Yalong Bay National Resort, Jiyang District, Sanya, Hainan, 572016, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.4/10
Outstanding
8420 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.2
Service9.2
Cleanliness9.5
Filter by:
Sort by:
All reviews(8420)
Positive reviews(8274)
Reviews with photos/video(4625)
Nice sea view(1120)
Perfect for kids(1083)
Great swimming pool(972)
Has facilities for children(249)
Has an infinity pool(243)
Close to beach(159)
Family activities available(64)
Negative reviews(123)
James Gerhard
Guestroom (Double Bed) (Pool)
Stayed in May 2025
Couple
37 review
10/10
Outstanding
Posted on Jun 16, 2025
Room was very nice and clean, the resort was very spacious and relaxing environment. Our butler Janet was very helpful and great!
Response from Property: 尊敬的賓客,您好!非常感謝您的入住及點評。很高興您對酒店環境的認可。瑞吉品牌傳承百年來,最大的特色是瑞吉管家服務,謹言慎行、個性關懷是其精髓。您對酒店的滿意與肯定,是我們堅持一絲不苟、量身定製管家服務的最大鼓勵。期待您的再次歸來。瑞吉管家服務,隨時為您效勞
Anonymous User
Guestroom - Garden-View (2 Beds)
Stayed in Mar 2025
Couple
1 review
9.0/10
Great
Posted on Apr 22, 2025
The vibe is great and with great variety of facility.
You can literally spend a whole day in hotel without feeling bored.
6/8
Response from Property: Dear guests, hello! Thank you very much for choosing St. Regis Sanya. St. Regis Sanya occupies a leading position of 200,000 square meters in Yalong Bay. The scenery of the intersection of mountains, rivers and sea is magnificent. Our rooms start at 73 square meters, which is a rare open design in the hotel. Your satisfaction is an affirmation of St. Regis' century-old service culture. We will continue to adhere to the meticulous and tailor-made butler service concept, aiming to give every guest an extraordinary experience. Looking forward to your return, the 200,000 square meters of St. Regis Sanya Sea Manor is waiting for you to continue exploring. St. Regis butler service is always at your service.
hozhenhao
Island View Room-2 Queen Beds
Stayed in Feb 2025
Family
5 review
9.5/10
Amazing
Posted on Mar 31, 2025
The service is welcoming and accomodating. The environment is beautiful. The swimming pool can get crowded during peak. The spa is great and the yoga teacher is very professional.
Response from Property: 尊敬的賓客,您好!非常感謝您的入住和點評。很榮幸能收到您的點評和反饋,很高興您對酒店園林風景整體環境的認可,我們獨佔亞龍灣山河海20萬平方的龍頭位置,是不可多得的海上莊園。同時也非常感謝您對我們提出的泳池的反饋,我們會關注並聽取客人的意見。再次感謝您的入住和支持,期待您下次歸來時能有更加完美的假期。
Kemoratile
Deluxe Sea-view Double Room
Stayed in Apr 2025
Solo traveler
6 review
10/10
Outstanding
Posted on May 25, 2025
Best stay. Great staff and premise. The hospitality was the best. My butler Seven was very helpful and always made sure I had what I needed. Highly recommend for couples, solo, and family travel. The restaurants are pricy but the foods good.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇三亞瑞吉,也非常感謝您的點評。很高興您在三亞瑞吉度過一個滿意的假期,您的滿意是對瑞吉傳承百年服務文化的肯定,我們將繼續堅持一絲不苟、量身定製的管家服務理念,旨在讓每一位客人都能擁有非凡的體驗。期待您的再次歸來。瑞吉管家服務,隨時為你效勞。
SoeTraveler
Garden-View Queen Room
Stayed in Sep 2024
Solo traveler
27 review
10/10
Outstanding
Posted on Oct 31, 2024
Good location, good facilities and well maintained, the room is spacious and quiet, huge bathroom, the service is good, the staff is friendly and helpful, good job by Jaken and butler team, good breakfast, delicious wenchang chicken rice, overall good stay, surely recommended
6/10
Response from Property: Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us.
Guest User
Villa - 1-Room, Garden-View (Pool)
Stayed in Sep 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Oct 15, 2024
During my recent visit to The St. Regis Sanya, I was treated to an exceptional experience that surpassed all expectations. From the gracious service of Butler Carter to the luxurious villa accommodations and delectable dining options, every aspect of my stay was nothing short of extraordinary.
