 Free parking 🅿🅿】 Dear little master: Hello! Thank you very much for your review. We are truly super happy to receive your appreciation! We are located adjacent to the first, second, and third phases of the International Trade City market, and it only takes 5 minutes to walk to Yiwu International Tourism Center; Only 5 minutes away from the passenger transportation center; It only takes 15 minutes to get to the train station; It only takes 15 minutes to get to the airport; Yiwu Meihu International Convention and Exhibition Center is within easy reach! I am looking forward to meeting you again. We are not omnipotent, but we will do our best, but this is just our starting point. Surprise and emotion are our goals, we have unexpected warmth!
Guest User
Simple Love Comfort Twin Room (Smart Guest Control, Double-Door Mini Fridge, Smart Curtains)
Stayed in Feb 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Good hotel. Thanks for everything. Its so near to international trade city.
Response from Property: 【 🍹🍹 Free freshly ground coffee ❤】 Dear customer, thank you for your positive feedback! Our Huange expresses the brand's youthful, free and casual style, striving for excellence. We hire renowned designers from Shanghai to personally write, skillfully integrating elements such as travel, sports, and urban culture through spatial design, creating a unique charm of urban tourism. The most joyful thing is that after a lot of effort, everything can be recognized by you; My family, thank you for your company and support all the way! Looking forward to your arrival again, wish you a happy life!
Guest User
Guestroom (2 Beds) (Pitched Roof)
Stayed in May 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Great experience. Very nice staff and good location to visit the market. Located in a good neighborhood
Response from Property: 【 👚👚 Buffet breakfast, gym, self-service laundry service ❤❤】 Dear customer, thank you for your positive feedback! A familiar voice, very friendly; Continuous family affection, very warm; Pure friendship is very nourishing; Iron and iron friendship, very pure; Dotted text, very simple; Detailed evaluation, very thoughtful. It is precisely because of you that we can make such a good appointment, let our hearts warm you. Being close to time will lead to distance, time will flow away, and those beautiful memories will forever freeze. Thank you for your affirmation and support. Wishing you a wonderful day every day!!
Malik Mammadov
Deluxe Smart Cozy Room (3 Beds) (Fridge)
Stayed in Mar 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Jun 12, 2024
Location of this Hotel is very good, near to Futian market and you can easily arrive with 10 min. walk. clean Hotel!
Response from Property: 【 🌈 Free parking 🅿🅿】 Dear customer, hello! Thank you very much for your feedback. We are truly super happy to receive your appreciation! We are adjacent to the first, second, and third phases of the International Trade City market, and it only takes a 5-minute walk to Yiwu International Tourism Center; It only takes 5 minutes from the passenger transportation center; It only takes 15 minutes to get to the train station; It only takes 15 minutes to get to the airport; The Meihu International Convention and Exhibition Center in Yiwu is even closer! I am looking forward to meeting you again. We are not omnipotent, but we will do our best, but this is just our starting point. Surprise and emotion are our goals, we have unexpected warmth!
Lucy
Guestroom (Double bed) (Pitched roof)
Stayed in Jan 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 14, 2024
It was a modern type of room in which you could control the lights with voice commands if you could speak Chinese.
Response from Property: 【 🌈 Free parking 🅿🅿】 Dear customer, hello! Thank you very much for your feedback. We are truly super happy to receive your appreciation! We are adjacent to the first, second, and third phases of the International Trade City market, and it only takes a 5-minute walk to Yiwu International Tourism Center; It only takes 5 minutes from the passenger transportation center; It only takes 15 minutes to get to the train station; It only takes 15 minutes to get to the airport; The Meihu International Convention and Exhibition Center in Yiwu is even closer! I am looking forward to meeting you again. We are not omnipotent, but we will do our best, but this is just our starting point. Surprise and emotion are our goals, we have unexpected warmth!
Tomás Salas
Guestroom (Double bed) (Pitched roof)
Stayed in Jun 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jul 12, 2024
the person in charge of the reception is not friendly
Response from Property: We have recorded your feedback and will rectify it as soon as possible. In the future, we will also strengthen the training of front desk service and improve the service level of the hotel in all aspects.
Gokhan
Stayed in Oct 2023
Business travelers
10 review
4.0/5
Very Good
Posted on Jan 15, 2024
Quite new comparing to the others in the same area. Service was pretty fine, breakfast was weak.
