"I recently stayed at this hotel, and overall, it was a disappointing experience. The hotel is very old and poorly maintained. The most unacceptable part was that although we booked a double room for two persons, they only provided one toothbrush. I tried calling housekeeping, but the phone rang for a long time without anyone answering, and eventually, the call was disconnected. The room had many light fixtures, but only two were working. The rest were out of order, making the room extremely dim and uncomfortable. The soundproofing was terrible — we could hear constant stomping and jumping noises from the guests upstairs, which was very frustrating and disturbing. The bathroom was in terrible condition. Every time we showered, the water overflowed and would not drain properly. There were visible mold stains around the bathroom area. The toilet itself was filthy and disgusting to look at. Although this is supposed to be a 3-star hotel, basic amenities were severely lacking. Normally, hotels of this level provide face towels or hand towels, but here, there were only two bath towels and nothing else. Overall, it was a very disappointing stay, and I would not recommend this hotel."

"Nice hotel with a comfortable environment. Room is just nice and the front desk is quite good, check in just take a few minutes. Overall this is a nice hotel."

"The location is good and the front desk staff were friendly and helpful. There’s room for improvement for cleanliness especially for the bathroom/toilet."

"I am extremely disappointed with the cleanliness of the room during my stay. As shown in the attached photos: The bed sheets had multiple yellow stains that clearly appeared old and not properly cleaned. There were visible greyish marks and dirt patches, suggesting the sheets were either poorly washed or reused. Some stains looked spread out and absorbed into the fabric, indicating they had been there for quite some time. Overall, the condition of the bedding did not meet even basic hygiene standards expected from a hotel. This was very uncomfortable and unacceptable. Clean bedding is the bare minimum, and this experience raised serious concerns about the hotel’s housekeeping practices. I strongly urge the management to review and improve their cleaning standards immediately."

"Hotel at a great location, near to city centre, Aeon mall is just nearby, lots of restaurants was just in walking distance. Room’s soundproof was really bad, you can hear a lot of weird sounds likes people slamming on doors, throwing trash in dustbin in back alley, sound of engines of motorcycles, really can’t sleep well in the night."

"Dirty. Towel is dirty Location not really good Need improve."

"Very good location if u are looking for drinking in the night. Nearby all the Pub. Hotel location is in S2 Uptown."

"“I booked this hotel for my company’s workers, and we expect all amenities to be complete and fully available during their stay.”"

"The place was so cozy, felt like was home. Everything was good here. Recommended for families"