Butler Carter's warm welcome and personalized tour of the hotel and room set the tone for a memorable stay. His round-the-clock availability and thoughtful gestures, such as arranging late check-out and a special memento, ensured that my experience was truly special.
The efficiency and warmth of the front desk staff, particularly the friendly young lady, made check-in a breeze. Their prompt actions in preparing my villa ahead of time showcased a dedication to guest comfort and convenience.
The St. Regis Sanya's villa rooms exuded elegance and comfort, providing a tranquil retreat. The delectable breakfast options further enhanced my stay, offering a culinary delight each morning.
In conclusion, The St. Regis Sanya excels in every aspect of luxury hospitality, from personalized service to exquisite accommodations and dining. For a truly unforgettable retreat in Sanya, The St. Regis sets the standard for excellence.
在我最近的三亚瑞吉酒店之行中,我获得了超越所有期望的非凡体验。从卡特管家的亲切服务,到豪华的别墅住宿和美味可口的餐饮选择,我入住期间的方方面面都堪称完美。
卡特管家的热情接待以及对酒店和房间的个性化参观为这次难忘的入住奠定了基调。他全天候的服务和贴心的举动,如安排延迟退房和赠送特别纪念品,确保了我真正与众不同的入住体验。
前台工作人员,尤其是热情友好的年轻女士,高效热情的服务让入住手续变得轻而易举。他们迅速行动,提前为我准备好了别墅,这充分体现了他们为客人提供舒适和便利的服务。
三亚瑞吉酒店的别墅客房优雅舒适,为宾客提供了一个宁静的休憩之所。美味可口的早餐更让我流连忘返,每天早晨都能品尝到美味佳肴。
总之,从个性化服务到精致的住宿和餐饮,三亚瑞吉酒店在豪华款待的各个方面都表现出色。要想在三亚度过真正难忘的度假时光,瑞吉酒店树立了卓越的标准。
Response from Property: Dear guest, hello! Thank you very much for your stay and comments. We are glad that you recognize the hotel environment, hygiene, facilities, and are satisfied with the butler service. Your satisfaction is an affirmation of the century-old service culture of St. Regis. We will continue to adhere to the meticulous and tailor-made butler service concept, aiming to give every guest an extraordinary experience. At the same time, we are also very grateful for your feedback to us. We will pay attention to and listen to the opinions of guests and continue to improve. Thank you again for your stay and support. We look forward to your next return to continue to explore the 200,000 square meters of St. Regis Sanya Sea Manor and discover more beauty!
Simone 夏琳
Garden-View Queen Room
Stayed in Aug 2024
Couple
15 review
10/10
Outstanding
Posted on Oct 10, 2024
Amazing hotel with a great service! I will recommend the hotel to all my friends.
The service and options were amazing and we had a very supportive butler, that helped us with all daily interests.
The breakfast was full of Chinese and international options.
Response from Property: Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us.
Yellow叶美
Royal Villa - 2-Room, Near Sea (Pool)
Stayed in Jul 2024
Family
12 review
10/10
Outstanding
Posted on Aug 30, 2024
St Regis did it again! I’m a huge fan of this brand, and I didn’t think twice before booking this hotel above others for our family vacation in Sanya.
Our butler Caroline took care of every single detail, arranging buggy cars, delivery, and other hotel amenities for us.
The hotel facilities were very nice, clean and fragrant.
Breakfast at Driftwood restaurant was also very nice, paid attention to our requests.
For sure we will come back!
Response from Property: Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us.
_Bill_
Garden-View Queen Room
Stayed in Jul 2024
Family
4 review
10/10
Outstanding
Posted on Aug 28, 2024
Janet is perfect and helpful, thank you so much, we had a great stay, we will come again 😊
6/10
Response from Property: Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us. St. Regis Sanya adheres to the concept of meticulous and tailored butler service, which aims to make guests have the most unique and comfortable experience.Looking forward to your visit again.St. Regis Butler Service, always at your service.
Aliciadragon
Suite.
Stayed in Nov 2024
Family
3 review
2.0/10
Posted on Dec 16, 2024
The property is so outdated. We waited an hour to get our room as the room we paid to upgrade was doing repair work and we were not advised as we were waiting. The rooms and restaurant smell stale. The buffet breakfast was very average. The hotel has nothing to offer. We paid over 3000 yuan. Definitely not worth it. The only good point is the garden and lobby view.
Response from Property: Thank you very much for your stay and comments.We are very honored to receive your thoughtful comments. We are very glad that you have recognized the hotel environment,. Your affirmation is the biggest encouragement to us! we will pay close attention to and listen to every guest, to improve the hotel facilities and service, please be assured that we will do our best to improve your deficiency are pointed out.Thank you again for your stay and support. We look forward to seeing you again.
