Crowne Plaza Resort Salalah Reviews

Friendly staff the only bad thing I can mention got nothing to do with the hotel but is the taxi drivers who wait outside in front of the street at the hotel. If you use the otaxi app they will respond and tell you you have to pay double price. You better of renting a car or book a taxi with the otaxi app from a location nearby.

The rooms are a bit small for this class of hotel and so is the bathroom! The service and staff are top. The location is perfect and the beach too. Restaurant Ocean Blue has excellent cuisine and is very well positioned next to the beach!

Salalah hardly has new resorts, so it was difficult to choose. Guests are mostly 55+ from German, Polish and Czech nationality. Best pick is probably the neighbouring Anantara Al Baleed, but price is double. Although when you pay € 222 per night for a simple very dated old room including breakfast it should be compensated with excellent and personal service. Compared to what you get for this in Abu Dhabi it is a pity. They claim to be a 5 star property, but this is the worst 5* hotel we ever stayed in. Pros + Complimentary airport Shuttle with friendly driver. + Early arrival but room was ready in half an hour without any charge. + Beachfront Location. + Ocean Beach House with restaurants and a roof terrace with amazing sun set view; this is probably their best asset. Cons - Old building, lobby, furniture, rooms, beds & mattresses, dated bathrooms with lots of wear and tear (showering in a bath with shower curtain is not from this century) and ugliest ‘pool deck’ ever. - We were supposed to be informed when the room was ready, but the front desk forgot us. - No assistance with bringing suitcases to the room. - Staff in general (except serving staff in OBH) is not very friendly, welcoming and trained. There is lack of management; the GM was never on the floor to see what’s going on. Even the FO manager looks like he doesn’t like his job and the property. - Bathroom light was out of order (all 3!) and when we ask to repair this, again someone looked very agitated we even asked. - [ ] Understaffed; Long cues in front of the beach bar as there was only 1 bar tender. - [ ] Beach towels very difficult to find. I had to ask to 3 different staff members and they only pointed me into the direction pfff. - [ ] No staff and service at the beach. - [ ] Dust in rooms, bathroom bin not emptied. - [ ] Choice for breakfast is very limited, no fresh juices, lots of things on the buffet are not being refilled after 09.45. Breakfast ends at 10.30. - [ ] The beach and ocean itself is nice, but there should be daily cleaning from the cigarette butts, plastic lids and tiny branches. - [ ] Most beach guests claim 2 sun loungers per person. - [ ] F&B is very very expensive.

if you want a beach resort its a good choice in Salalah

Very nice hotel beautiful location

Excellent service received by hotel staff. Breakfast on the beach terrace was really good.

Very nice people and good experience

Everything was great. But I would ban cars from the beach, it's not safe.

It was very lovely to stay here with the great and warm hospitality from the front desk . Spacial thanks to Mr. Anwar Said (coffee man). كل الشكر والتقدير لكل فريق فندق كراون بلازا على كرم الضيافة وحسن الاستقبال و شكر خاص للفاضل/ أنور سعيد (أبو قحطان ).

5 lovely place for a trip. I enjoyed the place and people are hospitable. Staffs are helpful. I wish to come back to this place again when I am given a change to. Crowne Plaza Resort Salalah is truly a destination. A once in a lifetime experience

The hotel is very nice specially their resort area is very good and well maintained. Their food also very delicious. All team members (staff) are very friendly and cooperative, thank you team Crowne Plaza, Salalah Oman. Thanks to all team members of Ocean Blue restaurant. Thanks,

Comfortable room, very nice settings, professional and and kind staff, the breakfast buffet is amazing ! We asked for a late check out and it was granted until 3:00 pm which was very appreciated! You need your own transportation to go to city center.

I stayed at Crown Plaza Salalah, an amaizing stay. The room was quite big and furnished with a great furniture. I use ti benefit from The Villa SPA, it was great and the lady name Rehma was amazing in overall treatment and massage as well as her way of dealing was great

We had a wonderful week at the Resort. The garden and grounds are well kept. The beach is amazingly wide and spacious, with plenty of umbrellas and sunbeds that are free of charge. The staff in the restaurant was very professional and attentive. And the food was excellent, always plenty to chose from. The resort is on the quieter side, there are no activities organized during the day which we didn't miss. If you want a peaceful vacation in a beautiful place that isn't overcrowded - this is the place to go :)