Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.1
Service9.1
Cleanliness9.4
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All reviews(132)
Positive reviews(126)
Reviews with photos/video(25)
Convenient location(21)
Easy to get around(20)
Close to metro(12)
Loved the view(7)
Large rooms(7)
Well decorated(5)
Well designed(4)
Comfortable bed(3)
Negative reviews(6)
Guest User
Double Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 7, 2025
Echt chill
Jerald Stevenson
Double Room
Stayed in May 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 17, 2025
It’s a wonderful experience that the hotel is so fancy and beautiful. We literally spent the most enjoyable time there.
Anonymous User
Double Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 24, 2025
I booked this stay for my parents, they really enjoyed their stay. They loved the location of the hotel, because they could take the tram or metro to visit us and go the Zuidplein or the city. Easy peasy lemon squeezy.
Dardan
Double Room
Stayed in Apr 2025
Traveling with friends
15 review
3.5/10
Posted on May 7, 2025
My experience with Art Hotel Rotterdam was extremely disappointing.
Due to a mistyped date on my booking, I contacted the hotel immediately—before even receiving the confirmation email—to request a change in check-in dates.
Despite my prompt communication and multiple follow-ups, the staff was unhelpful and refused to accommodate the change. To add insult to injury, they charged me the full price for the reservation, even though I couldn’t stay due to their inflexible policy.
This lack of understanding and poor customer service was frustrating and unacceptable.
Given the hotel’s otherwise appealing location and amenities, I expected far better support. I strongly advise potential guests to double-check booking details and be cautious, as the hotel’s rigid policies and dismissive attitude can lead to costly issues. I won’t be returning.
Matthias
Double Room
Stayed in Jun 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jul 21, 2025
All was very well , convenient room, garageplace , good restaurants nearby
Guest User
Suite
Stayed in Feb 2025
Couple
1 review
8.0/10
Very Good
Posted on Mar 23, 2025
The guy at the reception was rude.
Because I'm vegan I ordered food from uber as their restaurant didn't have vegan options that I was sure about.
The guy read on the food bag I ordered and asked me why do you eat plastic charge which was mentioned apart from my main dish by the restaurant.
Dardan
Double Room
Stayed in Mar 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Apr 24, 2025
Very cozy, clean and service late night of cafe as nowhere in Rotterdam
Peter W-ski
Double Room
Stayed in May 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Jun 22, 2025
great P/V, modern hotel with great design
محمد عمر
Suite
Stayed in Mar 2024
Family
38 review
9.0/10
Great
Posted on Apr 11, 2024
Good location nice area near to halal food just opsite main gaye metro afew step far
Yeonseoo
Double Room
Stayed in Sep 2023
Couple
3 review
10/10
Outstanding
Posted on Nov 15, 2023
Good location and friendly staff, happy with the facilities and room condition
Jennifer
Double Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 17, 2025
Nice customer service
kim how
Quadruple Room
Stayed in Nov 2023
Family
11 review
9.5/10
Amazing
Posted on Dec 28, 2023
Good location. Public Carpark just beside the hotel. Metro Maashaven walking distance, very near and easy.