Local Stay Hotel, BW Signature Collection ★★★★

"Nice apartments. Friendly staff. Free sauna access. A little bit further from Bansko then stated/expected. Breakfast is good, no juices. Cheap restaurant on property, but variety is limited. Nearest convenient store and restaurant is 15 minutes driving by car. Free shuttle to Bansko only 8 and 9 am"

Grand Hotel Therme ★★★★★

"I had a wonderful stay at the spa hotel. The atmosphere was relaxing, the staff were warm and attentive, and the facilities were spotless. It was the perfect place to unwind and recharge. I would happily return again."

Regnum Banya Thermal Hotel ★★★

"Another great stay at the boutique spa hotel and look forward to the next."

CORNELIA DELUXE RESIDENCE ★★★★

"Writing a review or even complaining is something I usually never do but had to here so to keep it short and sweet. the staff in this hotel are the rudest and most ignorant staff we’ve ever had and outright made our trip hell please do not stay here and avoid at all cost. You think you can ignore it and just get on with your holiday but anytime you need to speak to reception which you more then likely will a few times the outright attitude that will come your way will literally leave you baffled as to if what is happening is real"

The Balkan Jewel Resort, Trademark Collection by Wyndham ★★★★

"Absolutely amazing place, great view of the mountains, delicious food at the restaurant and awesome spa/wellness center. 10/10 would recommend"

Pirin Golf Hotel & Spa ★★★★★

"A complete disappointment from our 5-day stay at Pirin Golf. The "All-Inclusive" option here is a total farce: repurposed food from previous meals, endless minced meat in various forms, and a constant lack of alcohol (running out after the second glass with no restocking in sight). In the rooms, the air conditioning units leak, which the staff simply dismisses as "condensation." The service attitude is appalling-lazy, sullen, and indifferent. Most of the staff do not speak Bulgarian at all, and their English is below par and virtually incomprehensible. Used glasses in the common areas sat uncollected for two full days. The hotel allows pets, which creates a very unpleasant environment for other guests-dogs barking while you eat, along with uncontrolled smoking in the garden area during meal times. The only bright spot was the housekeeping staff, who actually did their jobs. For the prices charged, you receive total neglect. There is zero hospitality or quality to be found here. This was my last stay at a Bulgarian hotel, especially under an "All-Inclusive" package. Going forward, I will be spending my vacations elsewhere and will not be returning to Bulgarian tourism. Strongly not recommended!"

Pirin Golf & Country Club Apartment Complex ★★★★

"So-so."

Villa Sofayla w Jacuzzi Near the Pirin Golf Resort ★★★★

Aspen Golf and Ski Resort ★★★

"The hotel is around three hours from the airport and approximately 20 minutes from the gondola. There is a shuttle service; however, it only runs twice in the morning and twice again in the late afternoon, with nothing in between. In February, most local shops are closed, although there are still a few restaurants and mini marts open nearby. The hotel and room: Our room is warm, the beds are very comfortable, and the shower is phenomenal. It is true that the kitchen setup is extremely basic. You are provided with glasses and cups, a cooker, and a fridge, but there is no kettle, no pans, no cutlery, no plates, and no washing up equipment. There are also no complimentary refreshments. That said, if you ask at reception, they are happy to provide what you need. We requested a kettle along with plates and cutlery for ourselves, and the staff member was very accommodating and asked what else we required. I am confident that cooking and washing up equipment could also be provided if requested. The bathroom includes shampoo, soap, and shower gel, but there are no vanity kits or conditioner. Breakfast: Breakfast is not buffet style. It consists of cooked options or muesli from a set menu. It was fine, but nothing particularly special. Tea and coffee: Black tea and instant coffee are non existent. Only herbal teas are available, and coffee is from a machine in the restaurant. I would recommend bringing sachet drinks from home for your room or be prepared to purchase them locally. Spa and pool: The swimming pool is acceptable but does feel in need of updating and could be a little warmer. Only one sauna was working during our stay. We have not yet booked any spa treatments, but we likely will. Staff and service: Overall, the hotel is very good. The staff are helpful and responsive. We had a few minor issues: only three pillows between two of us, one pillow missing a cover, and a shower door coming off its runners. All issues were reported and dealt with quickly. We will provide a full review at the end of our stay."