Jinjiang Star (Quanzhou West Street Kaiyuan Temple Shop)

Jinjiang Star (Quanzhou West Street Kaiyuan Temple Shop) Reviews

Jinjiang Star (Quanzhou West Street Kaiyuan Temple Shop)

No.373-391 Xinhua North Road, Licheng District, Quanzhou, Fujian, 362000, ChinaSee Hotel Details
Jinjiang Star (Quanzhou West Street Kaiyuan Temple Shop)
Jinjiang Star (Quanzhou West Street Kaiyuan Temple Shop)Jinjiang Star (Quanzhou West Street Kaiyuan Temple Shop)Jinjiang Star (Quanzhou West Street Kaiyuan Temple Shop)
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.2/10
Very Good
1839 review
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.3
Filter by:
Sort by:
All reviews(1839)
Positive reviews(1762)
Reviews with photos/video(267)
Easy to get around(115)
Friendly front desk staff(61)
Convenient for shopping(53)
Close to scenic area(45)
Many amenities(30)
Average sound insulation(28)
Many dining options(7)
Nice toiletries(5)
Negative reviews(77)
Guest User
Superior Twin Room
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jun 23, 2025
Spacious room, bright and clean. Convenient location, good and responsive service. Only downside is the bathroom and toilet is sharing one sliding door.
Response from Property: 尊敬的賓客您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Wana
Standard Size Twin Bed Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on May 14, 2025
Nice place.. clean
Response from Property: 尊敬的賓客您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
TSAI SZE LING
Standard Double Bed Room
Stayed in Jul 2024
Traveling with friends
1 review
6.0/10
Posted on Aug 31, 2024
nice hotel just a bit far for xi jie....but overall good hotel..
Response from Property: Dear guests, thank you for your love and recognition of Jinjiang Inn Quanzhou West Street Kaiyuan Temple Hotel. Jinjiang Inn has been working hard to create a full-stop service experience for travelers. We hope that we can add joy and touch to your holiday. Jinjiang Inn Quanzhou West Street Kaiyuan Temple Hotel looks forward to your stay again!
Guest User
Deluxe twin-bed room
Stayed in Nov 2024
Solo traveler
9 review
9.0/10
Great
Posted on Dec 28, 2024
Very clean. Shower water pressure good and syrong aircon. Many wall sockets including usb. Spacious room.
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Jeffrey Queh
New Standard Double Bed Room
Stayed in Nov 2024
Family
12 review
10/10
Outstanding
Posted on Jan 16, 2025
Very good hotel to stay with. Receptionists are very helpful and friendly! Thank you!
Response from Property: 尊敬的賓客您好!非常高興從您的留言中得知錦江之星給您留下如此美好的印象,希望您未來可以繼續關注錦江之星,並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨!
Anonymous User
Standard Size Twin Bed Room
Stayed in Nov 2024
Family
2 review
5.5/10
Posted on Dec 6, 2024
Not good not clean not friendly Good location Good price
Response from Property: 感謝客官對我們提出的中肯意見。在住期間的不愉快經歷,我們深表歉意和遺憾。酒店管理層非常重視每一位賓客的意見,我們將進一步完善並改進我們的設施與服務。我們真誠期待您的再次光臨!
Guest User
Superior twin-bed room
Stayed in Jun 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 21, 2024
Friendly staff. Pleasant rooms. As an English speaker might be difficult if you don’t have someone who can translate for you. Across the road from a mall and supermarket. An easy walk to the Kai Yuan Temple one way and a lovely lake the other. Good aircon which you certainly need in July as it’s very hot outside
Response from Property: Dear guests, hello! Thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a star-level service level. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Deluxe twin-bed room
Stayed in Apr 2025
Traveling with friends
5 review
8.0/10
Very Good
Posted on May 13, 2025
The location is good, very close to West Street. When we first arrived at the hotel, the male receptionist had a very good attitude. Unfortunately, the next day when we came back from dinner, we were replaced by a female receptionist. We asked for two bottles of water and she said reluctantly that there were some in the room. I was surprised. Why couldn't we drink the water in the room in the afternoon? It was such a simple matter of two bottles of water, but she kept emphasizing that there were some in the room, but she didn't give them to us. It was ridiculous.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your recognition of the hotel's location, and we are also very happy that you are satisfied with the service of the male front desk. However, we feel guilty and remorseful for the fact that the female front desk failed to meet your request for drinking water in time, which brought you such an unpleasant experience. After verification, there are indeed problems of insufficient service awareness and improper communication methods. We have criticized and educated the relevant employees, and will strengthen service training for all employees and optimize the emergency response mechanism. To make up for your disappointment, you can upgrade your room type for free and give you a welcome drink next time you stay. I apologize again for this negligence and look forward to having the opportunity to win your trust again!
else501
Deluxe twin-bed room
Stayed in Apr 2025
Family
28 review
7.0/10
Posted on May 5, 2025