Response from Property: 【 🍌🍌 Welcome Fruit 🍌】 Dear guests, hello! Thank you for taking the time out of your busy schedule to give us an online review. We apologize for not providing you with a 100% check-in experience!! We always adhere to the principle of providing customers with thoughtful service experience and high-quality stay experience, providing you and every guest who stays at the hotel with better quality service. We hope to bring you a different feeling next time, and we will work even harder. We welcome you to stay frequently. We wish you all the best and a happy work!
BasilNalakath
Family Room
Stayed in Dec 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Nice location and good place to stay
Response from Property: 【 🍱🍱 Greedy snacks】Dear customer, thank you for your five-star review! Our hotel is equipped with facilities such as a gym, laundry room, restaurant, conference room, backyard, etc. You can enjoy freshly ground coffee and welcome snacks as a gift upon check-in! Every affirmative word proves that our efforts and diligence are not in vain~Our hard work and diligent work are all worth it. May a happy mood accompany you through every spring, summer, autumn, and winter~Remember to come back often and take a look~
ALAELDIN ABDALLA ABDELRHMAN
Guestroom (Double bed) (Pitched roof)
Stayed in Feb 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Mar 31, 2024
Good service
Response from Property: 【 🍹🍹 Free freshly ground coffee ❤】 Dear customer, thank you for your positive feedback! Our Huange expresses the brand's youthful, free and casual style, striving for excellence. We hire renowned designers from Shanghai to personally write, skillfully integrating elements such as travel, sports, and urban culture through spatial design, creating a unique charm of urban tourism. The most joyful thing is that after a lot of effort, everything can be recognized by you; My family, thank you for your company and support all the way! Looking forward to your arrival again, wish you a happy life!
Guest User
Guestroom - Double Occupancy
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 29, 2024
Good luck
Response from Property: 【🍹🍹入住即享豐盛早餐,配有現磨咖啡❤❤】尊敬的顧客,感謝您的好評!咱們歡閣表達了品牌年輕自由隨性的風格初心,精益求精。我們聘請上海知名設計師親自執筆,將旅行、運動、城市文化等元素通過空間設計巧妙融合,打造城市旅居的獨特魅力~最能讓人感到快樂的事情,莫過於經過一番努力之後,所有事情都能得到您的認可;家人們在此感謝您的一路陪伴與支持!期待您的再次到來,祝您生活愉快哦!
Heyyyyyy
Cozy Smart Room (Double Bed) (Fridge, Window)
Stayed in Sep 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Loved it.
Response from Property: 【 🍌🍌 Welcome Fruit 🍌】 Dear customer, thank you for your positive feedback! A familiar voice, very friendly; Continuous family affection, very warm; Pure friendship is very nourishing; Iron and iron friendship, very pure; Dotted text, very simple; Detailed evaluation, very thoughtful. It is precisely because of you that we can make such a good appointment, let our hearts warm you. Being close to time will lead to distance, time will flow away, and those beautiful memories will forever freeze. Thank you for your affirmation and support. Wishing you a wonderful day every day!!
Guest User
Guestroom (2 Beds) (Pitched Roof)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Bring your children out to play and find a hotel close to the International Trade City. Huange Hotel is not bad. It is only a few minutes' walk from the International Trade City. The surrounding environment is also good. There is a cinema opposite and shopping malls around. Children like it very much. There is also a free laundry room, gym, and clothes drying room. The facilities and equipment are complete, the hygiene is very clean, the bedding is very comfortable, and there is no peculiar smell in the room. The service is really good. When you check in, you will get a shopping guide for the International Trade City and candies for the children. The breakfast is worth a thumbs up 👍. There are many varieties, Chinese and Western food. The children like it very much. The children are very happy to eat. It is a pleasant trip. Recommended
Original TextTranslated by Google
6/12
Response from Property: 【🎇🎇近賓王夜市和青口夜市🍺】親愛的朋友你好!感謝光臨我們酒店並與我們分享您的入住感受!咱們酒店房間乾淨衞生,全屋小度智能控制,可語音控制空調、燈光、電視、窗簾,讓您享受高質量的入住體驗~服務好您是我們最大的榮幸,更值得開心的是在您的旅途中,我們能為您帶來一份出行的舒適,能夠陪你度過更多快樂的時光。期待您的再次到來喔~