Art Hotel Rotterdam-Fully Renovated Reviews

My experience with Art Hotel Rotterdam was extremely disappointing. Due to a mistyped date on my booking, I contacted the hotel immediately—before even receiving the confirmation email—to request a change in check-in dates. Despite my prompt communication and multiple follow-ups, the staff was unhelpful and refused to accommodate the change. To add insult to injury, they charged me the full price for the reservation, even though I couldn’t stay due to their inflexible policy. This lack of understanding and poor customer service was frustrating and unacceptable. Given the hotel’s otherwise appealing location and amenities, I expected far better support. I strongly advise potential guests to double-check booking details and be cautious, as the hotel’s rigid policies and dismissive attitude can lead to costly issues. I won’t be returning.

The guy at the reception was rude. Because I'm vegan I ordered food from uber as their restaurant didn't have vegan options that I was sure about. The guy read on the food bag I ordered and asked me why do you eat plastic charge which was mentioned apart from my main dish by the restaurant.

Very cozy, clean and service late night of cafe as nowhere in Rotterdam

Good location nice area near to halal food just opsite main gaye metro afew step far

Good location and friendly staff, happy with the facilities and room condition

Good location. Public Carpark just beside the hotel. Metro Maashaven walking distance, very near and easy.

clean hotel that's close to the station

Personeel = 00000000

Nice hotel with great location

Wow amazing room very large was one of the first person in the level 2 rooms very big for standard

Nice and good place

Perfect

Leuke hotel

Went to North Sea Jazz, and this is a perfect stroll away from the Ahoy venue.