Super 8 by Wyndham San Antonio Near SeaWorld Ingram Park Guest Reviews
2.4/5
60 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location2.8
Amenities2.3
Service2.4
Cleanliness2.3
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Positive reviews(22)
Reviews with photos/video(12)
Negative reviews(38)
Yes I
Two Double Room-Smoking
Stayed in Nov 2023
Couples
2 review
2.5/5
Posted on Dec 14, 2023
The rooms have no phones and they're is constantly something wrong with the rooms
Nikki
King Room-Smoking
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Clean pet friendly love the breakfast 😋 the staff are very helpful
Ernest
Two Double Room-Smoking
Stayed in Feb 2024
Solo travelers
1 review
3.7/5
Posted on Mar 8, 2024
I love this location prompt service and no deposit. Also they accommodate to your room preferences.
Guest User
Junior Suite with Two Queen Beds-Non-Smoking
Stayed in Jul 2023
Solo travelers
2 review
1.5/5
Posted on Aug 20, 2023
Roaches. They put a couch and squeezed two non queensized beds together and called it a suite for 90 plus dollars. Check out is at 11 use to be noon.. Rip off.. Roaches. Bring roach spray if you stay here. Bathroom needs to be painted. This hotel is overpriced. Front desk doesn't answer remote doesn't work so I have no tv.
Guest User
Two Double Room-Non-Smoking
Stayed in Aug 2023
Solo travelers
11 review
4.0/5
Very Good
Posted on Sep 15, 2023
Great place to stay. Low key and safe. Lots of food places around.
aboddon0007
King Room-Non-Smoking
Stayed in May 2023
Other
2 review
5.0/5
Outstanding
Posted on Jun 15, 2023
:) good place to stay love it I definitely will come stay hear again
Eduardo
Two Double Room-Non-Smoking
Stayed in Aug 2023
Other
1 review
1.0/5
Posted on Sep 2, 2023
Worst motel or hotel ever in my life roaches and roaches no toilet paper two dirty towels full of poop
lopezjuan
Two Double Room-Non-Smoking
Stayed in Jun 2022
Other
3 review
1.0/5
Posted on Jul 3, 2022
This hotel was horrible. Let me start off with the bed looked like broken in the middle. The sheets stained the restroom nasty. The carpet smelled nasty had so many stains.. the actual mattress was nasty like old and horrible. Looked like something picked up on the streets and I’m not exaggerating at all. I do not recommend this place even if it’s the last option. Also looks creepy bunch of people out side smoking, no fridge no microwave no breakfast no towels no toilet paper. Staff is rude!!!
Guest User
Two Double Room-Non-Smoking
Stayed in Apr 2022
Family
1 review
1.5/5
Posted on Jun 7, 2022
The room was pathetic. The bathroom faucet line was clogged and any time we used it it was quickly getting clogged and took 15-20 min to drain. The drain below had leak so water was coming down and splashing on leg. We saw cockroaches, the bed sheet had hairs and one comforter had a hole in it. The room stinked. carpet was so dirty, my bare legs were getting black by walking. The tissue box and tissue were dirty. We got towels which were small and to change that we had to go to reception desk. There was no cleaning daily, so we had to throw the trash. I hanged the towel on the towel holder near the wash basin and it came out. Worst hotel experience of my life. Will not recommend anyone.
Anonymous User
Two Double Room-Smoking
Stayed in Oct 2023
Travel with friends
1 review
3.5/5
Posted on Nov 24, 2023
Love it
Guest User
Two Double Room-Non-Smoking
Stayed in Feb 2024
Family
1 review
1.2/5
Posted on Mar 21, 2024
Very bad. The room was smelly and dirty. The photos of the rooms ordered online were different from the reality. They were completely two hotels. It was a bit deceiving. The door could not be locked. The customer service attitude at the front desk was very poor. We arrived at midnight. The room given was very poor. Anyway, there will be no next time!
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Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 5, 2024
The room was dirty and there was a lot of cockroaches and bedbugs in all the place, the room smelled bad like cigarette, this is a horrible place to stay with your family. The pictures they use aren’t true because it looks so different in person.
Shell A
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 19, 2024
I absolutely love the staff. From the owners, to Gretchen and Brenda we greatly appreciated you. Thank you all so much We will always thank you and refer family and friends to you. The housekeeping is much appreciated as well
Response from Property: Dear Guest, We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Amy713Rom
Stayed in Jun 2024
Business travelers
1.0/5
Posted on Jul 9, 2024
Staff was rude and very discourteous. They were very very unconcerned with my issues. I will never stay there again.
Response from Property: Dear Guest, It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
Brittanydev30
Stayed in Apr 2024
Other
3.0/5
Posted on May 9, 2024
No wifi, hardly any breakfast, no fridge or microwave.basic amenities waybto over priced for having nothing.
Response from Property: Dear Guest, Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.