The room was renovated, the space is good, it is very close to Yuan Temple, located at the entrance of the ancient city, and is less affected by traffic jams. Prices increase a lot during holidays, the service is rather stiff, the hotel staff quarreled with the delivery man in the lobby, looked down on the delivery man, and I don't know who gave him the confidence.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住我們酒店並抽出時間分享寶貴的反饋。對於此次入住體驗未能達到您的預期,我們深感抱歉。關於您提到的節假日房價調整,我們始終遵循市場供需原則定價,但未能讓您感受到匹配的價值是我們的失職,後續我們會優化價格策略,力求為客人提供更合理的消費體驗。服務方面,我們已第一時間對相關人員進行溝通培訓,加強服務意識和溝通技巧的提升,杜絕此類生硬服務情況再次發生。同時,酒店人員與外賣員的沖突,我們已展開內部調查,無論何種原因,這樣的場景影響到您的入住感受,我們誠懇致歉。酒店始終倡導平等尊重的服務理念,對於個別人員的不當行為,我們定會嚴肅處理,強化管理。您對房間空間、地理位置的認可給予了我們信心,也希望未來有機會能以更優質的服務和更貼心的細節彌補此次遺憾,真誠期待您再次光臨,見證我們的改進!
Guest User
Superior Twin Room
Stayed in Mar 2025
Traveling with friends
2 review
4.0/10
Posted on Apr 26, 2025
When I woke up in the morning, I found a few small blood stains on the quilt, so I quickly packed up and checked out. By the way, I still report the problems I don’t want to talk about to the front desk: I was surprised that the towels of the old chain hotel turned black after getting wet. The front desk explained that the towels have not reached the scrap age; the wash basin had a hole, and the front desk said it would not leak and would not affect the use;
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your timely feedback. We are deeply sorry for the quality problems encountered with the linens and washbasins during your stay. The hotel leaders pay great attention to the experience of each guest. We will communicate with the relevant facilities engineering department for the problem, thoroughly investigate the process and solve the existing problems in time to ensure that similar problems will not occur again. In the future, we will continue to work hard to improve every subsequent service detail and let every guest feel a comfortable and warm stay experience. Jinjiang Inn looks forward to your visit again to witness the progress! I wish you a happy life and all the best!
Guest User
Superior twin-bed room
Stayed in Mar 2025
Traveling with friends
23 review
8.0/10
Very Good
Posted on Apr 29, 2025
The location is convenient, close to the West Street attractions, and there are convenient restaurants and shopping nearby. The room is clean, the bedding is neat, and daily toiletries are fully provided. The front desk service attitude is friendly, and the check-in/check-out process is fast.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Jinjiang Inn Quanzhou West Street Kaiyuan Temple Hotel! When traveling, what you want is comfort, intimacy, and warmth. How can we not try our best to meet your wishes? Because this is also our wish. I hope everyone who comes to Jinjiang Inn is happy!
Guest User
Standard Size Twin Bed Room
Stayed in Mar 2025
Traveling with friends
6 review
8.5/10
Very Good
Posted on Apr 19, 2025
The location is very good, very close to various scenic spots. There is a large supermarket at the door. Wherever you go, there is a small white car at the door of the hotel, which is super convenient and cheap, only two yuan, open top, and cool.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Nuofenningjing
Superior twin-bed room
Stayed in Mar 2025
Traveling with friends
29 review
10/10
Outstanding
Posted on Apr 20, 2025
The room is clean and tidy. The hotel is about 5 minutes' walk from Kaiyuan Temple on West Street. It is very convenient. There is a bus stop, a small white car, a shopping mall, and many snacks at the door. It is very convenient. The breakfast is also good, with about 30 kinds of food. The noodle soup is also good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Jinjiang Inn. Jinjiang Inn Quanzhou West Street Kaiyuan Temple Hotel has always been committed to creating a comfortable and convenient business travel experience for guests. We hope that we can add more joy and touch to your journey in the future. We look forward to your coming again and wish you all the best!
Laojuanmao
Superior twin-bed room
Stayed in Mar 2025
Couple
49 review
9.2/10
Great
Posted on Apr 10, 2025
The hotel is close to Guiyuan Temple and West Lake attractions, and it is convenient to take a bus to Quanzhou Station. The laundry room has washing machines and dryers. The staff has a good service attitude. The hotel has a good location and the room price is a bit expensive.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and sharing. We are sorry for the inconvenience. I hope you have the opportunity to try our Jinjiang Hotel brand hotel rooms of different styles, which will definitely give you a different stay experience! Jinjiang Inn Quanzhou West Street Kaiyuan Temple Hotel looks forward to your visit again and wish you a happy life!
Anonymous User
Standard Double Bed Room
Stayed in Mar 2025
Family
26 review
6.2/10
Posted on Apr 15, 2025
Typical style of a budget hotel, good location, close to West Street and Kaiyuan Temple, less than ten minutes' walk. The front desk service is good, but the cleaning is not good. I stayed for two nights and found that the cleaning was just to deal with the trash can and add toiletries. There were still paper scraps on the floor and cigarette butts in the ashtray. Maybe because I had to stay another night, so I just cleaned it briefly.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您對我們酒店的支持和包容,我們會更加努力完善設施和提高服務標準,為您帶來更好的服務!錦江之星泉州西街開元寺酒店歡迎您再次入住!