Guest User
Premier Full Sea-View Double Bed Room - Oceanfront
Stayed in Oct 2024
Couple
8 review
9.5/10
Amazing
Posted on Dec 2, 2024
Rooms are spacious and comfortable. The sea view from our balcony was beautiful. Breakfast is fantastic with a huge selection.
Staff are very helpful and WeChat butler service is attentive, responsive and a great facility.
On the downside, the onsite restaurants are expensive and don’t offer very good value.
Response from Property: Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us.
Dezi_Dez
Villa - 1-Room, Garden-View (Pool)
Stayed in Mar 2024
Traveling with friends
10 review
10/10
Outstanding
Posted on May 8, 2024
This was my third time staying at the St. Regis. Eaton from check-in, was very friendly and informative about everything happening at the hotel. We traveled for a friend’s birthday so we booked the garden villa. We actually stayed in the exact same garden villa from a previous trip! Our garden villa was spacious and they provided us with a nice welcome snack and wine! Our butler Caroline, was very helpful throughout our entire stay and always made sure we had everything we needed. She was very kind and caring. Throughout the morning or day she would message to see if we needed anything or buggy service. She made sure our laundry was picked up and returned to us in a timely manner. She made sure we received a birthday cake! Our Ayi Parttime, was also very friendly and made sure to make special decorations for the birthday! Breakfast was very delicious with a wide variety of options and free flow champagne 🍾 David from Driftwood was very kind and helpful throughout our stay as well. Overall, the stay was very relaxing and I would stay again. Also, the Ocean and Sky Bar was a nice addition and provided a very relaxing environment to wind down at after a busy day at the pool! Chloe was very nice and made sure we had our drinks or anything we needed.
Some things that need improving are: the garden pool villa has too many trees so there is not much exposure to the sun, the pool equipment (chairs and recliners) are out of date and need updating, the Ocean and Sky should have the band play later than 9pm on weekends (it was a great place to relax and chill with a drink but the live music stopped too soon). Besides that, I would recommend the St. Regis to anyone looking for a nice and relaxing holiday!
6/11
Response from Property: Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us. St. Regis Sanya adheres to the concept of meticulous and tailored butler service, which aims to make guests have the most unique and comfortable experience.Looking forward to your visit again.St. Regis Butler Service, always at your service.
Anonymous User
Guestroom - Garden-View (2 Beds)
Stayed in Mar 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on May 2, 2024
I had a wonderful time at St. Regis. From the moment we arrived Eton made us feel very welcome. He told us all about the hotel, the things we could do, and upgraded our room. Lucas was also extremely helpful. He made all of our reservations for us during our stay and made us feel that nothing was too much. Chloe at the Ocean and Sky Bar was also fantastic.
The amenities were great, especially if relaxing is on your agenda. The pool was never too busy and there were also several spaces on the beach.
Looking forward to returning!
Response from Property: Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us. St. Regis Sanya adheres to the concept of meticulous and tailored butler service, which aims to make guests have the most unique and comfortable experience.Looking forward to your visit again.St. Regis Butler Service, always at your service.
ChaceTeo
Guestroom (2 Beds) (Pool)
Stayed in Jul 2024
Family
4 review
10/10
Outstanding
Posted on Aug 7, 2024
Very good environment. Very quiet. Facilities is good. Butler Janet is very professional and considerate. Will explain hotel daily program available thru WeChat and will explain patiently to you if don’t understand. Definitely recommended.
Response from Property: Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us. St. Regis Sanya adheres to the concept of meticulous and tailored butler service, which aims to make guests have the most unique and comfortable experience.Looking forward to your visit again.St. Regis Butler Service, always at your service.
Anonymous User
Guestroom - Garden-View (2 Beds)
Stayed in Dec 2023
Solo traveler
7 review
10/10
Outstanding
Posted on Jan 29, 2024
Thank you for your letter for Kevin Ji!Thanks for the encouragement. It really means a lot to Hotel.🧍🏻
We are grateful for your stay and extremely glad our colleagues are doing well job during your stay.
Thank you for writing and sharing stories with us . I appreciate your generosity. We hope to serve you more often in the future.
Thank you once more for your good wishes.
Response from Property: Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us. St. Regis Sanya adheres to the concept of meticulous and tailored butler service, which aims to make guests have the most unique and comfortable experience.Looking forward to your visit again.St. Regis Butler Service, always at your service.